VNA AT HCS INC: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 88%
312 MARLBOROUGH STREET KEENE, NH 03431
603-352-2253
Data date: Jan 17, 2024
The Most Important Data about VNA AT HCS INC
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for VNA AT HCS INC is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 83% of its customers. This is HIGHER than the national average. The percentage of patients who gave VNA AT HCS INC a rating of 9 or 10 was 88%. This is HIGHER than the national average. The agency has been participating in Medicare since 10/19/1979. The agency costs LESS than the average agency nationally. The agency serves 51 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about VNA AT HCS INC, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on VNA AT HCS INC
Data as of Jan 17, 2024
Address:
312 MARLBOROUGH STREET
KEENE, NH 03431
Medicare Provider Number: 307046
Participating in Medicare Since: October 19, 1979
Ownership Type: VOLUNTARY NON-PROFIT - OTHER
Cost compared to national average: 95%
DTC Performance for VNA AT HCS INC
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for VNA AT HCS INC.
Home Health Care Services
VNA AT HCS INC offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for VNA AT HCS INC
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 4: |
Service Area Covered by VNA AT HCS INC
VNA AT HCS INC provides home health care services in these zip codes.
03031 03033 03043 03047 03048 03055 03057 03070 03071 03082 03084 03086 03244 03280 03281 03431 03440 03441 03442 03443 03444 03445 03446 03447 03448 03449 03450 03451 03452 03455 03456 03457 03458 03461 03462 03464 03465 03466 03467 03468 03469 03470 03601 03602 03603 03604 03605 03607 03608 03609 03743
Performance Measures for VNA AT HCS INC
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.5% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 68.1% |
How Often Patients Got Better At Walking Or Moving Around | 81% |
How Often Patients Got Better At Getting In And Out Of Bed | 84.8% |
How Often Patients Got Better At Bathing | 81.5% |
How Often Patients' Breathing Improved | 76.4% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 77.3% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 14.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 16% |
Patient Survey Responses for VNA AT HCS INC
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VNA AT HCS INC to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 78% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 88% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 83% (Nat: 78%) Higher |
Medical Professionals Associated with VNA AT HCS INC
These are the doctors who are affiliated with VNA AT HCS INC.
- GEORGE IDELKOPE ( FAMILY PRACTICE )
- LESLIE PITTS ( FAMILY PRACTICE - DARTMOUTH-HITCHCOCK CLINIC )
- KATRINA MASURE ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- ANNAPURNA MANDALIKA ( INTERNAL MEDICINE - MONADNOCK COMMUNITY HOSPITAL )
- LUCAS SHIPPEE ( INTERNAL MEDICINE - MONADNOCK COMMUNITY HOSPITAL )
- SHARON FERGUSON ( FAMILY PRACTICE - CHESHIRE MEDICAL CENTER )
- ERIC CANZANELLO ( FAMILY PRACTICE - CHESHIRE MEDICAL CENTER )
- JOSHUA LEDUC ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- CHERYL PINEO ( NURSE PRACTITIONER - MONADNOCK COMMUNITY HOSPITAL )
- MARC WINIECKI ( FAMILY PRACTICE - MONADNOCK COMMUNITY HOSPITAL )
- DMITRY TARASEVICH ( INTERNAL MEDICINE - MONADNOCK COMMUNITY HOSPITAL )
- BRANDIE PORTER ( NURSE PRACTITIONER - BELONGING MEDICAL GROUP PLLC )
- JENNIFER CIVITELLA ( FAMILY PRACTICE - MONADNOCK COMMUNITY HOSPITAL )
- DEREK ANDERSON ( FAMILY PRACTICE - MONADNOCK COMMUNITY HOSPITAL )
- GREGORY LEATHER ( ORTHOPEDIC SURGERY - DARTMOUTH-HITCHCOCK CLINIC )
- MICHAEL KASSCHAU ( FAMILY PRACTICE - DARTMOUTH-HITCHCOCK CLINIC )
- ELIZABETH HALE ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- JO ANN HERTFORD ( FAMILY PRACTICE - CHESHIRE MEDICAL CENTER )
- LISA PROFETTO ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- ANDREW TREMBLAY ( FAMILY PRACTICE - PREMIER THERAPY AND HEALTH CENTERS INC )
- KRISEMILY MCCRORY ( FAMILY PRACTICE - DARTMOUTH-HITCHCOCK CLINIC )
- GABRIELLE SCHUERMAN ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- KATHLEEN THOMPSON ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- STEPHEN FOX ( ORTHOPEDIC SURGERY - CONCORD ORTHOPAEDICS PROFESSIONAL ASSOCIATION )
- ALEXANDER KOVANKO ( FAMILY PRACTICE - MONADNOCK COMMUNITY HOSPITAL )
- SUZANNE COBLE ( FAMILY PRACTICE )
- TERESA WOODSIDE ( NURSE PRACTITIONER - CONVENIENTMD - FFS UC LLC )
- CHARLY DARIUS ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- LARA KIRKPATRICK ( FAMILY PRACTICE - CHESHIRE MEDICAL CENTER )
- JENIFER HANRAHAN ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- FERNANDA MAGALHAES DE MELO MANARA MILETTO ( INTERNAL MEDICINE - VALLEY REGIONAL HOSPITAL INC )
- MICHELLE CUTLER ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- ALEXIS GADWAH ( NURSE PRACTITIONER - CHESHIRE MEDICAL CENTER )
- CARRIE LUNDEEN-YOUNG ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- ANTHONY PRESUTTI ( ORTHOPEDIC SURGERY - DARTMOUTH-HITCHCOCK CLINIC )
- KATELYN AHERN ( NURSE PRACTITIONER - DARTMOUTH-HITCHCOCK CLINIC )
- MUTHUTANTRIGE COORAY ( FAMILY PRACTICE - CHESHIRE MEDICAL CENTER )
- SERENA SHOMODY ( PODIATRY - DARTMOUTH-HITCHCOCK CLINIC )
- JENNIFER BOYER ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- SUZANNE NABI-TREMBLAY ( FAMILY PRACTICE - CHESHIRE MEDICAL CENTER )
- KARL DIETRICH ( FAMILY PRACTICE - DARTMOUTH-HITCHCOCK CLINIC )