CROZER KEYSTONE HOME HEALTH: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 88%
501 N LANSDOWNE AVENUE, 2 EAST DREXEL HILL, PA 19026
610-595-6430
Data date: Jan 17, 2024
The Most Important Data about CROZER KEYSTONE HOME HEALTH
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for CROZER KEYSTONE HOME HEALTH is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave CROZER KEYSTONE HOME HEALTH a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/17/1992. The agency costs LESS than the average agency nationally. The agency serves 54 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about CROZER KEYSTONE HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on CROZER KEYSTONE HOME HEALTH
Data as of Jan 17, 2024
Address:
501 N LANSDOWNE AVENUE, 2 EAST
DREXEL HILL, PA 19026
Medicare Provider Number: 397537
Participating in Medicare Since: September 17, 1992
Ownership Type: PROPRIETARY
Cost compared to national average: 95%
DTC Performance for CROZER KEYSTONE HOME HEALTH
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for CROZER KEYSTONE HOME HEALTH.
Home Health Care Services
CROZER KEYSTONE HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for CROZER KEYSTONE HOME HEALTH
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by CROZER KEYSTONE HOME HEALTH
CROZER KEYSTONE HOME HEALTH provides home health care services in these zip codes.
19003 19004 19008 19010 19013 19014 19015 19016 19018 19022 19023 19026 19029 19032 19033 19036 19041 19043 19050 19052 19060 19061 19063 19064 19066 19070 19073 19074 19076 19078 19079 19081 19082 19083 19085 19086 19087 19094 19096 19131 19139 19142 19143 19151 19153 19312 19317 19319 19331 19342 19355 19373 19380 19382
Performance Measures for CROZER KEYSTONE HOME HEALTH
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 95.3% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 76.6% |
How Often Patients Got Better At Walking Or Moving Around | 84% |
How Often Patients Got Better At Getting In And Out Of Bed | 88.1% |
How Often Patients Got Better At Bathing | 84.7% |
How Often Patients' Breathing Improved | 88.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 12.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.2% |
Patient Survey Responses for CROZER KEYSTONE HOME HEALTH
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CROZER KEYSTONE HOME HEALTH to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 86% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with CROZER KEYSTONE HOME HEALTH
These are the doctors who are affiliated with CROZER KEYSTONE HOME HEALTH.
- DANIEL KANE ( PHYSICAL MEDICINE AND REHABILITATION )
- BRUCE GREENFIELD ( PODIATRY - PACE FOOT AND ANKLE CENTERS PLLC )
- ALLISON HANNAN ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- HOLLY GREEN ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- BERNARD ZORANSKI ( INTERNAL MEDICINE )
- JOHN TRAVERSO ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- JOSHUA FEINBERG ( FAMILY PRACTICE - REHABCLINICS SPT INC )
- MATTHEW COHEN ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- GYI MO ( INTERNAL MEDICINE - CLINICAL CARE ASSOCIATES OF THE UNIVERSITY OF PENNSYLVANIA HEALTH )
- KATHRYN BELDOWSKI ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- WILLIAM WARE ( INTERNAL MEDICINE - WARE MEDICAL ASSOCIATES PC )
- AARON BEST ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- CANDACE NGUYEN ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- CYNTHIA SACHAROK ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- COLIN TURNEY ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- JASON KEINER ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- ROBERT RUDIN ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- NAMIR KOSA ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- ERICA STURDIVANT ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- KEVIN CONNOR ( INTERNAL MEDICINE - INTERNISTS ASSOCIATES )
- STEPHEN HUMBERT ( INTERNAL MEDICINE - PENN MEDICINE-PMA )
- TIMOTHY PATTERSON ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- SEAN CONROY ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- CHRISTOPHER HWANG ( FAMILY PRACTICE - PROSPECT HEALTH ACCESS NETWORK INC )
- ASHISH RANA ( INTERNAL MEDICINE - PROSPECT HEALTH ACCESS NETWORK INC )
- CHRISTOPHER HANNUM ( INTERNAL MEDICINE )
- EDWARD STANKIEWICZ ( INTERNAL MEDICINE - NOVACARE OUTPATIENT REHABILITATION EAST INC )
- NEERAJ TRIPATHY ( INTERNAL MEDICINE - NOVACARE OUTPATIENT REHABILITATION EAST INC )