PATHWAYS HEALTHCARE: Ratings, Survey Results, and Analysis

CMS Five Star Rating (2.5 out of 5): , Patient Recommendation: 74%

 400 CROWN COLONY DRIVE SUITE 202 QUINCY, MA 02169

  617-481-9077

Data date: Jan 17, 2024

The Most Important Data about PATHWAYS HEALTHCARE

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for PATHWAYS HEALTHCARE is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 65% of its customers. This is LOWER than the national average. The percentage of patients who gave PATHWAYS HEALTHCARE a rating of 9 or 10 was 74%. This is LOWER than the national average. The agency has been participating in Medicare since 08/01/2013. The agency costs LESS than the average agency nationally. The agency serves 278 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about PATHWAYS HEALTHCARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on PATHWAYS HEALTHCARE

Data as of Jan 17, 2024

Address:

400 CROWN COLONY DRIVE SUITE 202

QUINCY, MA 02169

Click for Map

The Best Home Health Agencies around QUINCY

The Worst Home Health Agencies around QUINCY

Medicare Provider Number: 227569

Participating in Medicare Since: August 01, 2013

Ownership Type: PROPRIETARY

Cost compared to national average: 95%

DTC Performance for PATHWAYS HEALTHCARE

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Worse Than National Rate for PATHWAYS HEALTHCARE.

Home Health Care Services

PATHWAYS HEALTHCARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for PATHWAYS HEALTHCARE

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 2.5:
HHCAHPS Survey Summary Star Rating 2:
Star Rating For Health Team Gave Care In A Professional Way 2:
Star Rating For Health Team Communicated Well With Them 2:
Star Rating Team Discussed Medicines, Pain, And Home Safety 2:
Star Rating For How Patients Rated Overall Care From Agency 1:

Service Area Covered by PATHWAYS HEALTHCARE

PATHWAYS HEALTHCARE provides home health care services in these zip codes.

01420 01432 01434 01441 01450 01453 01460 01462 01463 01464 01469 01474 01504 01510 01523 01602 01701 01702 01718 01720 01721 01730 01741 01742 01746 01748 01752 01754 01757 01760 01770 01773 01776 01778 01801 01803 01810 01821 01824 01826 01827 01830 01831 01832 01833 01834 01835 01840 01841 01842 01843 01844 01845 01850 01851 01852 01854 01860 01862 01863 01864 01867 01876 01879 01880 01885 01886 01887 01890 01901 01902 01904 01905 01906 01907 01908 01910 01913 01915 01921 01922 01923 01940 01945 01949 01950 01951 01952 01960 01969 01970 01983 01985 02019 02020 02021 02025 02026 02030 02032 02035 02038 02043 02045 02047 02048 02050 02052 02053 02054 02056 02061 02062 02066 02067 02071 02072 02081 02090 02093 02108 02109 02110 02111 02112 02113 02114 02115 02116 02118 02119 02120 02121 02122 02123 02124 02125 02126 02127 02128 02129 02130 02131 02132 02134 02135 02136 02138 02139 02140 02141 02142 02143 02144 02145 02148 02149 02150 02151 02152 02153 02155 02169 02170 02171 02176 02180 02184 02186 02188 02189 02190 02191 02199 02210 02215 02269 02301 02302 02322 02324 02332 02333 02338 02339 02341 02343 02346 02347 02351 02356 02359 02360 02364 02367 02368 02370 02375 02379 02382 02420 02421 02445 02446 02451 02452 02453 02454 02458 02459 02460 02461 02462 02464 02465 02466 02467 02468 02471 02472 02474 02476 02477 02478 02481 02482 02492 02493 02494 02538 02571 02576 02703 02718 02720 02721 02723 02739 02740 02743 02746 02747 02760 02761 02762 02763 02764 02766 02767 02769 02771 02777 02780 02809 02861 02864 02895 02905 03038 03044 03051 03053 03054 03060 03062 03076 03079 03087 03104 03109 03110 03820 03824 03841 03848 03865 03870 03874

Performance Measures for PATHWAYS HEALTHCARE

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 96.9%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 68.1%
How Often Patients Got Better At Walking Or Moving Around 82%
How Often Patients Got Better At Getting In And Out Of Bed 79.7%
How Often Patients Got Better At Bathing 82.1%
How Often Patients' Breathing Improved 85%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 78.6%
How Often Home Health Patients Had To Be Admitted To The Hospital 16.8%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 10.7%

Patient Survey Responses for PATHWAYS HEALTHCARE

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PATHWAYS HEALTHCARE to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 83% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 79% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 69% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 74% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 65% (Nat: 78%)
Lower

Medical Professionals Associated with PATHWAYS HEALTHCARE

These are the doctors who are affiliated with PATHWAYS HEALTHCARE.