MERCY HOME HEALTH: Ratings, Survey Results, and Analysis

CMS Five Star Rating (4 out of 5): , Patient Recommendation: 87%

 41 UNIVERSITY DRIVE SUITE 103 NEWTOWN, PA 18940

  267-569-0760

Data date: Jan 17, 2024

The Most Important Data about MERCY HOME HEALTH

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for MERCY HOME HEALTH is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave MERCY HOME HEALTH a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs MORE than the average agency nationally. The agency serves 246 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about MERCY HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on MERCY HOME HEALTH

Data as of Jan 17, 2024

Address:

41 UNIVERSITY DRIVE SUITE 103

NEWTOWN, PA 18940

Click for Map

The Best Home Health Agencies around NEWTOWN

The Worst Home Health Agencies around NEWTOWN

Medicare Provider Number: 397015

Participating in Medicare Since: July 01, 1966

Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION

Cost compared to national average: 104%

DTC Performance for MERCY HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for MERCY HOME HEALTH.

Home Health Care Services

MERCY HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for MERCY HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4:
HHCAHPS Survey Summary Star Rating 4:
Star Rating For Health Team Gave Care In A Professional Way 4:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 4:

Service Area Covered by MERCY HOME HEALTH

MERCY HOME HEALTH provides home health care services in these zip codes.

17004 18041 18054 18070 18073 18074 18076 18077 18084 18901 18902 18911 18912 18914 18915 18917 18920 18923 18925 18927 18928 18929 18930 18931 18932 18933 18934 18935 18936 18938 18940 18942 18943 18944 18946 18947 18951 18954 18955 18956 18957 18958 18960 18963 18964 18966 18968 18969 18970 18971 18972 18974 18976 18977 18980 19001 19002 19003 19004 19006 19007 19008 19010 19012 19013 19014 19015 19018 19020 19021 19022 19023 19025 19026 19027 19029 19030 19031 19032 19033 19034 19035 19036 19038 19040 19041 19043 19044 19046 19047 19048 19050 19053 19054 19055 19056 19057 19060 19061 19063 19064 19066 19067 19070 19072 19073 19074 19075 19076 19078 19079 19081 19082 19083 19085 19086 19087 19090 19094 19095 19096 19102 19103 19104 19106 19107 19111 19114 19115 19116 19118 19119 19120 19121 19122 19123 19124 19125 19126 19127 19128 19129 19130 19131 19132 19133 19134 19135 19136 19137 19138 19139 19140 19141 19142 19143 19144 19145 19146 19147 19148 19149 19150 19151 19152 19153 19154 19301 19310 19311 19312 19317 19319 19320 19330 19333 19335 19341 19342 19343 19344 19345 19348 19350 19352 19355 19357 19358 19362 19363 19365 19367 19369 19372 19374 19380 19382 19390 19401 19403 19404 19405 19406 19408 19421 19422 19423 19424 19425 19426 19428 19435 19437 19438 19440 19442 19444 19446 19453 19454 19456 19457 19460 19462 19464 19465 19468 19470 19472 19473 19474 19475 19481 19486 19490 19492 19503 19504 19505 19508 19512 19518 19520 19525 19701 19703

Performance Measures for MERCY HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 98.8%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 67.4%
How Often Patients Got Better At Walking Or Moving Around 89.8%
How Often Patients Got Better At Getting In And Out Of Bed 90.3%
How Often Patients Got Better At Bathing 90.8%
How Often Patients' Breathing Improved 92.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 87%
How Often Home Health Patients Had To Be Admitted To The Hospital 17%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 9.2%

Patient Survey Responses for MERCY HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MERCY HOME HEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 90% (Nat: 88%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 87% (Nat: 86%)
Higher
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 86% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 87% (Nat: 85%)
Higher
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 81% (Nat: 78%)
Higher

Medical Professionals Associated with MERCY HOME HEALTH

These are the doctors who are affiliated with MERCY HOME HEALTH.

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