ORLEANS ESSEX VNA & HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 83%
46 LAKEMONT ROAD NEWPORT, VT 05855
802-334-5213
Data date: Jan 17, 2024
The Most Important Data about ORLEANS ESSEX VNA & HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ORLEANS ESSEX VNA & HOSPICE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave ORLEANS ESSEX VNA & HOSPICE a rating of 9 or 10 was 83%. This is LOWER than the national average. The agency has been participating in Medicare since 06/16/1974. The agency costs LESS than the average agency nationally. The agency serves 32 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ORLEANS ESSEX VNA & HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ORLEANS ESSEX VNA & HOSPICE
Data as of Jan 17, 2024
Address:
46 LAKEMONT ROAD
NEWPORT, VT 05855
Medicare Provider Number: 477018
Participating in Medicare Since: June 16, 1974
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 93%
DTC Performance for ORLEANS ESSEX VNA & HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for ORLEANS ESSEX VNA & HOSPICE.
Home Health Care Services
ORLEANS ESSEX VNA & HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ORLEANS ESSEX VNA & HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 2.5: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by ORLEANS ESSEX VNA & HOSPICE
ORLEANS ESSEX VNA & HOSPICE provides home health care services in these zip codes.
03576 05739 05742 05820 05822 05823 05825 05826 05827 05828 05829 05830 05833 05839 05845 05846 05847 05848 05853 05855 05857 05859 05860 05868 05872 05874 05875 05901 05902 05903 05905 05907
Performance Measures for ORLEANS ESSEX VNA & HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 95.1% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 63.3% |
How Often Patients Got Better At Walking Or Moving Around | 77.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 81.5% |
How Often Patients Got Better At Bathing | 81% |
How Often Patients' Breathing Improved | 83.2% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 72.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 13.6% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 19.6% |
Patient Survey Responses for ORLEANS ESSEX VNA & HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ORLEANS ESSEX VNA & HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 90% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 87% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 81% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 83% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 81% (Nat: 78%) Higher |
Medical Professionals Associated with ORLEANS ESSEX VNA & HOSPICE
These are the doctors who are affiliated with ORLEANS ESSEX VNA & HOSPICE.
- MARY JUDD ( PHYSICIAN ASSISTANT - WEEKS MEDICAL CENTER )
- MATTHEW PROHASKA ( ORTHOPEDIC SURGERY - NORTHEASTERN VERMONT REGIONAL HOSPITAL INC )
- JOHN LIPPMANN ( FAMILY PRACTICE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- PATRICK KEITH ( FAMILY PRACTICE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- JOHN FOTHERGILL ( INTERNAL MEDICINE )
- MEGAN BATCHELDER ( INTERNAL MEDICINE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- STEPHANIE AMOROSA ( FAMILY PRACTICE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- TAYLOR GALFETTI ( NURSE PRACTITIONER - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- LESLIE LOCKRIDGE ( HEMATOLOGY/ONCOLOGY )
- JOHN AVERY ( FAMILY PRACTICE - WEEKS MEDICAL CENTER )
- ALISON LANDREY ( INTERNAL MEDICINE - NORTHERN COUNTIES HEALTH CARE INC )
- CHARLES LAGOY ( INTERNAL MEDICINE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- MEGAN GARRIGAN ( PHYSICIAN ASSISTANT - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- ANDREA DALE ( FAMILY PRACTICE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- MITCHELL SULLIVAN ( FAMILY PRACTICE - NORTHEASTERN VERMONT REGIONAL HOSPITAL INC )
- RORY CARR ( NURSE PRACTITIONER - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- HAILEY BONNEAU ( NURSE PRACTITIONER - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- CARLOS ALFARAZ ( FAMILY PRACTICE - NORTH COUNTRY HOSPITAL AND HEALTH CENTER INC )
- ROBERT PRIMEAU ( INTERNAL MEDICINE - NORTHERN COUNTIES HEALTH CARE INC )