LOURDES AT HOME CHHA: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 89%
4102 OLD VESTAL ROAD VESTAL, NY 13850
607-772-1598
Data date: Jan 17, 2024
The Most Important Data about LOURDES AT HOME CHHA
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for LOURDES AT HOME CHHA is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 88% of its customers. This is HIGHER than the national average. The percentage of patients who gave LOURDES AT HOME CHHA a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/22/1999. The agency costs LESS than the average agency nationally. The agency serves 68 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about LOURDES AT HOME CHHA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on LOURDES AT HOME CHHA
Data as of Jan 17, 2024
Address:
4102 OLD VESTAL ROAD
VESTAL, NY 13850
Medicare Provider Number: 337415
Participating in Medicare Since: July 22, 1999
Ownership Type: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Cost compared to national average: 96%
DTC Performance for LOURDES AT HOME CHHA
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for LOURDES AT HOME CHHA.
Home Health Care Services
LOURDES AT HOME CHHA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for LOURDES AT HOME CHHA
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by LOURDES AT HOME CHHA
LOURDES AT HOME CHHA provides home health care services in these zip codes.
10710 11411 12175 12303 13053 13640 13730 13732 13733 13734 13736 13743 13744 13745 13746 13748 13749 13754 13760 13761 13777 13778 13783 13784 13787 13788 13790 13795 13797 13801 13802 13803 13811 13812 13813 13815 13826 13827 13830 13833 13835 13838 13841 13848 13850 13851 13856 13860 13862 13864 13865 13901 13902 13903 13904 13905 14590 14803 14859 14883 14892 16945 18444 18818 18829 18830 18847 18848
Performance Measures for LOURDES AT HOME CHHA
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 92.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 71% |
How Often Patients Got Better At Walking Or Moving Around | 80.3% |
How Often Patients Got Better At Getting In And Out Of Bed | 82.5% |
How Often Patients Got Better At Bathing | 80.7% |
How Often Patients' Breathing Improved | 83.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 72.7% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.2% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 9.9% |
Patient Survey Responses for LOURDES AT HOME CHHA
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LOURDES AT HOME CHHA to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 91% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 89% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 88% (Nat: 78%) Higher |
Medical Professionals Associated with LOURDES AT HOME CHHA
These are the doctors who are affiliated with LOURDES AT HOME CHHA.
- MAREK GAWEL ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- MOHAMED AL SAIED ( ORTHOPEDIC SURGERY - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- ELIZABETH ROSATO ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- UZMA ANIS ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- JEROME MIKLOUCICH ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- BENJAMIN FORBES ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- MARIA SYVINLUAN ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- MARK WILSON ( ORTHOPEDIC SURGERY - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- MARITA FLORINI ( NURSE PRACTITIONER - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- STEVEN SPIVAK ( INTERNAL MEDICINE - CORA SOUTH CAROLINA LLC )
- ERIN DUFF ( NURSE PRACTITIONER - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- DERMOT REYNOLDS ( ORTHOPEDIC SURGERY - SOUTHERN TIER MEDICAL CARE - NY PC )
- KHAULA REHMAN ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- THOMAS VANGORDER ( ORTHOPEDIC SURGERY - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- JOSEPH BRUNT ( PHYSICIAN ASSISTANT - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- ERIC SEYBOLD ( ORTHOPEDIC SURGERY - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- SUSAN JACKSON ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- SANJIV PATEL ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )