HOMECALL: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 84%
29509 CANVASBACK DRIVE, SUITE 204 EASTON, MD 21601
410-822-4020
Data date: Jan 17, 2024
The Most Important Data about HOMECALL
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HOMECALL is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 78% of its customers. This is LOWER than the national average. The percentage of patients who gave HOMECALL a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 03/18/1982. The agency costs LESS than the average agency nationally. The agency serves 211 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HOMECALL, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HOMECALL
Data as of Jan 17, 2024
Address:
29509 CANVASBACK DRIVE, SUITE 204
EASTON, MD 21601
Medicare Provider Number: 217066
Participating in Medicare Since: March 18, 1982
Ownership Type: PROPRIETARY
Cost compared to national average: 94%
DTC Performance for HOMECALL
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HOMECALL.
Home Health Care Services
HOMECALL offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HOMECALL
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HOMECALL
HOMECALL provides home health care services in these zip codes.
20601 20602 20603 20604 20606 20607 20608 20609 20611 20612 20613 20615 20616 20617 20618 20619 20620 20621 20622 20623 20624 20625 20626 20627 20628 20629 20630 20632 20634 20636 20637 20639 20640 20645 20646 20650 20653 20656 20657 20658 20659 20661 20662 20664 20667 20674 20675 20676 20677 20678 20680 20684 20685 20687 20688 20689 20690 20692 20693 20695 20705 20706 20707 20708 20710 20711 20712 20714 20715 20716 20720 20721 20722 20723 20724 20732 20733 20735 20736 20737 20740 20743 20744 20745 20746 20747 20748 20749 20751 20754 20755 20758 20762 20764 20765 20769 20770 20772 20774 20776 20778 20779 20781 20782 20783 20784 20785 20794 20901 20903 20904 20906 21012 21032 21035 21037 21054 21056 21060 21061 21076 21090 21108 21113 21114 21122 21140 21144 21146 21216 21225 21226 21401 21402 21403 21405 21409 21601 21607 21609 21612 21613 21617 21619 21620 21622 21623 21625 21627 21628 21629 21631 21632 21634 21636 21638 21639 21640 21641 21643 21644 21647 21648 21649 21651 21652 21653 21654 21655 21657 21658 21659 21660 21662 21663 21664 21665 21666 21668 21669 21671 21673 21675 21676 21677 21679 21801 21804 21811 21813 21814 21822 21826 21830 21835 21837 21840 21842 21843 21849 21850 21851 21856 21861 21863 21864 21865 21869 21872 21874 21875
Performance Measures for HOMECALL
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 67.1% |
How Often Patients Got Better At Walking Or Moving Around | 93.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 92.8% |
How Often Patients Got Better At Bathing | 93.3% |
How Often Patients' Breathing Improved | 95.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 94.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 14.5% |
Patient Survey Responses for HOMECALL
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOMECALL to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 83% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 78% (Nat: 78%) Lower |
Medical Professionals Associated with HOMECALL
These are the doctors who are affiliated with HOMECALL.
- CHIKE ONWUKA ( INTERNAL MEDICINE )
- WAFIK ZAKI ( FAMILY PRACTICE - UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC )
- DOREEN BLAKE ( INTERNAL MEDICINE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- APRIL BARBOUR ( INTERNAL MEDICINE - GEORGE WASHINGTON UNIVERSITY MEDICAL FACULTY ASSOCIATES )
- NEIL PAGE ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- DAVID LEVY ( UROLOGY - UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC )
- LORENZO CHILDRESS ( INTERNAL MEDICINE - UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC )
- ELIZABETH TANNER ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- KIOUMARCE YAZDANI ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - MANDK YAZDANI ASSOCIATES )
- VICTOR PLAVNER ( FAMILY PRACTICE - MARYLAND PRIMARY CARE PHYSICIANS, LLC )
- LIZY THOMAS ( INTERNAL MEDICINE - BOWIE INTERNAL MED ASSO )
- RODNEY ELLIS ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- JOSEPH LAYUG ( ORTHOPEDIC SURGERY - CENTERS FOR ADVANCED ORTHOPAEDICS LLC )
- ADWOA AMPONSAH-POKU ( NURSE PRACTITIONER - UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC )
- NIRMALADEVI JAYANTHAN ( INTERNAL MEDICINE )
- CHRISTINE DURHAM-PRESSLEY ( NURSE PRACTITIONER - CHOPTANK COMMUNITY HEALTH SYSTEM INC )
- ERIC HERMANSEN ( INTERNAL MEDICINE - CHOPTANK COMMUNITY HEALTH SYSTEM INC )
- TEMERIA WILCOX ( NURSE PRACTITIONER )
- CHARLES SCHNEE ( NEUROSURGERY - MEDSTAR MEDICAL GROUP II LLC )
- TOUKO LEUGA ( NURSE PRACTITIONER - ENNOBLE HC DMV LLC )
- ADERONKE ABATAN ( NURSE PRACTITIONER - HCR MANORCARE MEDICAL SERVICES OF FLORIDA LLC )
- PARUL JANI ( INTERNAL MEDICINE )
- ZOHAIR ALAM ( ORTHOPEDIC SURGERY - CENTERS FOR ADVANCED ORTHOPAEDICS LLC )
- JAMES MACDONALD ( ORTHOPEDIC SURGERY - LUMINIS HEALTH MEDICAL GROUP, LLC )
- SHIRLEY SEWARD ( NURSE PRACTITIONER - UMMS AMBULATORY CARE LLC )
- JEEVAN ERRABOLU ( FAMILY PRACTICE - M.S. SHARIFF, M.D., P.A. )
- TARIQ NAYFEH ( ORTHOPEDIC SURGERY - ELLIOT R GOLDSTEIN MD AND JOEL R SCHULMAN MD PA )
- CHRISTINA SENINGEN ( NURSE PRACTITIONER - UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC )
- GYAN SURANA ( INTERNAL MEDICINE )
- MELISSA STONER ( FAMILY PRACTICE - CALVERTHEALTH MEDICAL GROUP, LLC )
- SATHEESH RAMINENI ( ORTHOPEDIC SURGERY - PRECISION ORTHOPEDICS AND SPORTS MEDICINE )
- DIANA SPELL ( INTERNAL MEDICINE - JOHNS HOPKINS COMMUNITY PHYSICIANS )
- JOHN ARRABAL ( GENERAL PRACTICE )
- MUKESH MATHUR ( INTERNAL MEDICINE )
- PAUL APOSTOLO ( ORTHOPEDIC SURGERY - ST. AGNES HEALTHCARE, INC. )
- ULRIC BIGBY ( ORTHOPEDIC SURGERY - CENTERS FOR ADVANCED ORTHOPAEDICS LLC )
- JENNIFER CUHRAN ( INTERNAL MEDICINE - ANNAPOLIS INTERNAL MEDICINE, LLC )
- ANNETTE GONSALVES ( INTERNAL MEDICINE )
- ROBERT PACE ( FAMILY PRACTICE - PRIVIA MEDICAL GROUP LLC )
- KAJAL SHAH ( NEUROLOGY - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- KEVIN MCCOY ( ORTHOPEDIC SURGERY - SHORE ORTHOPEDICS, INC )
- STEPHANIE SHEPARD ( PHYSICIAN ASSISTANT )
- BRADLEY TAYLOR ( CARDIAC SURGERY - UNIVERSITY OF MARYLAND SURGICAL ASSOCIATES PA )
- MARY BOYCE ( PHYSICIAN ASSISTANT - MARYLAND PRIMARY CARE PHYSICIANS, LLC )
- KE XIE ( ORTHOPEDIC SURGERY - AMBER HILL PHYSICAL THERAPY INC )
- DENISE COLTON ( NURSE PRACTITIONER - PRIVIA MEDICAL GROUP LLC )
- KEVIN TATE ( FAMILY PRACTICE - UNIVERSITY OF MARYLAND COMMUNITY MEDICAL GROUP INC )
- BENJAMIN JENKINS ( INTERNAL MEDICINE )
- XIN CHEN ( FAMILY PRACTICE - OWENSVILLE PRIMARY CARE, INC )
- RUDY JUBURI ( INTERNAL MEDICINE )
- SABRINA GARD ( INTERNAL MEDICINE - CHASE BREXTON HEALTH SERVICES INC )
- RAJBINDER GILL ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- HEATHER NEWHARD ( NURSE PRACTITIONER - JOHNS HOPKINS COMMUNITY PHYSICIANS )
- DEON EDGERSON GEORGE ( INTERNAL MEDICINE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- ADITYA CHOPRA ( INTERNAL MEDICINE - ADITYA CHOPRA, MD, PC )
- RICHARD MASON ( ORTHOPEDIC SURGERY - SHORE ORTHOPEDICS, INC )
- PHILIP WISOTSKY ( INTERNAL MEDICINE - GERIATRIC MULTISPECIALTY ASSOCIATES )
- PETER SWABY ( INTERNAL MEDICINE )
- SAM SYDNEY ( ORTHOPEDIC SURGERY - CENTERS FOR ADVANCED ORTHOPAEDICS LLC )
- BINDU JOSEPH ( FAMILY PRACTICE - PROVIDENCE HEALTH SERVICES INC )
- FARHAD JAMALI ( INTERNAL MEDICINE - PRIME MEDICINE LLC )
- KORAH PULIMOOD ( INTERNAL MEDICINE - SHORE-BAYY HOSPITALISTS ASSOCIATES )
- TITUS ABRAHAM ( INTERNAL MEDICINE - ANNAPOLIS INTERNAL MEDICINE, LLC )
- VIPLAV DEOGAONKAR ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- IVAN SABIO ( INTERNAL MEDICINE - GERIATRIC MULTISPECIALTY ASSOCIATES )
- KARL MAKI ( NEUROLOGY - DANIEL HEXTER MD PA )
- KATIE SULLIVAN ( NURSE PRACTITIONER - MILES RIVER PHYSICIANS )
- GAYLE HOPPER ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- JULIE HENNE-REESE ( NURSE PRACTITIONER - MARYLAND PRIMARY CARE PHYSICIANS, LLC )
- GREGORY DUKES ( NURSE PRACTITIONER - CHOPTANK COMMUNITY HEALTH SYSTEM INC )
- COLLINS SEIN ( INTERNAL MEDICINE )
- DANIEL LAMPHIER ( FAMILY PRACTICE - MARYLAND PRIMARY CARE PHYSICIANS, LLC )
- SEMRA SAHINCI ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- MANISHA JARIWALA ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- KERI REED ( NURSE PRACTITIONER - CALVERTHEALTH MEDICAL GROUP, LLC )
- PATRICIA JEAN-CHARLES ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- DEBORAH HAMILTON ( NURSE PRACTITIONER - MEDSTAR MEDICAL GROUP II LLC )
- PATRICE RICHARDSON ( NURSE PRACTITIONER - HOSPICE OF THE CHESAPEAKE, INC. )
- HANNA DENNIS ( PHYSICIAN ASSISTANT - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- NICHOLE PELLETIER ( NURSE PRACTITIONER - BENNER MEDICAL GROUP PA )
- THOMAS SHEESLEY ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- GEORGE WATHEN ( INTERNAL MEDICINE )
- TERRY EVERHART ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- ANDREA MATTHEWS ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- MEINDERT SMITH ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- CHARLES BENNER ( INTERNAL MEDICINE - BENNER MEDICAL GROUP PA )
- DIONNE LUCAS ( PHYSICIAN ASSISTANT - MEDSTAR MEDICAL GROUP - SOUTHERN MARYLAND LLC )
- BONNIE VELEZ ( NURSE PRACTITIONER - PREVENTIVE CARE NETWORK SERVICES PC )
- ADAM GOLDRICH ( MEDICAL ONCOLOGY - MARYLAND ONCOLOGY HEMATOLOGY PA )
- SURESH PATEL ( INTERNAL MEDICINE - LEGACY HEALTHCARE SERVICES INC )
- JENNIFER OBIADI ( INTERNAL MEDICINE - MEDSTAR MEDICAL GROUP II LLC )
- MICHAEL GREENBERG ( NEUROLOGY )
- JEFFREY DENTON ( FAMILY PRACTICE - LUMINIS HEALTH MEDICAL GROUP, LLC )
- KIMBERLY BYSHEIM ( NURSE PRACTITIONER - BAYSIDE PRIMARY CARE LLC )
- VALERIE OWINGS ( FAMILY PRACTICE - JOHNS HOPKINS COMMUNITY PHYSICIANS )
- JAMES CLYNE ( INTERNAL MEDICINE - JOHNS HOPKINS COMMUNITY PHYSICIANS )
- ASHVINKUMAR PATEL ( INTERNAL MEDICINE )
- MATTHEW FISCHER ( INTERNAL MEDICINE )