UPMC HOME HEALTHCARE: Ratings, Survey Results, and Analysis

The Most Important Data about UPMC HOME HEALTHCARE

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for UPMC HOME HEALTHCARE is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 80% of its customers. This is HIGHER than the national average. The percentage of patients who gave UPMC HOME HEALTHCARE a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 04/27/1995. The agency costs LESS than the average agency nationally. The agency serves 367 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on UPMC HOME HEALTHCARE

DTC Performance for UPMC HOME HEALTHCARE

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for UPMC HOME HEALTHCARE.

Home Health Care Services

UPMC HOME HEALTHCARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for UPMC HOME HEALTHCARE

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by UPMC HOME HEALTHCARE

UPMC HOME HEALTHCARE provides home health care services in these zip codes.

15001 15003 15004 15005 15006 15007 15009 15010 15012 15014 15015 15017 15018 15019 15020 15021 15022 15024 15025 15026 15027 15028 15030 15031 15032 15033 15034 15035 15037 15038 15042 15043 15044 15045 15046 15047 15049 15050 15051 15052 15054 15055 15056 15057 15059 15060 15061 15062 15063 15064 15065 15066 15067 15068 15071 15072 15074 15075 15076 15078 15081 15082 15083 15084 15085 15086 15087 15088 15089 15090 15091 15101 15102 15104 15106 15108 15110 15112 15116 15120 15122 15126 15127 15129 15131 15132 15133 15134 15135 15136 15137 15139 15140 15142 15143 15144 15145 15146 15147 15148 15201 15202 15203 15204 15205 15206 15207 15208 15209 15210 15211 15212 15213 15214 15215 15216 15217 15218 15219 15220 15221 15222 15223 15224 15225 15226 15227 15228 15229 15232 15233 15234 15235 15236 15237 15238 15239 15241 15243 15275 15301 15311 15312 15313 15314 15317 15321 15323 15324 15329 15330 15331 15332 15333 15336 15340 15342 15345 15347 15348 15350 15351 15357 15358 15360 15361 15363 15367 15368 15376 15378 15379 15401 15410 15412 15413 15416 15417 15419 15420 15421 15422 15423 15424 15425 15427 15428 15429 15430 15431 15432 15433 15434 15435 15436 15437 15438 15440 15442 15443 15444 15445 15446 15447 15448 15449 15451 15454 15455 15456 15458 15459 15460 15461 15462 15463 15464 15465 15466 15467 15468 15469 15470 15472 15473 15474 15475 15477 15478 15479 15480 15482 15483 15484 15486 15488 15489 15490 15492 15601 15610 15611 15613 15615 15617 15618 15619 15622 15623 15624 15625 15626 15628 15629 15631 15632 15633 15634 15635 15636 15637 15639 15640 15641 15642 15644 15647 15650 15656 15660 15662 15663 15664 15665 15666 15668 15670 15672 15673 15674 15675 15678 15679 15680 15683 15684 15688 15690 15691 15692 15695 15697 15698 15870 16001 16002 16003 16023 16024 16027 16029 16033 16037 16045 16046 16051 16053 16055 16056 16057 16059 16063 16066 16101 16102 16103 16105 16107 16110 16111 16112 16113 16114 16115 16116 16117 16120 16121 16123 16124 16125 16127 16130 16131 16132 16133 16134 16136 16137 16140 16141 16142 16143 16145 16146 16148 16150 16151 16153 16154 16155 16156 16157 16159 16160 16161 16229 16316 16323 16335 16346 16364 16424 16602 16801 17701 19401

Performance Measures for UPMC HOME HEALTHCARE

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for UPMC HOME HEALTHCARE

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC HOME HEALTHCARE to the national results for similar facilities.