ACCENTCARE HOME HEALTH OF MASSACHUSETTS: Ratings, Survey Results, and Analysis

CMS Five Star Rating (4 out of 5): , Patient Recommendation: 81%

 30 PERWAL STREET WESTWOOD, MA 02090

  781-551-5600

Data date: Jan 17, 2024

The Most Important Data about ACCENTCARE HOME HEALTH OF MASSACHUSETTS

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for ACCENTCARE HOME HEALTH OF MASSACHUSETTS is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 76% of its customers. This is LOWER than the national average. The percentage of patients who gave ACCENTCARE HOME HEALTH OF MASSACHUSETTS a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 04/09/1981. The agency costs MORE than the average agency nationally. The agency serves 238 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about ACCENTCARE HOME HEALTH OF MASSACHUSETTS, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on ACCENTCARE HOME HEALTH OF MASSACHUSETTS

Data as of Jan 17, 2024

Address:

30 PERWAL STREET

WESTWOOD, MA 02090

Click for Map

The Best Home Health Agencies around WESTWOOD

The Worst Home Health Agencies around WESTWOOD

Medicare Provider Number: 227203

Participating in Medicare Since: April 09, 1981

Ownership Type: PROPRIETARY

Cost compared to national average: 104%

DTC Performance for ACCENTCARE HOME HEALTH OF MASSACHUSETTS

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for ACCENTCARE HOME HEALTH OF MASSACHUSETTS.

Home Health Care Services

ACCENTCARE HOME HEALTH OF MASSACHUSETTS offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for ACCENTCARE HOME HEALTH OF MASSACHUSETTS

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 4:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by ACCENTCARE HOME HEALTH OF MASSACHUSETTS

ACCENTCARE HOME HEALTH OF MASSACHUSETTS provides home health care services in these zip codes.

01701 01702 01721 01730 01741 01742 01746 01749 01760 01770 01773 01776 01778 01801 01803 01810 01821 01824 01826 01830 01832 01833 01834 01835 01840 01841 01843 01844 01845 01850 01851 01852 01854 01860 01862 01863 01864 01867 01876 01880 01887 01890 01906 01913 01921 01922 01940 01949 01950 01951 01952 01969 01985 02019 02021 02026 02030 02032 02035 02038 02043 02045 02048 02052 02053 02054 02056 02061 02062 02066 02067 02070 02071 02072 02081 02090 02093 02108 02109 02111 02113 02114 02115 02116 02118 02119 02120 02121 02122 02124 02125 02126 02127 02128 02129 02130 02131 02132 02134 02135 02136 02138 02139 02140 02141 02143 02144 02145 02148 02149 02151 02152 02155 02169 02170 02171 02180 02184 02185 02186 02188 02189 02190 02191 02210 02215 02301 02302 02303 02322 02324 02330 02333 02334 02337 02338 02339 02341 02343 02344 02345 02346 02347 02351 02356 02357 02359 02368 02370 02375 02379 02382 02420 02421 02445 02446 02451 02452 02453 02456 02458 02459 02460 02461 02464 02465 02466 02467 02468 02471 02472 02474 02476 02478 02481 02482 02492 02493 02494 02495 02538 02558 02571 02576 02702 02703 02714 02715 02717 02718 02719 02720 02721 02723 02724 02725 02726 02738 02739 02740 02742 02743 02744 02745 02746 02747 02748 02760 02762 02763 02764 02766 02767 02768 02769 02770 02771 02777 02779 02780 02790 02791 03038 03051 03053 03076 03079 03087 03811 03819 03826 03841 03848 03858 03859 03865 03873 03874

Performance Measures for ACCENTCARE HOME HEALTH OF MASSACHUSETTS

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 93.2%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 74.7%
How Often Patients Got Better At Walking Or Moving Around 92.5%
How Often Patients Got Better At Getting In And Out Of Bed 90.8%
How Often Patients Got Better At Bathing 91.7%
How Often Patients' Breathing Improved 91.2%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 89.1%
How Often Home Health Patients Had To Be Admitted To The Hospital 17.3%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 10%

Patient Survey Responses for ACCENTCARE HOME HEALTH OF MASSACHUSETTS

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ACCENTCARE HOME HEALTH OF MASSACHUSETTS to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 86% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 84% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 83% (Nat: 82%)
Higher
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 81% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 76% (Nat: 78%)
Lower

Medical Professionals Associated with ACCENTCARE HOME HEALTH OF MASSACHUSETTS

These are the doctors who are affiliated with ACCENTCARE HOME HEALTH OF MASSACHUSETTS.

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