NORTHERN LIGHT HOME CARE & HOSPICE: Ratings, Survey Results, and Analysis

The Most Important Data about NORTHERN LIGHT HOME CARE & HOSPICE

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for NORTHERN LIGHT HOME CARE & HOSPICE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 81% of its customers. This is HIGHER than the national average. The percentage of patients who gave NORTHERN LIGHT HOME CARE & HOSPICE a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 02/03/1967. The agency costs LESS than the average agency nationally. The agency serves 264 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information on NORTHERN LIGHT HOME CARE & HOSPICE

DTC Performance for NORTHERN LIGHT HOME CARE & HOSPICE

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for NORTHERN LIGHT HOME CARE & HOSPICE.

Home Health Care Services

NORTHERN LIGHT HOME CARE & HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Ratings for NORTHERN LIGHT HOME CARE & HOSPICE

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Service Area Covered by NORTHERN LIGHT HOME CARE & HOSPICE

NORTHERN LIGHT HOME CARE & HOSPICE provides home health care services in these zip codes.

03901 03906 03908 03909 03911 04001 04002 04004 04005 04006 04009 04011 04013 04014 04015 04016 04017 04019 04020 04021 04022 04024 04029 04030 04032 04037 04038 04039 04041 04042 04043 04046 04047 04048 04049 04050 04054 04055 04061 04062 04063 04064 04068 04069 04070 04071 04072 04073 04074 04076 04077 04078 04082 04083 04084 04085 04086 04087 04090 04091 04092 04093 04094 04095 04096 04097 04098 04101 04102 04103 04104 04105 04106 04107 04108 04109 04110 04112 04116 04210 04222 04260 04265 04270 04274 04330 04333 04344 04347 04348 04351 04354 04358 04363 04364 04401 04402 04408 04410 04411 04412 04413 04416 04418 04419 04420 04421 04422 04424 04427 04428 04429 04431 04434 04435 04438 04443 04444 04449 04450 04451 04453 04454 04456 04459 04461 04468 04469 04471 04472 04473 04474 04476 04488 04489 04491 04496 04497 04530 04605 04606 04607 04609 04612 04613 04614 04616 04617 04622 04624 04625 04627 04629 04634 04640 04642 04644 04650 04653 04654 04660 04662 04664 04668 04669 04672 04673 04674 04675 04676 04677 04679 04680 04681 04683 04684 04685 04693 04730 04732 04733 04734 04735 04736 04738 04739 04740 04742 04743 04744 04745 04746 04747 04750 04756 04757 04758 04760 04761 04762 04763 04764 04765 04766 04768 04769 04772 04773 04774 04776 04777 04779 04780 04781 04783 04785 04786 04787 04901 04903 04910 04911 04912 04917 04918 04920 04921 04922 04923 04924 04926 04927 04928 04929 04930 04932 04933 04937 04939 04941 04942 04943 04944 04950 04951 04953 04957 04958 04961 04962 04963 04965 04967 04969 04971 04975 04976 04978 04979 04981 04986 04987 04988 04989

Performance Measures for NORTHERN LIGHT HOME CARE & HOSPICE

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Patient Survey Responses for NORTHERN LIGHT HOME CARE & HOSPICE

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHERN LIGHT HOME CARE & HOSPICE to the national results for similar facilities.