CHRISTIANACARE HOMEHEALTH: Ratings, Survey Results, and Analysis

CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 86%

 ONE READ'S WAY, SUITE 100 NEW CASTLE, DE 19720

  302-327-5200

Data date: Jan 17, 2024

The Most Important Data about CHRISTIANACARE HOMEHEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for CHRISTIANACARE HOMEHEALTH is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave CHRISTIANACARE HOMEHEALTH a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 44 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about CHRISTIANACARE HOMEHEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on CHRISTIANACARE HOMEHEALTH

Data as of Jan 17, 2024

Address:

ONE READ'S WAY, SUITE 100

NEW CASTLE, DE 19720

Click for Map

The Best Home Health Agencies around NEW CASTLE

The Worst Home Health Agencies around NEW CASTLE

Medicare Provider Number: 87002

Participating in Medicare Since: July 01, 1966

Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE

Cost compared to national average: 100%

DTC Performance for CHRISTIANACARE HOMEHEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for CHRISTIANACARE HOMEHEALTH.

Home Health Care Services

CHRISTIANACARE HOMEHEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for CHRISTIANACARE HOMEHEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 2.5:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by CHRISTIANACARE HOMEHEALTH

CHRISTIANACARE HOMEHEALTH provides home health care services in these zip codes.

19701 19702 19703 19706 19707 19708 19709 19710 19711 19713 19716 19718 19720 19730 19731 19732 19733 19734 19736 19801 19802 19803 19804 19805 19806 19807 19808 19809 19810 19899 19901 19904 19938 19945 19951 19953 19958 19960 19962 19966 19968 19971 19973 19977

Performance Measures for CHRISTIANACARE HOMEHEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 93.5%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 67.4%
How Often Patients Got Better At Walking Or Moving Around 80.8%
How Often Patients Got Better At Getting In And Out Of Bed 85%
How Often Patients Got Better At Bathing 82.8%
How Often Patients' Breathing Improved 86.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 76.8%
How Often Home Health Patients Had To Be Admitted To The Hospital 16.5%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 10.5%

Patient Survey Responses for CHRISTIANACARE HOMEHEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHRISTIANACARE HOMEHEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 88% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 84% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 86% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 86% (Nat: 85%)
Higher
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 77% (Nat: 78%)
Lower

Medical Professionals Associated with CHRISTIANACARE HOMEHEALTH

These are the doctors who are affiliated with CHRISTIANACARE HOMEHEALTH.

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