SENTARA HOME CARE SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 90%
154 HANSEN ROAD, SUITE 101 CHARLOTTESVILLE, VA 22911
434-654-2900
Data date: Jan 17, 2024
The Most Important Data about SENTARA HOME CARE SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for SENTARA HOME CARE SERVICES is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 85% of its customers. This is HIGHER than the national average. The percentage of patients who gave SENTARA HOME CARE SERVICES a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/03/1985. The agency costs LESS than the average agency nationally. The agency serves 60 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about SENTARA HOME CARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on SENTARA HOME CARE SERVICES
Data as of Jan 17, 2024
Address:
154 HANSEN ROAD, SUITE 101
CHARLOTTESVILLE, VA 22911
Medicare Provider Number: 497019
Participating in Medicare Since: July 03, 1985
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 86%
DTC Performance for SENTARA HOME CARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for SENTARA HOME CARE SERVICES.
Home Health Care Services
SENTARA HOME CARE SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for SENTARA HOME CARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by SENTARA HOME CARE SERVICES
SENTARA HOME CARE SERVICES provides home health care services in these zip codes.
22567 22709 22715 22723 22727 22730 22731 22732 22738 22743 22748 22901 22902 22903 22904 22905 22906 22907 22911 22920 22923 22924 22931 22932 22935 22936 22937 22938 22940 22942 22943 22945 22946 22947 22949 22958 22959 22960 22963 22965 22967 22968 22969 22971 22972 22973 22974 22980 23022 23024 23038 23055 23084 23093 23117 23123 24401 24555 24562 24590
Performance Measures for SENTARA HOME CARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 99.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 85.6% |
How Often Patients Got Better At Walking Or Moving Around | 80.9% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.9% |
How Often Patients Got Better At Bathing | 83% |
How Often Patients' Breathing Improved | 85.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 78.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.6% |
Patient Survey Responses for SENTARA HOME CARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SENTARA HOME CARE SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 90% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 85% (Nat: 78%) Higher |
Medical Professionals Associated with SENTARA HOME CARE SERVICES
These are the doctors who are affiliated with SENTARA HOME CARE SERVICES.
- DEBORAH HENDERSON ( INTERNAL MEDICINE - PRIVIA MEDICAL GROUP LLC )
- KEVIN VOLKEMA ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- JACOB YOUNG ( NEUROSURGERY - MARTHA JEFFERSON MEDICAL GROUP LLC )
- STEPHEN SCHMITZ ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- EVAN PRYSE ( NURSE PRACTITIONER - MARTHA JEFFERSON MEDICAL GROUP LLC )
- MICHAEL MCCLINCY ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- ROBERT STOKES ( FAMILY PRACTICE )
- KAREN STARR ( GERIATRIC MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- ANDREW ROMANO ( HEMATOLOGY/ONCOLOGY - MARTHA JEFFERSON MEDICAL GROUP LLC )
- SHARON METH ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- KURTIS ELWARD ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- MARSHA TAYLOR ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- GREGORY MALLARD ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- RUSSELL SAWYER ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- RANDOLPH BAKER ( INTERNAL MEDICINE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- LINDSAY FRIESEN ( INTERNAL MEDICINE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- SARA NEAL ( PHYSICIAN ASSISTANT - MARTHA JEFFERSON MEDICAL GROUP LLC )
- MATTHEW GIESE ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- JENNIFER LAMBKA ( NURSE PRACTITIONER - MARTHA JEFFERSON MEDICAL GROUP LLC )
- ALGER SOUTHALL ( FAMILY PRACTICE - LOUISA FAMILY PRACTICE, PLC )
- CHARLES JAMES COLE ( FAMILY PRACTICE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- BROOKE BAILEY ( NURSE PRACTITIONER - CENTRAL VIRGINIA HEALTH SERVICES INC. )
- ANTHONY MARTINEZ ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- WILLIAM MALONEY ( INTERNAL MEDICINE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- LEWIS OWENS ( VASCULAR SURGERY - MARTHA JEFFERSON MEDICAL GROUP LLC )
- LOUISA HANN ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- NANCY SCHMITZ ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- KEVIN MCCARTHY ( INTERNAL MEDICINE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- KATHRYN GALLO ( PHYSICIAN ASSISTANT - SELECT PHYSICAL THERAPY HOLDINGS INC )
- CHARLES GROSECLOSE ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- JOHN EDWARDS ( ORTHOPEDIC SURGERY - MARTHA JEFFERSON MEDICAL GROUP LLC )
- PARKER SCHMIDT ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- BRYCE KELLAMS ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- KIYOKO ASAO RAGOSTA ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- RANDOLPH LANFORD ( GENERAL PRACTICE )
- WILLIAM MURRAY ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- BROOKE BOSTIC ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- JESSICA JAMES ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- JOHN LIGUSH ( VASCULAR SURGERY - MARTHA JEFFERSON MEDICAL GROUP LLC )
- ANDREA TRIBASTONE ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- JOSHUA GREENHOE ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- REBECCA MULLAN ( GERIATRIC MEDICINE - UNIVERSITY OF VIRGINIA PHYSICIANS GROUP )
- MICHAEL SANTULLI ( INTERNAL MEDICINE )
- JOHN MCGOVERN ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- TIFFANI DENNIS ( INTERNAL MEDICINE - SELECT PHYSICAL THERAPY HOLDINGS INC )
- ANN KLECAN ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- THOMAS WOLANSKI ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- JEFFREY DAVIS ( INTERNAL MEDICINE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- KENNETH BALLEW ( INTERNAL MEDICINE - UNIVERSITY OF VIRGINIA PHYSICIANS GROUP )
- MARTIN KATZ ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- SCOTT GOLDBERG ( FAMILY PRACTICE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- MARTINA PORTER ( NURSE PRACTITIONER - MARTHA JEFFERSON MEDICAL GROUP LLC )
- MARK NIEHAUS ( INTERNAL MEDICINE - MARTHA JEFFERSON MEDICAL GROUP LLC )
- RENEE FISCHER ( INTERNAL MEDICINE - CHARLOTTESVILLE INTERNAL MEDICINE, PLC )