NORTHERN LIGHTS HOME HEALTH CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 89%
91 MAIN STREET CANTON, NY 13617
315-714-3135
Data date: Jan 17, 2024
The Most Important Data about NORTHERN LIGHTS HOME HEALTH CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for NORTHERN LIGHTS HOME HEALTH CARE is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 87% of its customers. This is HIGHER than the national average. The percentage of patients who gave NORTHERN LIGHTS HOME HEALTH CARE a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 09/09/2013. The agency costs LESS than the average agency nationally. The agency serves 35 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about NORTHERN LIGHTS HOME HEALTH CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on NORTHERN LIGHTS HOME HEALTH CARE
Data as of Jan 17, 2024
Address:
91 MAIN STREET
CANTON, NY 13617
Medicare Provider Number: 337442
Participating in Medicare Since: September 09, 2013
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 97%
DTC Performance for NORTHERN LIGHTS HOME HEALTH CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for NORTHERN LIGHTS HOME HEALTH CARE.
Home Health Care Services
NORTHERN LIGHTS HOME HEALTH CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for NORTHERN LIGHTS HOME HEALTH CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by NORTHERN LIGHTS HOME HEALTH CARE
NORTHERN LIGHTS HOME HEALTH CARE provides home health care services in these zip codes.
12965 12967 13613 13614 13617 13621 13625 13630 13633 13635 13642 13645 13646 13647 13649 13652 13654 13658 13660 13662 13664 13667 13668 13669 13672 13676 13677 13678 13680 13681 13684 13687 13694 13696 13697
Performance Measures for NORTHERN LIGHTS HOME HEALTH CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 96.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 81.2% |
How Often Patients Got Better At Walking Or Moving Around | 88.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 89.6% |
How Often Patients Got Better At Bathing | 90% |
How Often Patients' Breathing Improved | 88.7% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 85.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.7% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.8% |
Patient Survey Responses for NORTHERN LIGHTS HOME HEALTH CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHERN LIGHTS HOME HEALTH CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 91% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 87% (Nat: 78%) Higher |
Medical Professionals Associated with NORTHERN LIGHTS HOME HEALTH CARE
These are the doctors who are affiliated with NORTHERN LIGHTS HOME HEALTH CARE.
- MICHAEL SEIDMAN ( NEPHROLOGY - CLAXTON-HEPBURN MEDICAL CENTER )
- KENNETH HILBORNE ( NURSE PRACTITIONER - CLAXTON MEDICAL PC )
- ANDREW WILLIAMS ( INTERNAL MEDICINE - UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY INC )
- MANASVI JAITLY ( INTERNAL MEDICINE - CLAXTON-HEPBURN MEDICAL CENTER )
- JOHN DUFFY ( FAMILY PRACTICE - CLAXTON-HEPBURN MEDICAL CENTER )
- DRAGOS MACELARU ( ORTHOPEDIC SURGERY - CANTON-POTSDAM HOSPITAL )
- MALLORY SPRAGUE ( FAMILY PRACTICE - CANTON-POTSDAM MEDICAL PRACTICE PLLC )
- FLORENCE BERO ( FAMILY PRACTICE )
- GREGORY HEALEY ( FAMILY PRACTICE - HEALEY MEDICAL PRACTICE, PLLC )
- NEIL CICHETTI ( INTERNAL MEDICINE - NORTH COUNTRY ADULT MEDICINE PLLC )
- EMILY WOOD ( FAMILY PRACTICE - CANTON-POTSDAM HOSPITAL )
- JAYANT JHAVERI ( INTERNAL MEDICINE - MASSENA HOSPITAL INC )
- DAVID DUNN ( FAMILY PRACTICE - CLAXTON MEDICAL PC )
- MARK KELLEY ( ORTHOPEDIC SURGERY - CLAXTON-HEPBURN MEDICAL CENTER )
- KELLY SCOTT ( INTERNAL MEDICINE - CLAXTON-HEPBURN MEDICAL CENTER )
- CHRISTINE THRASHER ( NURSE PRACTITIONER - UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY INC )
- MARTA ANGHEL ( INTERNAL MEDICINE - CLAXTON MEDICAL PC )
- ZACHARY MASHAW ( FAMILY PRACTICE - OGDENSBURG FAMILY PRACTICE LLC )
- LAWRENCE KRING ( INTERNAL MEDICINE - CANTON-POTSDAM HOSPITAL )