HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 86%
56 MARKET STREET POTSDAM, NY 13676
315-265-4065
Data date: Jan 17, 2024
The Most Important Data about HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 85% of its customers. This is HIGHER than the national average. The percentage of patients who gave HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA a rating of 9 or 10 was 86%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/28/1988. The agency costs LESS than the average agency nationally. The agency serves 51 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
Data as of Jan 17, 2024
Address:
56 MARKET STREET
POTSDAM, NY 13676
Medicare Provider Number: 337256
Participating in Medicare Since: September 28, 1988
Ownership Type: PROPRIETARY
Cost compared to national average: 99%
DTC Performance for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA.
Home Health Care Services
HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA provides home health care services in these zip codes.
12914 12922 12927 12965 12967 12973 12980 12986 13608 13613 13614 13617 13621 13623 13625 13630 13633 13635 13639 13642 13645 13646 13647 13648 13649 13652 13654 13655 13658 13660 13662 13664 13666 13667 13668 13669 13670 13672 13676 13677 13678 13679 13680 13681 13684 13687 13690 13694 13695 13696 13697
Performance Measures for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.3% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 77.9% |
How Often Patients Got Better At Walking Or Moving Around | 82.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 81.4% |
How Often Patients Got Better At Bathing | 78.6% |
How Often Patients' Breathing Improved | 82.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 72.2% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 16.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.1% |
Patient Survey Responses for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 88% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 86% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 85% (Nat: 78%) Higher |
Medical Professionals Associated with HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA
These are the doctors who are affiliated with HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA.
- EDWARD REASON ( INTERNAL MEDICINE )
- TRUDY KIAH ( PHYSICIAN ASSISTANT - OGDENSBURG FAMILY PRACTICE LLC )
- VINEET BANSAL ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- THUSHYANTHAN PATHMALINGAM ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- MICHAEL SEIDMAN ( NEPHROLOGY - CLAXTON-HEPBURN MEDICAL CENTER )
- ALECIA VANWAGNER ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- ANDREW WILLIAMS ( INTERNAL MEDICINE - UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY INC )
- DAVID NEWMAN ( ORTHOPEDIC SURGERY - CANTON-POTSDAM HOSPITAL )
- KRISTIN LAMAY ( NURSE PRACTITIONER - OGDENSBURG FAMILY PRACTICE LLC )
- KIMBERLY HADIAN ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- MATTHEW PRIONAS ( FAMILY PRACTICE - MASSENA HOSPITAL INC )
- PAYAM HADIAN ( FAMILY PRACTICE - GOUVERNEUR HOSPITAL )
- JOHN DUFFY ( FAMILY PRACTICE - CLAXTON-HEPBURN MEDICAL CENTER )
- DONNA GOKEY ( NURSE PRACTITIONER - HOSPICE OF ST LAWRENCE VALLEY INC )
- MALLORY SPRAGUE ( FAMILY PRACTICE - CANTON-POTSDAM MEDICAL PRACTICE PLLC )
- GARY BERK ( FAMILY PRACTICE - GOUVERNEUR HOSPITAL )
- MAGENDRA THAKUR ( SLEEP MEDICINE - MASSENA HOSPITAL INC )
- JOHN WELBORN ( NURSE PRACTITIONER - GOUVERNEUR HOSPITAL )
- NICOLE COATES ( NURSE PRACTITIONER - GOUVERNEUR HOSPITAL )
- GREGORY HEALEY ( FAMILY PRACTICE - HEALEY MEDICAL PRACTICE, PLLC )
- KENNETH BRYDGES ( GENERAL SURGERY - CLAXTON-HEPBURN MEDICAL CENTER )
- JOANNE CICHETTI ( INTERNAL MEDICINE - NORTH COUNTRY ADULT MEDICINE PLLC )
- NEIL CICHETTI ( INTERNAL MEDICINE - NORTH COUNTRY ADULT MEDICINE PLLC )
- ERNIE COUGLER ( NURSE PRACTITIONER - UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY INC )
- ROBERT ROGERS ( INTERNAL MEDICINE - CANTON-POTSDAM HOSPITAL )
- EMILY WOOD ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- JAYANT JHAVERI ( INTERNAL MEDICINE - MASSENA HOSPITAL INC )
- CANH TRAN ( HOSPITALIST - APOGEE MEDICAL GROUP, NEW YORK, PC )
- ALKA SRIVASTAVA ( HEMATOLOGY/ONCOLOGY - CLAXTON-HEPBURN MEDICAL CENTER )
- DAVID DUNN ( FAMILY PRACTICE - CLAXTON MEDICAL PC )
- FLOS CARMELI BROWN ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- ALICIA JONES ( PHYSICIAN ASSISTANT - CANTON-POTSDAM MEDICAL PRACTICE PLLC )
- MARTA ANGHEL ( INTERNAL MEDICINE - CLAXTON MEDICAL PC )
- ZACHARY MASHAW ( FAMILY PRACTICE - OGDENSBURG FAMILY PRACTICE LLC )
- LESLIE STRICKLAND ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- LAWRENCE KRING ( INTERNAL MEDICINE - CANTON-POTSDAM HOSPITAL )
- NIMESH DESAI ( INTERNAL MEDICINE - MASSENA HOSPITAL INC )