WELCOME HOMECARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 83%
7323 BOULDERS VIEW LANE RICHMOND, VA 23225
804-745-0054
Data date: Jan 17, 2024
The Most Important Data about WELCOME HOMECARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for WELCOME HOMECARE is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave WELCOME HOMECARE a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 10/20/1992. The agency costs MORE than the average agency nationally. The agency serves 74 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about WELCOME HOMECARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on WELCOME HOMECARE
Data as of Jan 17, 2024
Address:
7323 BOULDERS VIEW LANE
RICHMOND, VA 23225
Medicare Provider Number: 497455
Participating in Medicare Since: October 20, 1992
Ownership Type: PROPRIETARY
Cost compared to national average: 112%
DTC Performance for WELCOME HOMECARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for WELCOME HOMECARE.
Home Health Care Services
WELCOME HOMECARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for WELCOME HOMECARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by WELCOME HOMECARE
WELCOME HOMECARE provides home health care services in these zip codes.
22546 23002 23005 23009 23015 23024 23030 23039 23040 23047 23059 23060 23063 23065 23069 23075 23086 23089 23093 23102 23103 23106 23111 23112 23113 23114 23116 23117 23120 23124 23129 23131 23139 23140 23141 23146 23150 23153 23192 23219 23220 23221 23222 23223 23224 23225 23226 23227 23228 23229 23230 23231 23232 23233 23234 23235 23236 23237 23238 23294 23298 23803 23805 23824 23830 23831 23832 23834 23836 23838 23841 23842 23860 23875
Performance Measures for WELCOME HOMECARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 80% |
How Often Patients Got Better At Walking Or Moving Around | 84.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 91.7% |
How Often Patients Got Better At Bathing | 86.8% |
How Often Patients' Breathing Improved | 97.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 72.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.7% |
Patient Survey Responses for WELCOME HOMECARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WELCOME HOMECARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 86% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 84% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 72% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 72% (Nat: 78%) Lower |
Medical Professionals Associated with WELCOME HOMECARE
These are the doctors who are affiliated with WELCOME HOMECARE.
- SYED REHMAN ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- MATTHEW DOBZYNIAK ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP RICHMOND SPECIALTY CARE LLC )
- RENE'E SHEPHERD ( PODIATRY - ACHILLES FOOT ANKLE CENTER INC )
- COLIN MUDRICK ( ORTHOPEDIC SURGERY - BON SECOURS MEDICAL GROUP RICHMOND SPECIALTY CARE LLC )
- VICTORIA CORNELIUS ( NURSE PRACTITIONER - MELODYS CONSULTING LLC )
- ELIZABETH ADAMS ( NURSE PRACTITIONER - SNF LTC PARTNERS OF VIRGINIA )
- KAREN FRYE ( NURSE PRACTITIONER - LEGACY HEALTHCARE SERVICES INC )
- MISHII HAMLOR ( NURSE PRACTITIONER - LEGACY CARE LLC )
- SONYA ALMOND ( NURSE PRACTITIONER - HARMONY AT HOME PROVIDER SERVICES LLC )
- KATHRYN RACKSON ( GERIATRIC MEDICINE - MCV ASSOCIATED PHYSICIANS )
- DAVID NEFF ( FAMILY PRACTICE - MINERVA HEALTH LLC )
- KEEFE LOBB ( FAMILY PRACTICE - BON SECOURS ST FRANCIS MEDICAL CENTER LLC )