About Continuing Care at Highland Springs
Continuing Care At Highland Springs, located in DALLAS, TX, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Continuing Care at Highland Springs
- More Nursing Time: Staff spends 4.21 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.21 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ERICKSON SENIOR LIVING network. This chain operates 17 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Continuing Care at Highland Springs provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 166 | Sep 11, 2025 |
| Weighted Average | 144 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 61.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 34.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 10.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 14.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2026: 2 complaints
- Total: 4 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 22, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 22, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Dec 11, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 11, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Nearby Hospitals
MEDICAL CITY ARLINGTON
ARLINGTON, TX
BAYLOR SCOTT AND WHITE MEDICAL CENTER SUNNYVALE
SUNNYVALE, TX
CARROLLTON REGIONAL MEDICAL CENTER
CARROLLTON, TX
WHITE ROCK MEDICAL CENTER
DALLAS, TX
METHODIST DALLAS MEDICAL CENTER
DALLAS, TX
MEDICAL CITY LEWISVILLE
LEWISVILLE, TX
MEDICAL CENTER OF MCKINNEY
MCKINNEY, TX
PARKLAND HEALTH & HOSPITAL SYSTEM
DALLAS, TX
METHODIST CHARLTON MEDICAL CENTER
DALLAS, TX
DALLAS REGIONAL MEDICAL CENTER
MESQUITE, TX
MEDICAL CITY PLANO
PLANO, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER - FRISCO
FRISCO, TX
DALLAS MEDICAL CENTER
DALLAS, TX
MEDICAL CITY DALLAS HOSPITAL
DALLAS, TX
BAYLOR UNIVERSITY MEDICAL CENTER
DALLAS, TX
TEXAS HEALTH PRESBYTERIAN HOSPITAL DALLAS
DALLAS, TX
TEXAS HEALTH ARLINGTON MEMORIAL HOSPITAL
ARLINGTON, TX
METHODIST RICHARDSON MEDICAL CENTER
RICHARDSON, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER GRAPEVINE
GRAPEVINE, TX
Owner & Operator Information
Business Entity
HIGHLAND SPRINGS, INC.
Ownership Structure
- NATIONAL SENIOR COMMUNITIES INC Direct: 100%
Management & Direction
- HEATHER ANCHETA OPERATIONAL/MANAGERIAL CONTROL
- HEATHER ANCHETA ADP OF THE SNF
- MICHAEL BISON INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- IAN BROWN CORPORATE DIRECTOR
- PATRICIA BROWN CORPORATE DIRECTOR
- RICHARD BUTLER OPERATIONAL/MANAGERIAL CONTROL
- KATHERINE CLUPPER CORPORATE DIRECTOR
- MARY COLINS CORPORATE DIRECTOR
- MARY COLINS CORPORATE OFFICER
- MARK EMBLEY ADP OF THE SNF
- MARK EMBLEY CORPORATE OFFICER
- MARK EMBLEY OPERATIONAL/MANAGERIAL CONTROL
- ERICKSON SENIOR LIVING LLC OPERATIONAL/MANAGERIAL CONTROL
- ERICKSON SENIOR LIVING LLC ADP OF THE SNF
- EILEEN ERSTAD CORPORATE DIRECTOR
- EILEEN ERSTAD CORPORATE OFFICER
- NEAL GANTERT OPERATIONAL/MANAGERIAL CONTROL
- NEAL GANTERT CORPORATE OFFICER
- NEAL GANTERT ADP OF THE SNF
- JOHN HALL OPERATIONAL/MANAGERIAL CONTROL
- JOHN HALL ADP OF THE SNF
- JOHN HALL CORPORATE OFFICER
- ZINA JACQUE CORPORATE DIRECTOR
- MONTY LEONARD CORPORATE DIRECTOR
- MARY MOSCATO CORPORATE DIRECTOR
- NATIONAL SENIOR COMMUNITIES INC OPERATIONAL/MANAGERIAL CONTROL
- OAK INVESTMENT TRUST ADP OF THE SNF
- OAK INVESTMENT TRUST II ADP OF THE SNF
- PAMELA PAULK CORPORATE OFFICER
- PAMELA PAULK CORPORATE DIRECTOR
- WILLIAM POMERANZ CORPORATE DIRECTOR
- STEPHANIE REEL CORPORATE DIRECTOR
- FRED RIDLEY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- MICHAEL ROSKIEWICZ CORPORATE DIRECTOR
- SCOTT SAWICKI CORPORATE OFFICER
- RUSSEL SHARP CORPORATE DIRECTOR
- RANDALL SONES INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- PAMELA STINER OPERATIONAL/MANAGERIAL CONTROL
- PAMELA STINER ADP OF THE SNF
- PAMELA STINER CORPORATE OFFICER
- JILL STUDLEY OPERATIONAL/MANAGERIAL CONTROL
- JILL STUDLEY ADP OF THE SNF
- CHRISTIAN SWEETSER ADP OF THE SNF
- CHRISTIAN SWEETSER OPERATIONAL/MANAGERIAL CONTROL
- DANIEL TYLER CORPORATE OFFICER
- DANIEL WALLICK CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| North Park Health and Rehabilitation Center | N/A | 3 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| The Legacy Midtown Park | N/A | 5 |
| Highland Meadows | N/A | 5 |
| Farmersville Health and Rehabilitation | N/A | 4 |
| Princeton Medical Lodge | N/A | 4 |
| C C Young Memorial Home | N/A | 5 |
| La Dora Nursing and Rehabilitation Center | N/A | 5 |
| Lexington Medical Lodge | N/A | 4 |
| Hurst Plaza Nursing and Rehab | N/A | 4 |
Related Analysis
Best Nursing Homes in DALLAS, TX
Compare Continuing Care at Highland Springs to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Continuing Care at Highland Springs directly at 9726563500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.