BEST OPTION HEALTHCARE PUERTO RICO: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 81%
359 DE DIEGO AVENUE SUITE 201 SAN JUAN, PR 00909
787-723-6868
Data date: Jan 17, 2024
The Most Important Data about BEST OPTION HEALTHCARE PUERTO RICO
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for BEST OPTION HEALTHCARE PUERTO RICO is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 75% of its customers. This is LOWER than the national average. The percentage of patients who gave BEST OPTION HEALTHCARE PUERTO RICO a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 11/29/2017. The agency costs LESS than the average agency nationally. The agency serves 166 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about BEST OPTION HEALTHCARE PUERTO RICO, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on BEST OPTION HEALTHCARE PUERTO RICO
Data as of Jan 17, 2024
Address:
359 DE DIEGO AVENUE SUITE 201
SAN JUAN, PR 00909
Medicare Provider Number: 407051
Participating in Medicare Since: November 29, 2017
Ownership Type: PROPRIETARY
Cost compared to national average: 74%
DTC Performance for BEST OPTION HEALTHCARE PUERTO RICO
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for BEST OPTION HEALTHCARE PUERTO RICO.
Home Health Care Services
BEST OPTION HEALTHCARE PUERTO RICO offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for BEST OPTION HEALTHCARE PUERTO RICO
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 2: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 2: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by BEST OPTION HEALTHCARE PUERTO RICO
BEST OPTION HEALTHCARE PUERTO RICO provides home health care services in these zip codes.
00601 00602 00603 00604 00605 00606 00610 00611 00612 00613 00614 00616 00617 00622 00623 00624 00627 00636 00637 00638 00641 00646 00647 00650 00652 00653 00656 00659 00660 00662 00664 00667 00669 00670 00674 00676 00677 00678 00680 00681 00682 00683 00685 00687 00688 00690 00692 00693 00694 00698 00703 00704 00705 00707 00714 00715 00716 00717 00718 00719 00720 00721 00723 00725 00726 00727 00728 00729 00730 00731 00732 00733 00735 00736 00737 00738 00739 00740 00741 00744 00745 00751 00754 00757 00765 00766 00767 00769 00771 00772 00773 00775 00777 00778 00780 00782 00783 00784 00785 00791 00792 00794 00795 00901 00902 00906 00907 00908 00909 00910 00911 00912 00913 00914 00915 00916 00917 00918 00919 00920 00921 00922 00923 00924 00925 00926 00927 00928 00929 00930 00931 00936 00937 00940 00949 00950 00951 00952 00953 00954 00956 00957 00958 00959 00960 00961 00962 00963 00965 00966 00968 00969 00970 00971 00976 00977 00978 00979 00981 00982 00983 00984 00985 00986 00987 00988
Performance Measures for BEST OPTION HEALTHCARE PUERTO RICO
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 100% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 15.4% |
How Often Patients Got Better At Walking Or Moving Around | 100% |
How Often Patients Got Better At Getting In And Out Of Bed | 100% |
How Often Patients Got Better At Bathing | 100% |
How Often Patients' Breathing Improved | 100% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 100% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 15.5% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 11% |
Patient Survey Responses for BEST OPTION HEALTHCARE PUERTO RICO
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BEST OPTION HEALTHCARE PUERTO RICO to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 87% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 82% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 69% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 81% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 75% (Nat: 78%) Lower |
Medical Professionals Associated with BEST OPTION HEALTHCARE PUERTO RICO
These are the doctors who are affiliated with BEST OPTION HEALTHCARE PUERTO RICO.
- IVELISSE SAMBOLIN JESSURUN ( PHYSICAL MEDICINE AND REHABILITATION )
- MIGUEL CARDONA CANCIO ( PHYSICAL MEDICINE AND REHABILITATION - CENTRO DE REHABILITACION Y ELECTRODIAGNOSTICO DE HATO REY, LLC )
- LOURDES MARRERO DIAZ ( GENERAL PRACTICE - HOSPITAL ESPANOL AUXILIO MUTUO DE PUERTO RICO, INC. )
- ROSABEL QUINONEZ PINA ( GENERAL PRACTICE )
- MARTIN LUGO FAGUNDO ( INTERNAL MEDICINE )
- RAFAEL SANZ ( PHYSICAL MEDICINE AND REHABILITATION )
- ZULEYKA MENDEZ ( GENERAL PRACTICE - COSTA SALUD COMMUNITY HEALTH CENTERS INC )
- JAN RODRIGUEZ FERRER ( INTERNAL MEDICINE )
- MARYSOL VICENTE ( GENERAL PRACTICE - SALUD INTEGRAL EN LA MONTANA INC )
- JOSE CARLO IZQUIERDO ( NEUROLOGY )
- KARINELL MONTALVO ( GENERAL PRACTICE )
- FRANCISCO PLA MENDEZ ( GENERAL PRACTICE )
- ANSTRONG FIGUEROA ( INTERNAL MEDICINE )
- EDWARDO RAMOS CORTES ( PHYSICAL MEDICINE AND REHABILITATION )
- EDWIN FIGUEROA DELGADO ( GENERAL PRACTICE )