About Accel at Willow Bend
Accel At Willow Bend, located in PLANO, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Accel at Willow Bend
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.53 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the STONEGATE SENIOR LIVING network. This chain operates 24 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Accel at Willow Bend provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 96 | Aug 21, 2025 |
| Weighted Average | 128 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 18.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 11.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 14 complaints
- 2025: 13 complaints
- 2026: 3 complaints
- Total: 33 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 05, 2026 | Provide and implement an infection prevention and control program. |
| Jan 15, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 15, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Aug 29, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 29, 2025 | Provide and implement an infection prevention and control program. |
| Aug 29, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 29, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 29, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Aug 29, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Aug 29, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Aug 29, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Aug 29, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 29, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Aug 29, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Aug 29, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Apr 18, 2025 | Provide and implement an infection prevention and control program. |
| Sep 05, 2024 | Provide and implement an infection prevention and control program. |
| Sep 05, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 05, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 05, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Sep 05, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 05, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Sep 05, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 05, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Feb 12, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 12, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 12, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 12, 2024 | Provide and implement an infection prevention and control program. |
| Jan 22, 2024 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. |
| Jan 09, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 21, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 20, 2023 | Keep residents' personal and medical records private and confidential. |
| May 24, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
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Owner & Operator Information
Business Entity
SOUTH LIMESTONE HOSPITAL DISTRICT
Ownership Structure
- SOUTH LIMESTONE HOSPITAL DISTRICT Direct: 100%
Management & Direction
- SCOTT CAMPBELL INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JAMES CHANCE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JAMES FISHER INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- THOMAS LANGDON INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- LIFETIME WELLNESS LTD. ADP OF THE SNF
- MARTUS FINANCIAL SERVICES INC. ADP OF THE SNF
- WILLIAM MCGEHEE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- PF PLANO SNF OPS LLC ADP OF THE SNF
- PF PLANO SNF OPS LLC OPERATIONAL/MANAGERIAL CONTROL
- PHARMERICA DRUG SYSTEMS LLC ADP OF THE SNF
- FRANCHOT PRATT ADP OF THE SNF
- FRANCHOT PRATT OPERATIONAL/MANAGERIAL CONTROL
- PRESERVATION FREEHOLD COMPANY ADP OF THE SNF
- LARRY PRICE CORPORATE OFFICER
- REHAB PRO LP ADP OF THE SNF
- SANCTUARY LTC LLC ADP OF THE SNF
- ZAIN SHARIF ADP OF THE SNF
- STONEGATE SENIOR LIVING LP OPERATIONAL/MANAGERIAL CONTROL
- STONEGATE SENIOR LIVING LP ADP OF THE SNF
- JOHN TAYLOR INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| North Park Health and Rehabilitation Center | N/A | 3 |
| The Legacy Midtown Park | N/A | 5 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| Highland Meadows | N/A | 5 |
| Princeton Medical Lodge | N/A | 4 |
| C C Young Memorial Home | N/A | 5 |
| La Dora Nursing and Rehabilitation Center | N/A | 5 |
| Hurst Plaza Nursing and Rehab | N/A | 4 |
| Parkwood Village | N/A | 5 |
| Ventana By Buckner | N/A | 5 |
Related Analysis
Best Nursing Homes in PLANO, TX
Compare Accel at Willow Bend to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Accel at Willow Bend directly at 2145014672. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.