SENTARA HOME CARE SERVICES-WILLIAMSBURG: Ratings, Survey Results, and Analysis

The Most Important Data about SENTARA HOME CARE SERVICES-WILLIAMSBURG

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for SENTARA HOME CARE SERVICES-WILLIAMSBURG is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave SENTARA HOME CARE SERVICES-WILLIAMSBURG a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/25/2017. The agency costs LESS than the average agency nationally. The agency serves 53 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on SENTARA HOME CARE SERVICES-WILLIAMSBURG

DTC Performance for SENTARA HOME CARE SERVICES-WILLIAMSBURG

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for SENTARA HOME CARE SERVICES-WILLIAMSBURG.

Home Health Care Services

SENTARA HOME CARE SERVICES-WILLIAMSBURG offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for SENTARA HOME CARE SERVICES-WILLIAMSBURG

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by SENTARA HOME CARE SERVICES-WILLIAMSBURG

SENTARA HOME CARE SERVICES-WILLIAMSBURG provides home health care services in these zip codes.

23001 23003 23011 23021 23030 23032 23035 23043 23050 23061 23062 23064 23066 23068 23070 23071 23072 23076 23085 23086 23089 23090 23091 23092 23108 23109 23110 23119 23124 23128 23138 23140 23141 23149 23156 23163 23168 23169 23175 23176 23178 23180 23181 23185 23186 23187 23188 23602 23608 23663 23669 23692 23693

Performance Measures for SENTARA HOME CARE SERVICES-WILLIAMSBURG

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for SENTARA HOME CARE SERVICES-WILLIAMSBURG

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SENTARA HOME CARE SERVICES-WILLIAMSBURG to the national results for similar facilities.