TWIN TIER HOME HEALTH, INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 90%
601 RIVERSIDE DRIVE JOHNSON CITY, NY 13790
607-763-8946
Data date: Jan 17, 2024
The Most Important Data about TWIN TIER HOME HEALTH, INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for TWIN TIER HOME HEALTH, INC is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave TWIN TIER HOME HEALTH, INC a rating of 9 or 10 was 90%. This is HIGHER than the national average. The agency has been participating in Medicare since 12/01/1981. The agency costs LESS than the average agency nationally. The agency serves 70 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about TWIN TIER HOME HEALTH, INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on TWIN TIER HOME HEALTH, INC
Data as of Jan 17, 2024
Address:
601 RIVERSIDE DRIVE
JOHNSON CITY, NY 13790
Medicare Provider Number: 337181
Participating in Medicare Since: December 01, 1981
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 91%
DTC Performance for TWIN TIER HOME HEALTH, INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for TWIN TIER HOME HEALTH, INC.
Home Health Care Services
TWIN TIER HOME HEALTH, INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for TWIN TIER HOME HEALTH, INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by TWIN TIER HOME HEALTH, INC
TWIN TIER HOME HEALTH, INC provides home health care services in these zip codes.
12201 13040 13124 13136 13155 13332 13411 13460 13464 13730 13732 13733 13734 13736 13743 13744 13745 13746 13748 13750 13754 13760 13761 13762 13763 13777 13778 13780 13783 13787 13790 13794 13795 13797 13801 13802 13803 13809 13811 13812 13813 13814 13815 13826 13827 13830 13832 13833 13835 13838 13839 13841 13843 13844 13845 13848 13850 13851 13856 13862 13864 13865 13901 13902 13903 13904 13905 14817 14883 14892
Performance Measures for TWIN TIER HOME HEALTH, INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 88.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 67.3% |
How Often Patients Got Better At Walking Or Moving Around | 84.7% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.7% |
How Often Patients Got Better At Bathing | 84.1% |
How Often Patients' Breathing Improved | 85.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.1% |
Patient Survey Responses for TWIN TIER HOME HEALTH, INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TWIN TIER HOME HEALTH, INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 92% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 88% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 90% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with TWIN TIER HOME HEALTH, INC
These are the doctors who are affiliated with TWIN TIER HOME HEALTH, INC.
- ALISON BROOKHART ( NURSE PRACTITIONER - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- MAREK GAWEL ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- GREGORY MULLEN ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- MICHAEL ZHANG ( INTERNAL MEDICINE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- ELIZABETH ROSATO ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- FARZANA SEEMAB ( INTERNAL MEDICINE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- MARIA BERTINI ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- JUNFENG XUE ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- UPASANA TIWARI ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- SARAH PARK ( PHYSICIAN ASSISTANT - UNITED HEALTH SERVICES HOSPITALS, INC. )
- JOHN BERTINI ( INTERNAL MEDICINE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- SMRITI THAKUR ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- MONIKA FREELAND ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- JAMES HOLLER ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- MISTY ONDRUSEK ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- YASIR AHMED ( INTERNAL MEDICINE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- MARTIN MASARECH ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- ERIC PHELAN ( PHYSICIAN ASSISTANT - UNITED HEALTH SERVICES HOSPITALS, INC. )
- HEATHER RATTENBURY ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- DEMETRIOS GASPARIS ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- JAGRAJ RAI ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- RAZA ASHRAF ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- SHABANA JAMIL ( INTERNAL MEDICINE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- FRANK EDER ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- MELISSA SKIADAS ( NURSE PRACTITIONER - UNITED HEALTH SERVICES HOSPITALS, INC. )
- ELIZABETH MOORE ( NURSE PRACTITIONER - KAREN R BANKS LINDNER DO PLLC )
- RAMANUJAPURAM RAMANUJAN ( ENDOCRINOLOGY )
- KAREN BANKS LINDNER ( INTERNAL MEDICINE - KAREN R BANKS LINDNER DO PLLC )
- ARVIN ARANDA ( FAMILY PRACTICE - GUTHRIE MEDICAL GROUP PC )
- LAZARUS GEHRING ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- LAWRENCE WIESNER ( ORTHOPEDIC SURGERY - UNITED HEALTH SERVICES HOSPITALS, INC. )
- DOMINGO JIMENEZ ( INTERNAL MEDICINE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- JOSEPH BRUNT ( PHYSICIAN ASSISTANT - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- KRISTEN TARBOX ( NURSE PRACTITIONER - UNITED HEALTH SERVICES HOSPITALS, INC. )
- MICHAEL FEDERICO ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- PRADEESH MAHENDRAN ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )
- ERIC LORRAINE ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- THOMAS MARTIN ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- SAQIB IQBAL ( FAMILY PRACTICE - OUR LADY OF LOURDES MEMORIAL HOSPITAL INC )
- BARIS KURAL ( PHYSICAL MEDICINE AND REHABILITATION - UNITED HEALTH SERVICES HOSPITALS, INC. )
- SUCHET PATEL ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- CAITLYN BURFORD ( FAMILY PRACTICE - ENDWELL FAMILY PHYSICIANS LLP )
- JOHN GIANNONE ( FAMILY PRACTICE - UNITED HEALTH SERVICES HOSPITALS, INC. )