PINNACLE HOME HEALTHCARE SERVICES: Ratings, Survey Results, and Analysis
CMS Five Star Rating : This agency has not been rated , Patient Recommendation: 89%
420 MAIN STREET, SUITE 14 WALPOLE, MA 02081
775-247-1221
Data date: Jan 17, 2024
The Most Important Data about PINNACLE HOME HEALTHCARE SERVICES
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
PINNACLE HOME HEALTHCARE SERVICES has yet not been rated. The agency is highly recommended by 39% of its customers. This is LOWER than the national average. The percentage of patients who gave PINNACLE HOME HEALTHCARE SERVICES a rating of 9 or 10 was 89%. This is HIGHER than the national average. The agency has been participating in Medicare since 07/07/2015. The agency serves 52 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about PINNACLE HOME HEALTHCARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on PINNACLE HOME HEALTHCARE SERVICES
Data as of Jan 17, 2024
Address:
420 MAIN STREET, SUITE 14
WALPOLE, MA 02081
Medicare Provider Number: 227615
Participating in Medicare Since: July 07, 2015
Ownership Type: PROPRIETARY
Cost compared to national average: N/A
DTC Performance for PINNACLE HOME HEALTHCARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance measures are not available for PINNACLE HOME HEALTHCARE SERVICES.
Home Health Care Services
PINNACLE HOME HEALTHCARE SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for PINNACLE HOME HEALTHCARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | -: |
HHCAHPS Survey Summary Star Rating |
Not Available |
Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
Star Rating For Health Team Communicated Well With Them |
Not Available |
Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by PINNACLE HOME HEALTHCARE SERVICES
PINNACLE HOME HEALTHCARE SERVICES provides home health care services in these zip codes.
01001 01013 01040 01089 01104 01108 01109 01119 01151 01420 01440 01453 01462 01463 01501 01507 01518 01519 01520 01522 01524 01527 01532 01534 01536 01540 01543 01545 01550 01562 01566 01570 01581 01583 01585 01602 01603 01604 01605 01606 01607 01609 01610 01611 01613 01826 01841 01851 01852 02081 02124 02742
Performance Measures for PINNACLE HOME HEALTHCARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 91.4% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 74.1% |
How Often Patients Got Better At Walking Or Moving Around | -% |
How Often Patients Got Better At Getting In And Out Of Bed | -% |
How Often Patients Got Better At Bathing | -% |
How Often Patients' Breathing Improved | -% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | -% |
How Often Home Health Patients Had To Be Admitted To The Hospital | -% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | -% |
Patient Survey Responses for PINNACLE HOME HEALTHCARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PINNACLE HOME HEALTHCARE SERVICES to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 74% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 64% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 75% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 89% (Nat: 85%) Higher |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 39% (Nat: 78%) Lower |
Medical Professionals Associated with PINNACLE HOME HEALTHCARE SERVICES
These are the doctors who are affiliated with PINNACLE HOME HEALTHCARE SERVICES.