Deficiency Records for Virginia Highlands Care and Rehab LLC

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Updated as of March 01, 2024

A list of the most recent deficiencies for Virginia Highlands Care and Rehab LLC. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-11-07 2023-12-01 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2023-11-07 2023-11-23 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-10-25 2023-11-23 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2023-10-25 2023-11-23 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-10-25 2023-11-23 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-10-25 2023-11-23 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-01-18 2023-02-10 Y
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-01-18 2023-02-10 Y
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Health 2023-01-18 2023-02-10 Y
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2022-11-10 2022-12-08 N
Plan the resident's discharge to meet the resident's goals and needs. Health 2022-11-10 2022-12-08 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2022-11-10 2022-12-08 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-11-10 2022-12-08 N
Provide enough food/fluids to maintain a resident's health. Health 2022-11-10 2022-12-08 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-11-10 2022-12-08 N
Ensure medication error rates are not 5 percent or greater. Health 2022-11-10 2022-12-08 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2022-11-10 2022-12-08 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2022-11-10 2022-12-08 N
Provide and implement an infection prevention and control program. Health 2022-11-10 2022-12-08 N
Keep all essential equipment working safely. Health 2022-11-10 2022-12-08 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-11-14 2022-12-08 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2022-11-14 2022-12-08 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2022-11-14 2022-12-08 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-07-20 2022-08-19 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-07-20 2022-08-19 Y
Respond appropriately to all alleged violations. Health 2022-07-20 2022-08-19 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-07-20 2022-08-19 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2022-07-20 2022-08-19 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-07-20 2022-08-19 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-07-20 2022-08-19 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-07-20 2022-08-19 Y
Report COVID19 data to residents and families. Health 2022-07-20 2022-08-19 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-05-04 2022-08-19 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-05-04 2022-08-19 Y
Allow resident to participate in the development and implementation of his or her person-centered plan of care. Health 2022-05-04 2022-07-20 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2022-05-04 2022-07-20 Y
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2022-05-04 2022-07-20 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2022-05-04 2022-07-20 Y
Provide enough food/fluids to maintain a resident's health. Health 2022-05-04 2022-07-20 Y
Assist a resident in gaining access to vision and hearing services. Health 2022-01-10 2022-02-09 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2022-01-10 2022-02-09 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-01-10 2022-02-09 Y
Provide enough food/fluids to maintain a resident's health. Health 2022-01-10 2022-02-09 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2022-01-10 2022-02-09 Y
Provide and implement an infection prevention and control program. Health 2022-01-10 2022-02-09 Y
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2022-01-10 2022-02-09 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-09-08 2021-10-07 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-09-08 2021-10-07 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-09-08 2021-10-07 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2021-09-08 2021-10-07 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-09-08 2021-10-07 N
Provide and implement an infection prevention and control program. Health 2021-09-08 2021-10-07 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-09-08 2021-10-07 Y
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Health 2021-09-08 2021-10-07 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-09-08 2021-10-07 Y
Provide enough food/fluids to maintain a resident's health. Health 2021-09-08 2021-10-07 Y
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2021-09-08 2021-10-07 Y
Ensure that residents are free from significant medication errors. Health 2021-09-08 2021-10-07 Y
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2021-08-17 2021-10-07 N
Provide family notifications of emergency plan. Fire Safety 2021-08-17 2021-10-07 N
Conduct testing and exercise requirements. Fire Safety 2021-08-17 2021-10-07 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2021-08-17 2021-10-07 N
Have exits that are accessible at all times. Fire Safety 2021-08-17 2021-10-07 N
Provide properly protected cooking facilities. Fire Safety 2021-08-17 2021-10-07 N
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2021-08-17 2021-10-07 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2021-08-17 2021-10-07 N
Follow proper procedures when the fire alarm was out of service for more than 4 hours. Fire Safety 2021-08-17 2021-10-07 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2021-08-17 2021-10-07 N
Install corridor and hallway doors that block smoke. Fire Safety 2021-08-17 2021-10-07 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2021-08-17 2021-10-07 N
Have elevators that firefighters can control in the event of a fire. Fire Safety 2021-08-17 2021-10-07 N
Provide a written emergency evacuation plan. Fire Safety 2021-08-17 2021-10-07 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2021-08-17 2021-10-07 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-08-17 2021-10-07 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-05-03 2021-05-21 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-09-11 2019-10-11 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2019-09-11 2019-10-11 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-09-11 2019-10-11 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2019-09-11 2019-10-11 N
Conduct testing and exercise requirements. Fire Safety 2019-09-11 2019-10-11 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2019-09-11 2019-10-11 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2019-09-11 2019-10-11 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2024-01-24 Not Fixed Y