UPMC HOME HEALTHCARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 84%
1100 GRAMPIAN BLVD, FOUR SOUTH WILLIAMSPORT, PA 17701
570-320-7690
Data date: Jan 17, 2024
The Most Important Data about UPMC HOME HEALTHCARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for UPMC HOME HEALTHCARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave UPMC HOME HEALTHCARE a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 148 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about UPMC HOME HEALTHCARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on UPMC HOME HEALTHCARE
Data as of Jan 17, 2024
Address:
1100 GRAMPIAN BLVD, FOUR SOUTH
WILLIAMSPORT, PA 17701
Medicare Provider Number: 397006
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 96%
DTC Performance for UPMC HOME HEALTHCARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for UPMC HOME HEALTHCARE.
Home Health Care Services
UPMC HOME HEALTHCARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for UPMC HOME HEALTHCARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by UPMC HOME HEALTHCARE
UPMC HOME HEALTHCARE provides home health care services in these zip codes.
15237 15834 15845 15853 15857 15870 16313 16333 16347 16352 16602 16720 16730 16731 16733 16734 16735 16738 16740 16743 16745 16746 16748 16749 16750 16820 16822 16823 16826 16841 16848 16852 16864 16872 16882 16901 16911 16912 16915 16917 16920 16921 16922 16923 16927 16928 16929 16930 16932 16933 16935 16936 16937 16938 16939 16940 16941 16942 16943 16945 16946 16947 16948 16950 17001 17086 17701 17702 17703 17720 17721 17723 17724 17726 17727 17728 17730 17731 17737 17739 17740 17742 17744 17745 17747 17748 17749 17750 17751 17752 17754 17756 17758 17760 17762 17763 17764 17765 17768 17769 17771 17772 17774 17776 17777 17778 17779 17801 17810 17812 17813 17814 17815 17821 17824 17831 17833 17837 17841 17842 17844 17845 17846 17847 17850 17853 17855 17856 17857 17859 17860 17864 17866 17870 17872 17876 17878 17886 17887 17889 18603 18614 18616 18619 18626 18829 18832 18946
Performance Measures for UPMC HOME HEALTHCARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 93.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 69.6% |
How Often Patients Got Better At Walking Or Moving Around | 78.4% |
How Often Patients Got Better At Getting In And Out Of Bed | 80.9% |
How Often Patients Got Better At Bathing | 79.7% |
How Often Patients' Breathing Improved | 78.3% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 72.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 13.2% |
Patient Survey Responses for UPMC HOME HEALTHCARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC HOME HEALTHCARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 82% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with UPMC HOME HEALTHCARE
These are the doctors who are affiliated with UPMC HOME HEALTHCARE.
- STEVEN HAWLEY ( PODIATRY - SUSQUEHANNA PHYSICIAN SERVICES )
- MICHELLE CAVANAUGH ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- JAMES CONDON ( NURSE PRACTITIONER - UPMC KANE )
- STEVEN BARROWS ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- MICHAEL WEISNER ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- LEEANNA LYNE ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- KELLY CARR ( NURSE PRACTITIONER - SUSQUEHANNA PHYSICIAN SERVICES )
- VANESSA ASP ( NURSE PRACTITIONER - UPMC KANE )
- KYLE UNGVARSKY ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- LEE MEYERS ( FAMILY PRACTICE - GUTHRIE MEDICAL GROUP PC )
- RONALD EISTER ( FAMILY PRACTICE - GEISINGER CLINIC )
- CRYSTAL FOWLER ( PHYSICIAN ASSISTANT - CHARLES COLE MEMORIAL HOSPITAL )
- THOMAS WALLACE ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- MORGAN ROGERS ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- MARGARET FROCK ( NURSE PRACTITIONER - SUSQUEHANNA PHYSICIAN SERVICES )
- HANA SULLIVAN ( NURSE PRACTITIONER - NORTH PENN COMPREHENSIVE HEALTH SERVICES )
- ELIZABETH KLUCKA ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- DAVID BRESTICKER ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- DIEN LE ( INTERNAL MEDICINE - UPMC KANE )
- MICHAEL NOWICKI ( GENERAL SURGERY - CHARLES COLE MEMORIAL HOSPITAL )
- PHYLLIS SCOTT ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- QUINN KIRK ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- DAVID PFISTERER ( FAMILY PRACTICE - GUTHRIE MEDICAL GROUP PC )
- LARRY SARGINGER ( FAMILY PRACTICE - UPMC KANE )
- CARRIE TIMKO ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- ELLEN CECCHETTI ( NURSE PRACTITIONER - UPMC KANE )
- JUDITH TUBBS ( NURSE PRACTITIONER - UPMC WELLSBORO )
- KRISTA STRANIERE ( NURSE PRACTITIONER - SUSQUEHANNA PHYSICIAN SERVICES )
- MATTHEW MEEKER ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- PRAVINCHANDRA CHAPLA ( INTERNAL MEDICINE - LYCOMING INTERNAL MEDICINE, INC. )
- ROBERT MULLER ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- JAMES REDKA ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- SUNKESULA SAGAR ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- DENNIS PROBST ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- JENDY HARER ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- BETHANY ENGEL ( PHYSICIAN ASSISTANT - FAMILY PRACTICE CENTER PC )
- LISA HARPST ( FAMILY PRACTICE - GUTHRIE MEDICAL GROUP PC )
- STEVEN YORDY ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- TAMMY RISTAU ( NURSE PRACTITIONER - UPMC KANE )
- VASILEIOS KOSTOPOULOS ( ORTHOPEDIC SURGERY - UPMC KANE )
- GURUMURTHAIAH NAGABHUSHANA ( UROLOGY - CHARLES COLE MEMORIAL HOSPITAL )
- DANIEL SCHULER ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- TENA MILLER ( PHYSICIAN ASSISTANT - GEISINGER CLINIC )
- MALACHI PRICE ( PHYSICIAN ASSISTANT - SUSQUEHANNA PHYSICIAN SERVICES )
- JOHN PELLEGRINO ( FAMILY PRACTICE - SUSQUEHANNA PHYSICIAN SERVICES )
- JASON TRONETTI ( FAMILY PRACTICE - CHARLES COLE MEMORIAL HOSPITAL )
- FREDERICK LOMBARD ( FAMILY PRACTICE - FAMILY PRACTICE CENTER PC )
- GEORGE DY ( INTERNAL MEDICINE - SUSQUEHANNA PHYSICIAN SERVICES )
- DEANNA BUMP ( NURSE PRACTITIONER - SUSQUEHANNA PHYSICIAN SERVICES )