VNA CARE NETWORK: Ratings, Survey Results, and Analysis

CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 81%

 67 MILLBROOK STREET, 500 NORTH WORCESTER, MA 01606

  800-728-1862

Data date: Jan 17, 2024

The Most Important Data about VNA CARE NETWORK

We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)

The overall 5-star Rating for VNA CARE NETWORK is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave VNA CARE NETWORK a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 07/01/1966. The agency costs LESS than the average agency nationally. The agency serves 305 ZIP codes.

To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

What is this page all about?

Below is everything shred of information that we can find about VNA CARE NETWORK, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

General Information on VNA CARE NETWORK

Data as of Jan 17, 2024

Address:

67 MILLBROOK STREET, 500 NORTH

WORCESTER, MA 01606

Click for Map

The Best Home Health Agencies around WORCESTER

The Worst Home Health Agencies around WORCESTER

Medicare Provider Number: 227098

Participating in Medicare Since: July 01, 1966

Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE

Cost compared to national average: 94%

DTC Performance for VNA CARE NETWORK

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for VNA CARE NETWORK.

Home Health Care Services

VNA CARE NETWORK offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

Ratings for VNA CARE NETWORK

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 3.5:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 3:

Service Area Covered by VNA CARE NETWORK

VNA CARE NETWORK provides home health care services in these zip codes.

01005 01031 01037 01068 01074 01082 01083 01092 01094 01240 01331 01366 01420 01430 01431 01432 01434 01436 01440 01441 01450 01451 01452 01453 01460 01462 01463 01464 01467 01468 01469 01472 01473 01474 01475 01501 01503 01504 01505 01506 01507 01508 01510 01515 01516 01518 01519 01520 01522 01523 01524 01525 01526 01527 01529 01531 01532 01534 01535 01536 01537 01538 01540 01541 01542 01543 01545 01546 01550 01560 01561 01562 01564 01566 01568 01569 01570 01571 01581 01583 01585 01588 01590 01601 01602 01603 01604 01605 01606 01607 01608 01609 01610 01611 01612 01615 01701 01702 01704 01718 01719 01720 01721 01730 01731 01740 01741 01742 01745 01746 01747 01748 01749 01752 01754 01756 01757 01760 01770 01772 01773 01775 01776 01778 01801 01803 01810 01821 01822 01824 01826 01827 01830 01832 01833 01834 01835 01840 01841 01843 01844 01845 01850 01851 01852 01854 01860 01862 01863 01864 01867 01876 01879 01880 01885 01886 01887 01890 01901 01902 01904 01905 01906 01907 01908 01913 01915 01921 01922 01923 01929 01930 01931 01936 01937 01938 01940 01944 01945 01949 01950 01951 01952 01960 01961 01965 01966 01969 01970 01982 01983 01984 01985 02018 02019 02020 02021 02025 02026 02030 02032 02035 02038 02041 02043 02045 02047 02048 02050 02052 02053 02054 02056 02061 02062 02066 02067 02071 02072 02081 02090 02093 02114 02116 02118 02119 02121 02122 02124 02126 02132 02135 02140 02143 02144 02151 02155 02169 02170 02171 02176 02180 02184 02185 02188 02189 02190 02191 02301 02302 02322 02327 02330 02332 02338 02339 02341 02343 02345 02351 02356 02359 02360 02362 02364 02367 02368 02370 02375 02381 02382 02420 02421 02445 02446 02451 02452 02453 02454 02456 02458 02459 02460 02461 02462 02464 02465 02466 02467 02468 02471 02472 02474 02476 02478 02481 02482 02492 02493 02494 02645 02703 02760 02762 02763

Performance Measures for VNA CARE NETWORK

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 97.6%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 77.3%
How Often Patients Got Better At Walking Or Moving Around 84.5%
How Often Patients Got Better At Getting In And Out Of Bed 86.3%
How Often Patients Got Better At Bathing 85.3%
How Often Patients' Breathing Improved 91.7%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 80.8%
How Often Home Health Patients Had To Be Admitted To The Hospital 15.1%
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted 10.1%

Patient Survey Responses for VNA CARE NETWORK

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VNA CARE NETWORK to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 88% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 86% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 79% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 81% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 79% (Nat: 78%)
Higher

Medical Professionals Associated with VNA CARE NETWORK

These are the doctors who are affiliated with VNA CARE NETWORK.

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