HOME HEALTH & HOSPICE CARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3 out of 5): , Patient Recommendation: 87%
7 EXECUTIVE DRIVE MERRIMACK, NH 03054
603-882-2941
Data date: Jan 17, 2024
The Most Important Data about HOME HEALTH & HOSPICE CARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HOME HEALTH & HOSPICE CARE is 3 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 82% of its customers. This is HIGHER than the national average. The percentage of patients who gave HOME HEALTH & HOSPICE CARE a rating of 9 or 10 was 87%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 37 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HOME HEALTH & HOSPICE CARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HOME HEALTH & HOSPICE CARE
Data as of Jan 17, 2024
Address:
7 EXECUTIVE DRIVE
MERRIMACK, NH 03054
Medicare Provider Number: 307017
Participating in Medicare Since: July 01, 1966
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 99%
DTC Performance for HOME HEALTH & HOSPICE CARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HOME HEALTH & HOSPICE CARE.
Home Health Care Services
HOME HEALTH & HOSPICE CARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HOME HEALTH & HOSPICE CARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 3: |
HHCAHPS Survey Summary Star Rating | 4: |
Star Rating For Health Team Gave Care In A Professional Way | 4: |
Star Rating For Health Team Communicated Well With Them | 4: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HOME HEALTH & HOSPICE CARE
HOME HEALTH & HOSPICE CARE provides home health care services in these zip codes.
03031 03032 03033 03034 03036 03038 03045 03048 03049 03051 03052 03053 03054 03055 03057 03060 03061 03062 03063 03064 03070 03076 03077 03079 03082 03086 03087 03101 03102 03103 03104 03106 03108 03109 03110 03281 05053
Performance Measures for HOME HEALTH & HOSPICE CARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 97.7% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 83.7% |
How Often Patients Got Better At Walking Or Moving Around | 81.8% |
How Often Patients Got Better At Getting In And Out Of Bed | 86.3% |
How Often Patients Got Better At Bathing | 84.5% |
How Often Patients' Breathing Improved | 87.6% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 76.8% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.4% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11.5% |
Patient Survey Responses for HOME HEALTH & HOSPICE CARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOME HEALTH & HOSPICE CARE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 89% (Nat: 88%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 89% (Nat: 86%) Higher |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 85% (Nat: 82%) Higher |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 87% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 82% (Nat: 78%) Higher |
Medical Professionals Associated with HOME HEALTH & HOSPICE CARE
These are the doctors who are affiliated with HOME HEALTH & HOSPICE CARE.
- CHRISTOPHER RICCIO ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- SARA SHIPLEY ( NURSE PRACTITIONER - ST. JOSEPH HOSPITAL OF NASHUA NH )
- ANAND PADMANABHA ( ORTHOPEDIC SURGERY - FOUNDATION MEDICAL PARTNERS INC )
- URI AHN ( ORTHOPEDIC SURGERY - NEW HAMPSHIRE NEUROSPINE INSTITUTE PA )
- IHAB ZIADA ( INTERNAL MEDICINE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- MICHAEL KAPLOE ( FAMILY PRACTICE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- NICOLA KERNAN ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- ALBERT TOM ( ORTHOPEDIC SURGERY - ST. JOSEPH HOSPITAL OF NASHUA NH )
- ANDREW WUU ( FAMILY PRACTICE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- SALVATORE VELLA ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- LEISA MAXWELL ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- BEAU VESELY ( PODIATRY - ST. JOSEPH HOSPITAL OF NASHUA NH )
- MARK POSNICK ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- VICTORIA DONASCIMENTO ( FAMILY PRACTICE - CATHOLIC MEDICAL CENTER )
- MICHAEL OLLENDIECK ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- CHADANI AYER ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- MARIA VELAZQUEZ-EVANS ( INTERNAL MEDICINE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- SADAF ASHRAF ( INTERNAL MEDICINE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- KEVIN PHO ( INTERNAL MEDICINE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- PETER BARLEY ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- DALE WATTERSON ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- STEVEN PORBUNDERWALA ( COLORECTAL SURGERY (PROCTOLOGY) - CATHOLIC MEDICAL CENTER )
- SANDHYA DASARI ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- LISA SCHEIB ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- JOHN BUCHANAN ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- ERIC COONEY ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- ANIL PRASAD ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- SEAN FROST ( ORTHOPEDIC SURGERY - MARY HITCHCOCK MEMORIAL HOSPITAL )
- JENNIFER MANN ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- JUSTIN GODIN ( NURSE PRACTITIONER - CATHOLIC MEDICAL CENTER )
- DANIELA CONNELLY ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- SHANTA MAHMUDI ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- JANET BERGER ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- ASHIMA HANDA ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- RIMA PATEL ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- JEFFREY CALEGARI ( INTERNAL MEDICINE - CATHOLIC MEDICAL CENTER )
- RAVI SATHYANARAYANAGOWDA ( FAMILY PRACTICE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- MATTHEW LIBMAN ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- ROBERT BEAUDRY ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- BENJAMIN WESTBROOK ( THORACIC SURGERY - CATHOLIC MEDICAL CENTER )
- KATHERINE CRONK ( NEUROSURGERY - FOUNDATION MEDICAL PARTNERS INC )
- DEBRA GARLIN ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- DONALD REAPE ( INTERNAL MEDICINE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- TUNG NGUYEN ( NEUROSURGERY - FOUNDATION MEDICAL PARTNERS INC )
- JACINTO CASIO ( INTERNAL MEDICINE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- SUSHAMA JAMPANI ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- DEBORAH DENNIS ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- MUHAMMAD PASHA ( FAMILY PRACTICE - ELLIOT PHYSICIANS NETWORK )
- CATHY O DONNELL ( NURSE PRACTITIONER - ST. JOSEPH HOSPITAL OF NASHUA NH )
- PAUL AUSTIN ( FAMILY PRACTICE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- DAVID CAPARRELLI ( CARDIAC SURGERY - CATHOLIC MEDICAL CENTER )
- CAROLINE TOUSSAINT ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- KALPESH PATEL ( INTERNAL MEDICINE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- PHILLIP FICHERA ( FAMILY PRACTICE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- TERESA TRANCHEMONTAG ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- VLADIMIR AVRAMOV ( INTERNAL MEDICINE - FOUNDATION MEDICAL PARTNERS INC )
- SCOTT LEBLANC ( INTERNAL MEDICINE - CATHOLIC MEDICAL CENTER )
- PATRICK NGUYEN ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- DONALD MCDONAH ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- PIERRE DIONNE ( FAMILY PRACTICE )
- RAYMOND KING ( INTERNAL MEDICINE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- CARRIE LUNDEEN-YOUNG ( FAMILY PRACTICE - FOUNDATION MEDICAL PARTNERS INC )
- GERALD SARDELLA ( CARDIAC SURGERY - CATHOLIC MEDICAL CENTER )
- MICHAEL HORGAN ( NEUROSURGERY - FOUNDATION MEDICAL PARTNERS INC )
- KARIM KHAN HERNANDEZ ( FAMILY PRACTICE - MARY HITCHCOCK MEMORIAL HOSPITAL )
- JENNIFER BOYER ( NURSE PRACTITIONER - FOUNDATION MEDICAL PARTNERS INC )
- MITCHELL COHEN ( INTERNAL MEDICINE - ST. JOSEPH HOSPITAL OF NASHUA NH )
- ANDREW SEBASTYAN ( FAMILY PRACTICE - ST. JOSEPH HOSPITAL OF NASHUA NH )