About Town East Rehabilitation and Healthcare Center
Town East Rehabilitation And Healthcare Center, located in Mesquite, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Town East Rehabilitation and Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.26 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the DALLAS COUNTY HOSPITAL DISTRICT network. This chain operates 5 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Town East Rehabilitation and Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 238 | Sep 05, 2025 |
| Weighted Average | 195 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 90.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 25.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 7 complaints
- 2025: 8 complaints
- 2026: 1 complaint
- Total: 17 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 07, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 07, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 03, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Dec 03, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 30, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jan 30, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 30, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 25, 2024 | Provide and implement an infection prevention and control program. |
| Jul 30, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 20, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| Jul 20, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jul 19, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 15, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 03, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 14, 2023 | Provide and implement an infection prevention and control program. |
| Jun 21, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
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MEDICAL CENTER OF MCKINNEY
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METHODIST DALLAS MEDICAL CENTER
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METHODIST CHARLTON MEDICAL CENTER
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PARKLAND HEALTH & HOSPITAL SYSTEM
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MEDICAL CITY DALLAS HOSPITAL
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MEDICAL CITY PLANO
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MEDICAL CITY LEWISVILLE
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BAYLOR SCOTT & WHITE MEDICAL CENTER - FRISCO
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DALLAS MEDICAL CENTER
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BAYLOR UNIVERSITY MEDICAL CENTER
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TEXAS HEALTH PRESBYTERIAN HOSPITAL PLANO
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TEXAS HEALTH PRESBYTERIAN HOSPITAL DALLAS
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Owner & Operator Information
Business Entity
DALLAS COUNTY HOSPITAL DISTRICT
Ownership Structure
- DALLAS COUNTY HOSPITAL DISTRICT Direct: 100%
Management & Direction
- SHANNAN BRADLEY W-2 MANAGING EMPLOYEE
- SHANNAN BRADLEY CORPORATE DIRECTOR
- EDMUNDO CASTANEDA CORPORATE OFFICER
- FREDERICK CERISE CORPORATE OFFICER
- J-S MESQUITE OPERATIONS LP OPERATIONAL/MANAGERIAL CONTROL
- TRACKEA SCOTT W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Midtowne Meadows Health and Rehab | N/A | 4 |
| The Legacy Midtown Park | N/A | 5 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| Highland Meadows | N/A | 5 |
| Farmersville Health and Rehabilitation | N/A | 4 |
| C C Young Memorial Home | N/A | 5 |
| Lexington Medical Lodge | N/A | 4 |
| Ventana By Buckner | N/A | 5 |
| Traymore Nursing Center | N/A | 4 |
| Royse City Medical Lodge | N/A | 4 |
Related Analysis
Best Nursing Homes in Mesquite, TX
Compare Town East Rehabilitation and Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Town East Rehabilitation and Healthcare Center directly at 9722848600. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.