AVEANNA HEALTHCARE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (3.5 out of 5): , Patient Recommendation: 82%
67 MILLBROOK STREET, SUITE 405 WORCESTER, MA 01606
508-628-0850
Data date: Jan 17, 2024
The Most Important Data about AVEANNA HEALTHCARE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for AVEANNA HEALTHCARE is 3.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 72% of its customers. This is LOWER than the national average. The percentage of patients who gave AVEANNA HEALTHCARE a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 10/17/1994. The agency costs MORE than the average agency nationally. The agency serves 256 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about AVEANNA HEALTHCARE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on AVEANNA HEALTHCARE
Data as of Jan 17, 2024
Address:
67 MILLBROOK STREET, SUITE 405
WORCESTER, MA 01606
Medicare Provider Number: 227407
Participating in Medicare Since: October 17, 1994
Ownership Type: PROPRIETARY
Cost compared to national average: 109%
DTC Performance for AVEANNA HEALTHCARE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Same As National Rate for AVEANNA HEALTHCARE.
Home Health Care Services
AVEANNA HEALTHCARE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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Ratings for AVEANNA HEALTHCARE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 3.5: |
| HHCAHPS Survey Summary Star Rating | 3: |
| Star Rating For Health Team Gave Care In A Professional Way | 3: |
| Star Rating For Health Team Communicated Well With Them | 2: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 4: |
| Star Rating For How Patients Rated Overall Care From Agency | 2: |
Service Area Covered by AVEANNA HEALTHCARE
AVEANNA HEALTHCARE provides home health care services in these zip codes.
01001 01002 01005 01007 01010 01013 01014 01020 01022 01027 01028 01030 01031 01036 01037 01040 01041 01056 01057 01060 01062 01068 01069 01073 01075 01077 01082 01083 01085 01086 01089 01092 01094 01095 01101 01103 01104 01105 01106 01107 01108 01109 01118 01119 01128 01129 01139 01151 01199 01331 01368 01420 01430 01432 01436 01440 01441 01452 01453 01462 01463 01464 01468 01469 01473 01474 01475 01501 01504 01505 01506 01507 01508 01510 01515 01516 01518 01519 01520 01521 01522 01523 01524 01526 01527 01529 01531 01532 01534 01535 01536 01537 01538 01540 01541 01542 01543 01545 01550 01560 01562 01564 01566 01568 01569 01570 01571 01581 01583 01585 01588 01590 01601 01602 01603 01604 01605 01606 01607 01608 01609 01610 01611 01612 01701 01702 01720 01721 01740 01745 01746 01747 01748 01749 01752 01756 01757 01760 01772 01775 01776 01778 02019 02021 02025 02032 02035 02038 02048 02052 02053 02054 02056 02062 02067 02072 02081 02093 02109 02110 02111 02113 02114 02115 02116 02118 02119 02120 02121 02122 02124 02125 02126 02127 02128 02129 02130 02131 02132 02134 02135 02136 02138 02139 02140 02143 02149 02150 02151 02153 02155 02169 02184 02186 02188 02190 02215 02301 02302 02322 02324 02330 02332 02333 02334 02338 02343 02344 02345 02346 02347 02351 02357 02359 02360 02368 02375 02379 02445 02446 02451 02454 02456 02457 02460 02461 02462 02472 02481 02492 02494 02571 02703 02717 02718 02719 02720 02721 02723 02724 02740 02744 02745 02746 02747 02760 02762 02763 02764 02766 02767 02769 02771 02779 02780 02790
Performance Measures for AVEANNA HEALTHCARE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 95.5% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 67.1% |
| How Often Patients Got Better At Walking Or Moving Around | 89.8% |
| How Often Patients Got Better At Getting In And Out Of Bed | 95.4% |
| How Often Patients Got Better At Bathing | 92.3% |
| How Often Patients' Breathing Improved | 81.9% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 83.1% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 14.9% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.2% |
Patient Survey Responses for AVEANNA HEALTHCARE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AVEANNA HEALTHCARE to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 86% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 83% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 86% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 82% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 72% (Nat: 78%) Lower |
Medical Professionals Associated with AVEANNA HEALTHCARE
These are the doctors who are affiliated with AVEANNA HEALTHCARE.
- CHRISTOPHER VINTON ( ORTHOPEDIC SURGERY - WORCESTER COUNTY ORTHOPEDICS )
- VINAY KUMAR ( INTERNAL MEDICINE - CHARLES RIVER MEDICAL ASSOCIATES, PC )
- DEBORAH FORD ( INTERNAL MEDICINE - UMASS MEMORIAL MEDICAL GROUP INC )
- SEAN ROCKETT ( ORTHOPEDIC SURGERY - ORTHOPEDICS NEW ENGLAND INC )
