NORTH SHORE HOME CARE CHHA: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3 out of 5): , Patient Recommendation: 83%

 972 BRUSH HOLLOW ROAD WESTBURY, NY 11590

  516-876-5300

Data date: Jan 17, 2024

The Most Important Data about NORTH SHORE HOME CARE CHHA

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for NORTH SHORE HOME CARE CHHA is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 73% of its customers. This is LOWER than the national average. The percentage of patients who gave NORTH SHORE HOME CARE CHHA a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 09/19/1967. The agency costs LESS than the average agency nationally. The agency serves 442 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about NORTH SHORE HOME CARE CHHA, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on NORTH SHORE HOME CARE CHHA

Data as of Jan 17, 2024

Address:

972 BRUSH HOLLOW ROAD

WESTBURY, NY 11590

Click for Map

The Best Home Health Agencies around WESTBURY

The Worst Home Health Agencies around WESTBURY

Medicare Provider Number: 337148

Participating in Medicare Since: September 19, 1967

Ownership Type: VOLUNTARY NON-PROFIT - OTHER

Cost compared to national average: 95%

DTC Performance for NORTH SHORE HOME CARE CHHA

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for NORTH SHORE HOME CARE CHHA.

Home Health Care Services

NORTH SHORE HOME CARE CHHA offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for NORTH SHORE HOME CARE CHHA

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by NORTH SHORE HOME CARE CHHA

NORTH SHORE HOME CARE CHHA provides home health care services in these zip codes.

10001 10002 10003 10004 10005 10006 10007 10009 10010 10011 10012 10013 10014 10016 10017 10018 10019 10021 10022 10023 10024 10025 10026 10027 10028 10029 10030 10031 10032 10033 10034 10035 10036 10037 10038 10039 10040 10044 10065 10069 10075 10128 10150 10162 10212 10280 10282 10301 10302 10303 10304 10305 10306 10307 10308 10309 10310 10312 10314 10451 10452 10453 10454 10455 10456 10457 10458 10459 10460 10461 10462 10463 10464 10465 10466 10467 10468 10469 10470 10471 10472 10473 10474 10475 10501 10502 10503 10504 10505 10506 10507 10509 10510 10511 10512 10514 10516 10517 10518 10519 10520 10522 10523 10524 10526 10527 10528 10530 10532 10533 10535 10536 10537 10538 10540 10541 10542 10543 10545 10546 10547 10548 10549 10550 10551 10552 10553 10560 10562 10566 10567 10570 10573 10576 10577 10578 10579 10580 10583 10587 10588 10589 10590 10591 10594 10595 10596 10597 10598 10601 10603 10604 10605 10606 10607 10701 10702 10703 10704 10705 10706 10707 10708 10709 10710 10801 10803 10804 10805 11001 11002 11003 11004 11005 11010 11020 11021 11022 11023 11024 11030 11040 11042 11050 11096 11101 11102 11103 11104 11105 11106 11109 11201 11203 11204 11205 11206 11207 11208 11209 11210 11211 11212 11213 11214 11215 11216 11217 11218 11219 11220 11221 11222 11223 11224 11225 11226 11228 11229 11230 11231 11232 11233 11234 11235 11236 11237 11238 11239 11243 11249 11351 11354 11355 11356 11357 11358 11360 11361 11362 11363 11364 11365 11366 11367 11368 11369 11370 11372 11373 11374 11375 11377 11378 11379 11385 11386 11411 11412 11413 11414 11415 11416 11417 11418 11419 11420 11421 11422 11423 11426 11427 11428 11429 11431 11432 11433 11434 11435 11436 11501 11507 11509 11510 11514 11516 11518 11520 11530 11542 11545 11547 11548 11550 11552 11553 11554 11557 11558 11559 11560 11561 11563 11565 11566 11568 11569 11570 11571 11572 11575 11576 11577 11579 11580 11581 11582 11590 11596 11598 11690 11691 11692 11693 11694 11697 11701 11702 11703 11704 11705 11706 11707 11709 11710 11713 11714 11715 11716 11717 11718 11719 11720 11721 11722 11724 11725 11726 11727 11729 11730 11731 11732 11733 11735 11738 11739 11740 11741 11742 11743 11746 11747 11749 11751 11752 11753 11754 11755 11756 11757 11758 11762 11763 11764 11765 11766 11767 11768 11769 11770 11771 11772 11775 11776 11777 11778 11779 11780 11782 11783 11784 11786 11787 11788 11789 11790 11791 11792 11793 11795 11796 11797 11798 11801 11803 11804 11901 11932 11933 11934 11935 11937 11940 11941 11942 11944 11946 11947 11948 11949 11950 11951 11952 11953 11954 11955 11961 11967 11968 11970 11971 11976 11977 11978 11980 12029 12122 12531 12563 18505 18977

Performance Measures for NORTH SHORE HOME CARE CHHA

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 77%
How Often Patients Got Better At Walking Or Moving Around 79.7%
How Often Patients Got Better At Getting In And Out Of Bed 81.1%
How Often Patients Got Better At Bathing 80.8%
How Often Patients' Breathing Improved 78.9%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 75.3%
How Often Home Health Patients Had To Be Admitted To The Hospital 13.8%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 9.2%

Patient Survey Responses for NORTH SHORE HOME CARE CHHA

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH SHORE HOME CARE CHHA to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 86% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 84% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 81% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 83% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 73% (Nat: 78%)
Lower

Medical Professionals Associated with NORTH SHORE HOME CARE CHHA

These are the doctors who are affiliated with NORTH SHORE HOME CARE CHHA.

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