ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 66%
30-50 WHITESTONE EXPRESSWAY, SUITE 304 FLUSHING, NY 11354
718-475-1000
Data date: Jan 17, 2024
The Most Important Data about ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 54% of its customers. This is LOWER than the national average. The percentage of patients who gave ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC a rating of 9 or 10 was 66%. This is LOWER than the national average. The agency has been participating in Medicare since 03/03/1983. The agency costs MORE than the average agency nationally. The agency serves 134 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
Data as of Jan 17, 2024
Address:
30-50 WHITESTONE EXPRESSWAY, SUITE 304
FLUSHING, NY 11354
Medicare Provider Number: 337189
Participating in Medicare Since: March 03, 1983
Ownership Type: PROPRIETARY
Cost compared to national average: 102%
DTC Performance for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC.
Home Health Care Services
ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3.5: |
HHCAHPS Survey Summary Star Rating | 1: |
Star Rating For Health Team Gave Care In A Professional Way | 1: |
Star Rating For Health Team Communicated Well With Them | 1: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 1: |
Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC provides home health care services in these zip codes.
11001 11003 11004 11005 11010 11020 11021 11023 11024 11030 11040 11050 11096 11101 11102 11103 11104 11105 11106 11109 11212 11239 11354 11355 11356 11357 11358 11359 11360 11361 11362 11363 11364 11365 11366 11367 11368 11369 11370 11371 11372 11373 11374 11375 11377 11378 11379 11385 11411 11412 11413 11414 11415 11416 11417 11418 11419 11420 11421 11422 11423 11424 11426 11427 11428 11429 11432 11433 11434 11435 11436 11501 11507 11509 11510 11514 11516 11518 11520 11530 11542 11545 11547 11548 11550 11552 11553 11554 11557 11558 11559 11560 11561 11563 11565 11566 11568 11569 11570 11572 11575 11576 11577 11579 11580 11581 11590 11596 11598 11691 11692 11693 11694 11697 11704 11709 11710 11714 11732 11735 11753 11756 11758 11762 11771 11772 11773 11783 11791 11793 11797 11801 11803 11804
Performance Measures for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 86.6% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 69.7% |
How Often Patients Got Better At Walking Or Moving Around | 90.1% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.2% |
How Often Patients Got Better At Bathing | 86.3% |
How Often Patients' Breathing Improved | 90.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 90.6% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.1% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 7.8% |
Patient Survey Responses for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 74% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 68% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 63% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 66% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 54% (Nat: 78%) Lower |
Medical Professionals Associated with ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC
These are the doctors who are affiliated with ROYAL CARE CERTIFIED HOME HEALTH CARE, LLC.
- LIONEL DESROCHES ( NEPHROLOGY - NEW YORK UNIVERSITY )
- PHILIP BALDEO ( FAMILY PRACTICE )
- OLGA YUSHUVAYEVA ( NURSE PRACTITIONER - FIVE STAR MEDICAL OFFICE PC )
- NENAD GRLIC ( EMERGENCY MEDICINE - NEW HEALTH MEDICAL PC )
- FRANK VEZZA ( INTERNAL MEDICINE )
- LEON HODES ( INTERNAL MEDICINE )
- LEONARD TREIHAFT ( INTERNAL MEDICINE - CITY MEDICAL OF UPPER EAST SIDE PLLC )
- LAY ACHARYA ( INTERNAL MEDICINE - CHS PHYSICIAN PARTNERS PC )
- RICHARD MARKOWITZ ( INTERNAL MEDICINE - PRINE HEALTH MEDICAL GROUP, PLLC )
- SHIRLEY HANNA ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- FARID SHAHKOOHI ( INTERNAL MEDICINE - CHARLES A. MITGANG, M.D. P.C. )
- JEFFREY KURTA ( FAMILY PRACTICE - NORTH SHORE MEDICAL GROUP OF THE MOUNT SINAI SCHOOL OF MEDICINE )
- PAUL ORBON ( ALLERGY/IMMUNOLOGY - NEW YORK UNIVERSITY )
- SCOTT GORENSTEIN ( GENERAL SURGERY - NEW YORK UNIVERSITY )
- FAINA KOGAN ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- BINETA DIOP ( NURSE PRACTITIONER )
- OLENA GUZHVA ( RHEUMATOLOGY )
- MONTE NUSSBAUM ( FAMILY PRACTICE - NORTH SHORE - LIJ MEDICAL PC )
- VINCENT WANG ( INTERNAL MEDICINE )
- EVAN MINTZ ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- DINESH SETHI ( INTERNAL MEDICINE - MOUNT SINAI SCHOOL OF MEDICINE )
- JEAN LOUIS DUPITON ( INTERNAL MEDICINE - EXPERT MEDICAL SERVICES LLC )
- RONALD ROSEN ( INTERNAL MEDICINE - NORTH SHORE - LIJ MEDICAL PC )
- ALBERT FERRARA ( INTERNAL MEDICINE )
- JUDAH GUY ( INTERNAL MEDICINE - CHS PHYSICIAN PARTNERS PC )
- ALBERT TSE ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- BRIJESH GOYAL ( INTERNAL MEDICINE )
- KEVIN CURLEY ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- LEONARD TIMPONE ( INTERNAL MEDICINE )
- PHILIP SPADAFORA ( INTERNAL MEDICINE )
- LEON WEINSTEIN ( INTERNAL MEDICINE )
- MARTIN BOLIC ( INTERNAL MEDICINE - OPTUM MEDICAL CARE PC )
- RYANNA SMITH ( NURSE PRACTITIONER - DANIEL S BERMAN MD INFECTIOUS DISEASES PC )
- DAVID MAGIER ( GASTROENTEROLOGY - NEW YORK UNIVERSITY )
- POLINA KHANINA ( INTERNAL MEDICINE - MULTIVIZ MEDICAL SERVICES PC )
- PETER ROSENBERG ( INTERNAL MEDICINE )
- VICTORIA OJO ( NURSE PRACTITIONER - MEDICAL DIAGNOSTICS OF ROCKLAND PC )
- MARIA MUSSO ( FAMILY PRACTICE )
- DANIEL SACOLICK ( INTERNAL MEDICINE - NORTH SHORE MEDICAL GROUP OF THE MOUNT SINAI SCHOOL OF MEDICINE )
- ADAM ZEITLIN ( FAMILY PRACTICE - QUEENS FAMILY MEDICINE, PLLC )
- ANN-MARIE CAMPBELL ( NURSE PRACTITIONER - MEDICAL DIAGNOSTICS OF ROCKLAND PC )
- VINCENT GERACI ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- IDA BRONFMAN ( INTERNAL MEDICINE )
- JEFFREY LOEWY ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- MOHAMMAD MUKHTAR ( FAMILY PRACTICE - ST LUKE'S PHYSICIAN GROUP INC )
- FARZIN SEHATI ( FAMILY PRACTICE - COMPASSIONATE COMMUNITY PHYSICIANS PC )
- LEON MULLEN ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - MERCY INTERNAL MEDICINE PC )
- TODD HALPER ( FAMILY PRACTICE - NICHOLAS R HALPER MD PC )
- ROZA ISRAEL ( INTERNAL MEDICINE - I AND R MEDICAL SERVICES, PC )
- GARY LERNER ( INTERNAL MEDICINE - NORTH SHORE MEDICAL GROUP OF THE MOUNT SINAI SCHOOL OF MEDICINE )
- VLADIMIR GABAY ( INTERNAL MEDICINE )
- ANDRE SERRETTE ( FAMILY PRACTICE - CHS PHYSICIAN PARTNERS PC )
- BLONDELLE MEADE-KENNEDY ( NURSE PRACTITIONER - DANIEL S BERMAN MD INFECTIOUS DISEASES PC )
- DOMINIC SPERA ( INTERNAL MEDICINE - NORTH SHORE - LIJ MEDICAL PC )
- REBECCA BIKRAM ( PHYSICIAN ASSISTANT - HOUSECALLS MEDICINE NY PC )
- BHASKAR YETURU ( INTERNAL MEDICINE - BHASKAR R. YETURU PHYSICIAN PC )
- JASMINE DANIELS ( NURSE PRACTITIONER - MEDICAL DIAGNOSTICS OF ROCKLAND PC )
- MARGARET O'SHEA ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- FORTUNATO DIFRANCO ( INTERNAL MEDICINE - TJH MEDICAL SERVICES PC )
- VIMALSON MONICKAM ( INTERNAL MEDICINE - PARKER JEWISH INSTITUTE FOR HEALTH CARE AND REHABILITATION )
- CRAIG SMOLOW ( INTERNAL MEDICINE - NORTH SHORE - LIJ MEDICAL PC )
- DAVID TAVDY ( INTERNAL MEDICINE )
- BENJAMIN ARBESFELD ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- CHARLES GAMBINO ( INTERNAL MEDICINE )
- SANDRA CASTELLI ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- CALINA PAVLOVICI ( INTERNAL MEDICINE - NEW YORK QUEENS MEDICINE AND SURGERY, P.C. )
- JOHN FERNANDEZ ( INTERNAL MEDICINE )
- ISRAEL SAMSON ( INTERNAL MEDICINE )
- ALEXEY YANILSHTEIN ( INTERNAL MEDICINE - MEDICAL CARE ASSOCIATES PLLC )
- VINCENZO MONTONI ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- DIANE LINZER ( INTERNAL MEDICINE - NEW YORK UNIVERSITY )
- GHAZANFAR HAIDERY ( FAMILY PRACTICE )
- NORMAN RIEGEL ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- NEIL JAGLALL ( INTERNAL MEDICINE - CALVARY HOSPITAL INC )
- CHETAN MALHOTRA ( INTERNAL MEDICINE - NORTH SHORE - LIJ MEDICAL PC )
- MARC OSTREICHER ( INTERNAL MEDICINE )
- WAYNE SEBASTIANO ( FAMILY PRACTICE - GLENDALE FAMILY MEDICINE PC )
- DAVID BRENNER ( INTERNAL MEDICINE - NORTH SHORE - LIJ MEDICAL PC )
- MARISA RANIRE-MAGUIRE ( FAMILY PRACTICE - NORTH SHORE - LIJ MEDICAL PC )
- ROBERT RATTINER ( CARDIOVASCULAR DISEASE (CARDIOLOGY) )
- AIJAZ KHAN ( FAMILY PRACTICE )
- ZEV CARREY ( PULMONARY DISEASE - AHAVA MEDICAL AND REHABILITATION CENTER, LLC )
- NATALIE PAUL ( NURSE PRACTITIONER - MEDICAL DIRECTOR SERVICES PC )
- JOHN SCIALES ( INTERNAL MEDICINE - NEW YORK QUEENS MEDICINE AND SURGERY, P.C. )
- MICHAEL BISHAI ( HOSPITALIST - MICHAEL BISHAI MD, LLC )
- LIZA BROWN-JOSEPH ( NURSE PRACTITIONER - MEDICAL DIAGNOSTICS OF ROCKLAND PC )
- SANGEETHA KAMATH ( INTERNAL MEDICINE )
- JESUS GARCIA ( FAMILY PRACTICE - NEW YORK UNIVERSITY )
- MARINA PODVAL ( INTERNAL MEDICINE )
- NAVEED AKHTAR ( FAMILY PRACTICE - MEDICAL CARE ASSOCIATES PLLC )
- ALLAN DETWEILER ( FAMILY PRACTICE - SOUTH SHORE FAMILY MEDICAL ASSOCIATES PC )