Deficiency Records for Windsor Monterey Care Center

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Updated as of April 01, 2024

A list of the most recent deficiencies for Windsor Monterey Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2023-06-30 2023-07-27 N
Reasonably accommodate the needs and preferences of each resident. Health 2023-06-30 2023-07-27 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-06-30 2023-07-27 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2023-06-30 2023-07-27 N
Assist a resident in gaining access to vision and hearing services. Health 2023-06-30 2023-07-27 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2023-06-30 2023-07-27 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2023-06-30 2023-07-27 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-06-30 2023-07-27 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2023-06-30 2023-07-27 N
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2023-06-30 2023-07-27 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-06-30 2023-07-27 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2023-06-30 2023-07-27 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-06-30 2023-07-27 N
Ensure medication error rates are not 5 percent or greater. Health 2023-06-30 2023-07-27 N
Ensure that residents are free from significant medication errors. Health 2023-06-30 2023-07-27 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-06-30 2023-07-27 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-06-30 2023-07-27 N
Keep all essential equipment working safely. Health 2023-06-30 2023-07-27 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2023-06-30 2023-07-27 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-06-30 2023-07-27 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-06-30 2023-07-27 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-07-06 2023-07-24 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2023-07-06 2023-07-24 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-07-06 2023-07-24 N
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Fire Safety 2023-07-06 2023-07-24 N
Meet other general requirements that are deficient. Fire Safety 2023-07-06 2023-07-24 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2023-07-06 2023-07-24 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-07-06 2023-07-24 N
Meet requirements for the use of electrical equipment. Fire Safety 2023-07-06 2023-07-24 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-07-06 2023-07-24 N
Have proper medical gas storage and administration areas. Fire Safety 2023-07-06 2023-07-24 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-06-19 2023-07-15 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-06-19 2023-07-15 Y
Respond appropriately to all alleged violations. Health 2023-06-22 2023-07-14 Y
Respond appropriately to all alleged violations. Health 2023-05-15 2023-06-02 Y
Provide and implement an infection prevention and control program. Health 2022-12-30 2023-01-31 Y
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2022-12-27 2023-01-20 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2022-12-20 2022-12-26 Y
Plan the resident's discharge to meet the resident's goals and needs. Health 2022-07-27 2022-08-17 Y
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-10-01 2021-10-13 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-07-14 2021-07-23 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-04-15 2021-05-04 Y
Provide properly protected cooking facilities. Fire Safety 2019-07-11 2019-09-24 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-07-11 2019-09-24 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2019-07-11 2019-09-24 N
Install corridor and hallway doors that block smoke. Fire Safety 2019-07-11 2019-09-24 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2019-07-11 2019-09-24 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2019-07-11 2019-09-24 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-07-11 2019-09-24 N
Reasonably accommodate the needs and preferences of each resident. Health 2019-05-03 2019-06-07 N
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2019-05-03 2019-06-07 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-05-03 2019-06-07 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2019-05-03 2019-06-07 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-05-03 2019-06-07 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2019-05-03 2019-06-07 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-05-03 2019-06-07 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2019-05-03 2019-06-07 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-05-03 2019-06-07 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-05-03 2019-06-07 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2019-05-03 2019-06-07 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2018-05-08 2018-05-29 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-05-08 2018-05-29 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2018-05-08 2018-05-29 N
Have simulated fire drills held at unexpected times. Fire Safety 2018-05-08 2018-05-29 N
Ensure proper usage of power strips and extension cords. Fire Safety 2018-05-08 2018-05-29 N
Reasonably accommodate the needs and preferences of each resident. Health 2018-03-30 2018-04-20 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2018-03-30 2018-04-20 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-03-30 2018-04-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2018-03-30 2018-04-20 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2018-03-30 2018-04-20 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-03-30 2018-04-20 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2018-03-30 2018-04-20 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2018-03-30 2018-04-20 N
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2018-03-30 2018-04-20 N