WILLCARE CHHA (NEWBURGH): Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 84%
700 CORPORATE BOULEVARD NEWBURGH, NY 12550
845-561-3655
Data date: Jan 17, 2024
The Most Important Data about WILLCARE CHHA (NEWBURGH)
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for WILLCARE CHHA (NEWBURGH) is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave WILLCARE CHHA (NEWBURGH) a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 08/07/1995. The agency costs LESS than the average agency nationally. The agency serves 161 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about WILLCARE CHHA (NEWBURGH), along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on WILLCARE CHHA (NEWBURGH)
Data as of Jan 17, 2024
Address:
700 CORPORATE BOULEVARD
NEWBURGH, NY 12550
Medicare Provider Number: 337408
Participating in Medicare Since: August 07, 1995
Ownership Type: PROPRIETARY
Cost compared to national average: 98%
DTC Performance for WILLCARE CHHA (NEWBURGH)
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for WILLCARE CHHA (NEWBURGH).
Home Health Care Services
WILLCARE CHHA (NEWBURGH) offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for WILLCARE CHHA (NEWBURGH)
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by WILLCARE CHHA (NEWBURGH)
WILLCARE CHHA (NEWBURGH) provides home health care services in these zip codes.
10914 10915 10916 10917 10918 10919 10921 10922 10924 10925 10926 10928 10930 10932 10933 10940 10941 10950 10953 10958 10963 10969 10973 10975 10979 10981 10985 10987 10988 10990 10992 10996 10998 12015 12042 12051 12058 12083 12087 12176 12192 12401 12402 12404 12405 12409 12410 12411 12412 12413 12414 12416 12417 12418 12419 12420 12422 12423 12424 12427 12428 12429 12431 12432 12433 12435 12436 12440 12441 12442 12443 12444 12446 12448 12449 12450 12451 12453 12456 12457 12458 12461 12463 12464 12465 12466 12468 12470 12471 12472 12473 12475 12477 12480 12481 12482 12483 12484 12485 12486 12487 12489 12490 12491 12492 12493 12494 12495 12496 12498 12504 12507 12508 12514 12515 12518 12520 12524 12525 12526 12528 12534 12538 12542 12543 12545 12547 12548 12549 12550 12551 12553 12561 12566 12568 12569 12571 12572 12574 12575 12577 12578 12580 12581 12583 12584 12586 12588 12589 12590 12601 12603 12721 12725 12729 12740 12746 12771 12780 12785 12790
Performance Measures for WILLCARE CHHA (NEWBURGH)
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 55.3% |
How Often Patients Got Better At Walking Or Moving Around | 86.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 85.8% |
How Often Patients Got Better At Bathing | 87.2% |
How Often Patients' Breathing Improved | 89.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 79.4% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 10.1% |
Patient Survey Responses for WILLCARE CHHA (NEWBURGH)
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WILLCARE CHHA (NEWBURGH) to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 79% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 77% (Nat: 78%) Lower |
Medical Professionals Associated with WILLCARE CHHA (NEWBURGH)
These are the doctors who are affiliated with WILLCARE CHHA (NEWBURGH).
- MARK JOSEFSKI ( FAMILY PRACTICE - THE INSTITUTE FOR FAMILY HEALTH )
- PERLA ANDIN ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- CHRISTINE QUINLAN ( NURSE PRACTITIONER - MIDDLETOWN MEDICAL PC )
- ALLISON LUCCHESI ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- AARON DIETRICH ( FAMILY PRACTICE - WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC )
- WESLEY HO ( FAMILY PRACTICE - THE INSTITUTE FOR FAMILY HEALTH )
- RIAZ RAHMAN ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- KEVIN TRAPP ( ORTHOPEDIC SURGERY - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- ELAINE LINDGREN ( FAMILY PRACTICE - DRS. ENGEL AND LINDGREN FAMILY MEDICINE, P.C. )
- PARTH SHAH ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- MARY KING ( INTERNAL MEDICINE - BON SECOURS CHARITY HEALTH SYSTEM MEDICAL GROUP, P.C. )
- SUSAN JENSEN ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- RUXANDRA IORGU ( FAMILY PRACTICE - WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC )
- ALICIA OLOWU ( FAMILY PRACTICE - GARNET HEALTH DOCTORS PC )
- ASGHAR ANWAR ( INTERNAL MEDICINE )
- LAURA NICOLL ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- WAEL FAKHOURY ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- RABJOT RAI ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- JONATHAN NASSER ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- SHAWKAT MASSIH ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- DAVID KANG ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- UTICIA BELFIELD ( INTERNAL MEDICINE - HUDSON VISTA MEDICAL PC )
- EUGENE DOUGHERTY ( PHYSICIAN ASSISTANT - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- RAJAN GULATI ( GENERAL PRACTICE - MIDDLETOWN MEDICAL PC )
- TODD BALDWIN ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- ANILA KHALIQ ( FAMILY PRACTICE - GARNET HEALTH DOCTORS PC )
- PAMELA DISTEFANO ( PHYSICIAN ASSISTANT - EUGENE P HESLIN MD PC )
- DANIEL FITZGERALD ( FAMILY PRACTICE - COLUMBIA MEMORIAL HOSPITAL )
- STACIE CHASIN ( INTERNAL MEDICINE - BON SECOURS CHARITY HEALTH SYSTEM MEDICAL GROUP, P.C. )
- JOHN DERMIGNY ( FAMILY PRACTICE - HORIZON MEDICAL GROUP PC )
- JOSEPH AGYEMANG ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- SHUANG-PING WANG ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- MOHAMMAD ISLAM ( INTERNAL MEDICINE )
- CHAIM POPER ( INTERNAL MEDICINE - EZRAS CHOILIM HEALTH CENTER INC )
- MEGAN KAKNIS ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- PAL LEKAJ ( FAMILY PRACTICE - WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC )
- LEILA BOUKHRIS ( INTERNAL MEDICINE - HUDSON VALLEY HEALTH GROUP, LLP )
- ROSEMARY DELEO ( FAMILY PRACTICE - DELEO FAMILY MEDICINE PC )
- KELLY DERCOLA ( INTERNAL MEDICINE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- STEPHANIE FEELY ( NURSE PRACTITIONER - HORIZON MEDICAL GROUP PC )
- JOHN MCDERMOTT ( FAMILY PRACTICE - HORIZON MEDICAL GROUP PC )
- JENNY LU ( FAMILY PRACTICE )
- SHERYL SULANGI LORENC ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- NICHOLAS BAMBINO ( GASTROENTEROLOGY - HUDSON VISTA MEDICAL PC )
- MATTHIAS VON REUSNER ( FAMILY PRACTICE - HURLEY AVE FAMILY MED PLLC )
- JAHANARA REZA ( HOSPITALIST )
- TERESA FOSTER ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- MARGARET DECKER ( NURSE PRACTITIONER - EUGENE P HESLIN MD PC )
- CHINYERE OFONAGORO ( INTERNAL MEDICINE - PREMIER MEDICAL GROUP OF THE HUDSON VALLEY PC )
- SANDY DOTI ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- MRILINI YEDDU ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- JUSTINE SELIGER ( PHYSICIAN ASSISTANT - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- KAITLYN SIMPSON ( FAMILY PRACTICE - GARNET HEALTH DOCTORS PC )
- HARVINDER CHAUDHRY ( INTERNAL MEDICINE - MIDDLETOWN MEDICAL PC )
- NOEMI GONZALEZ KLAYMAN ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- MARK MONTERA ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- KENNETH RAUSCHENBACH ( ORTHOPEDIC SURGERY - ORTHOPAEDIC AND NEUROSURGERY SPECIALISTS, PLLC )
- CRAIG AMNOTT ( FAMILY PRACTICE - HORIZON MEDICAL GROUP PC )
- AHMAD HADID ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC )
- LORRAINE ALLEGRO-SKINNER ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- CRAIG MOSS ( GERIATRIC MEDICINE - MEDICAL ASSOCIATES OF THE HUDSON VALLEY )
- CHARLES STROBER ( INTERNAL MEDICINE )
- ARTHUR KLEIN ( FAMILY PRACTICE - HORIZON MEDICAL GROUP PC )
- CHESTER ROBBINS ( FAMILY PRACTICE - HURLEY AVE FAMILY MED PLLC )
- BENJAMIN OKE ( INTERNAL MEDICINE - COLUMBIA MEMORIAL HOSPITAL )
- MARIA RANIN LAY ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- VICTORIA ENGEL ( FAMILY PRACTICE - DRS. ENGEL AND LINDGREN FAMILY MEDICINE, P.C. )
- JOHN CAREY ( FAMILY PRACTICE - MIDDLETOWN MEDICAL PC )
- SOPHIA LEE ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- KRISTINA URSITTI ( FAMILY PRACTICE - THE INSTITUTE FOR FAMILY HEALTH )
- CURTIS SPRAGUE ( INTERNAL MEDICINE - THE INSTITUTE FOR FAMILY HEALTH )
- FRANKLIN GUNERATNE ( INTERNAL MEDICINE )
- RAYMOND BASRI ( INTERNAL MEDICINE - CRYSTAL RUN MEDICAL SERVICES PC )
- EDGARD QUINONES ( INTERNAL MEDICINE )
- CYNTHIA PASCARETTI ( NURSE PRACTITIONER - OPTUM MEDICAL CARE PC )
- ARTHUR TOLIS ( INTERNAL MEDICINE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- MARIE DE LA PARTE ( NURSE PRACTITIONER - HURLEY AVE FAMILY MED PLLC )
- ELIZABETH COSTLEY ( FAMILY PRACTICE - MEDICAL ASSOCIATES OF THE HUDSON VALLEY )
- ARTHUR DINAPOLI ( INTERNAL MEDICINE - MEDICAL ASSOCIATES OF THE HUDSON VALLEY )
- RAYMOND HUI ( FAMILY PRACTICE - MIDDLETOWN MEDICAL PC )
- JOHN HUGHES ( NEUROLOGY )
- THOMAS REED ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- PAUL BUSHKUHL ( INTERNAL MEDICINE - MEDICAL ASSOCIATES OF THE HUDSON VALLEY )
- QUASAR CHOUDHURY ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- MAURICE ALISSE ( PHYSICIAN ASSISTANT - CRYSTAL RUN MEDICAL SERVICES PC )
- ALEXANDER FRUCHTER ( INTERNAL MEDICINE )
- SAED QAQISH ( FAMILY PRACTICE - CRYSTAL RUN HEALTHCARE PHYSICIANS LLP )
- TASHA ARCIELLO ( NURSE PRACTITIONER - HURLEY AVE FAMILY MED PLLC )
- JOENA CHAN ( FAMILY PRACTICE - HORIZON MEDICAL GROUP PC )
- INOCENCIA CARRANO ( PHYSICAL MEDICINE AND REHABILITATION - ADVANTAGE P M AND R LLC )
- SADIA HUSSAIN ( FAMILY PRACTICE - OPTUM MEDICAL CARE PC )
- STEVEN RAMM ( PHYSICIAN ASSISTANT - HORIZON MEDICAL GROUP PC )
- ABEEL MANGI ( THORACIC SURGERY - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- CONCETTO RAMETTA ( INTERNAL MEDICINE - MIDDLETOWN MEDICAL PC )
- ANJALI SHAH ( FAMILY PRACTICE - HUDSON VISTA MEDICAL PC )
- GEORGE PROFETA ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- JOHN FERGUSON ( PULMONARY DISEASE - MIDDLETOWN MEDICAL PC )
- JOHN MCLAUGHLIN ( SPORTS MEDICINE - ORTHOPAEDIC AND NEUROSURGERY SPECIALISTS, PLLC )
- SASHI MAKAM ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- SCOTT COSTLEY ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- FRANCESCA HILMI ( FAMILY PRACTICE - HUDSON VALLEY FAMILY PHYSICIANS )
- CHANDRA NAIK ( FAMILY PRACTICE - NORTHERN MEDICAL GROUP, PLLC )
- ANTHONY MARTINI ( INTERNAL MEDICINE - MIDDLETOWN MEDICAL PC )
- ANDREW HIRSCH ( FAMILY PRACTICE - HORIZON MEDICAL GROUP PC )
- ALEXANDER GAPAY ( FAMILY PRACTICE - MIDDLETOWN MEDICAL PC )
- SAJU DAS ( INTERNAL MEDICINE - HORIZON MEDICAL GROUP PC )
- ANDREY TAKHTOVICH ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- RIAZ CHAUDHRY ( INTERNAL MEDICINE - RIAZ A. CHAUDHRY MD PC )
- BARRY GOLDMAN ( FAMILY PRACTICE - NUVANCE HEALTH MEDICAL PRACTICE, PC )
- WILLIAM THOMPSON ( ORTHOPEDIC SURGERY - WESTCHESTER MEDICAL CENTER ADVANCED PHYSICIAN SERVICES PC )