Deficiency Records for Shangri-La Rehab and Living Center

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Updated as of April 01, 2024

A list of the most recent deficiencies for Shangri-La Rehab and Living Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-08-24 2023-09-20 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-08-24 2023-09-20 Y
Address subsistence needs for staff and patients. Fire Safety 2023-08-24 2023-09-20 Y
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2023-07-21 2023-09-01 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-07-21 2023-09-01 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-07-21 2023-09-01 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2023-07-21 2023-09-01 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2023-07-21 2023-09-01 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-07-21 2023-09-01 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-07-21 2023-09-01 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2023-07-21 2023-09-01 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-07-21 2023-09-01 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2023-07-21 2023-09-01 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-07-21 2023-09-01 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2023-07-21 2023-09-01 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-07-21 2023-09-01 N
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Health 2023-07-21 2023-09-01 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2023-07-21 2023-09-01 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-07-21 2023-09-01 N
Provide and implement an infection prevention and control program. Health 2023-07-21 2023-09-01 N
Implement a program that monitors antibiotic use. Health 2023-07-21 2023-09-01 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2023-07-21 2023-09-01 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2023-07-21 2023-09-01 N
Have enough outside ventilation via a window or mechanical ventilation, or both. Health 2023-07-21 2023-09-01 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2023-07-21 2023-09-01 N
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Health 2023-07-21 2023-09-01 N
Address subsistence needs for staff and patients. Fire Safety 2023-07-21 2023-09-01 N
Establish policies and procedures including evacuation. Fire Safety 2023-07-21 2023-09-01 N
Create arrangements with other facilities to receive patients. Fire Safety 2023-07-21 2023-09-01 N
List the names and contact information of those in the facility. Fire Safety 2023-07-21 2023-09-01 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-07-21 2023-09-01 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2023-07-21 2023-09-01 N
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Fire Safety 2023-07-21 2023-09-01 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-07-21 2023-09-01 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-07-21 2023-09-01 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2023-07-21 2023-09-01 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-07-21 2023-09-01 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2023-03-28 2023-04-25 Y
Protect each resident from the wrongful use of the resident's belongings or money. Health 2023-03-28 2023-03-28 Y
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2022-04-07 2022-05-11 N
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Health 2022-04-07 2022-05-11 N
Assure the security of all personal funds of residents deposited with the facility. Health 2022-04-07 2022-05-11 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2022-04-07 2022-05-11 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2022-04-07 2022-05-11 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-04-07 2022-05-11 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2022-04-07 2022-05-11 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2022-04-07 2022-05-11 N
Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. Health 2022-04-07 2022-05-11 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2022-04-07 2022-05-11 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-04-07 2022-05-11 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-04-07 2022-05-11 N
Assist a resident in gaining access to vision and hearing services. Health 2022-04-07 2022-05-11 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-04-07 2022-05-11 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2022-04-07 2022-05-11 N
Post nurse staffing information every day. Health 2022-04-07 2022-05-11 N
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2022-04-07 2022-05-11 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2022-04-07 2022-05-11 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-04-07 2022-05-11 N
Have a policy regarding use and storage of foods brought to residents by family and other visitors. Health 2022-04-07 2022-05-11 N
Dispose of garbage and refuse properly. Health 2022-04-07 2022-05-11 N
Provide and implement an infection prevention and control program. Health 2022-04-07 2022-05-11 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2022-04-07 2022-05-11 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-04-07 2022-05-11 N
Address subsistence needs for staff and patients. Fire Safety 2022-04-07 2022-05-11 N
Establish policies and procedures including evacuation. Fire Safety 2022-04-07 2022-05-11 N
Create arrangements with other facilities to receive patients. Fire Safety 2022-04-07 2022-05-11 N
Implement emergency and standby power systems. Fire Safety 2022-04-07 2022-05-11 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2022-04-07 2022-05-11 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2022-04-07 2022-05-11 N
Meet other general requirements that are deficient. Fire Safety 2022-04-07 2022-05-11 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2022-04-07 2022-05-11 N
Provide properly protected cooking facilities. Fire Safety 2022-04-07 2022-05-11 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-04-07 2022-05-11 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2022-04-07 2022-05-11 N
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Fire Safety 2022-04-07 2022-05-11 N
Install corridor and hallway doors that block smoke. Fire Safety 2022-04-07 2022-05-11 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2022-04-07 2022-05-11 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2022-04-07 2022-05-11 N
Meet other general requirements that are deficient. Fire Safety 2022-04-07 2022-05-11 N
Have simulated fire drills held at unexpected times. Fire Safety 2022-04-07 2022-05-11 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2022-04-07 2022-05-11 N
Meet requirements for the use of electrical equipment. Fire Safety 2022-04-07 2022-05-11 N
Have proper medical gas storage and administration areas. Fire Safety 2022-04-07 2022-05-11 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-12-16 2022-01-20 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-07-20 2021-08-02 Y
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Health 2021-07-20 2021-08-02 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-08-19 2019-09-30 N
Ensure residents have reasonable access to and privacy in their use of communication methods. Health 2019-08-19 2019-09-30 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2019-08-19 2019-09-30 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-08-19 2019-09-30 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-08-19 2019-09-30 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2019-08-19 2019-09-30 N
Provide and implement an infection prevention and control program. Health 2019-08-19 2019-09-30 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2019-08-19 2019-09-30 N
Provide properly protected cooking facilities. Fire Safety 2019-08-19 2019-09-30 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2019-08-19 2019-09-30 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-08-19 2019-09-30 N
Have simulated fire drills held at unexpected times. Fire Safety 2019-08-19 2019-09-30 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2019-08-19 2019-09-30 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2019-08-19 2019-09-30 N
Meet requirements for the use of electrical equipment. Fire Safety 2019-08-19 2019-09-30 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-08-19 2019-09-30 N
Have proper medical gas storage and administration areas. Fire Safety 2019-08-19 2019-09-30 N