About The Parks at Garland Healthcare and Rehab
The Parks At Garland Healthcare And Rehab, located in Garland, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Parks at Garland Healthcare and Rehab
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.29 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the PRIORITY MANAGEMENT network. This chain operates 38 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
The Parks at Garland Healthcare and Rehab provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 24 | Jan 30, 2025 |
| Weighted Average | 77 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 39.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 2.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 11 complaints
- 2024: 1 complaint
- 2025: 4 complaints
- Total: 16 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 23, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Dec 23, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Sep 26, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Feb 13, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 19, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Dec 15, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Dec 15, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 29, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 20, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Sep 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 15, 2023 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Jul 23, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 23, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jul 23, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 23, 2023 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Jul 21, 2023 | Keep residents' personal and medical records private and confidential. |
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Owner & Operator Information
Business Entity
PMG OPCO-GARLAND LLC
Ownership Structure
- BAUDER FAMILY INVESTMENTS LLC Direct: 33%
- BOULWARE ST JAMES LLC Direct: 33%
- STEVEN BOULWARE FAMILY INVESTMENTS LLC Direct: 33%
Management & Direction
- KELLY BAUDER ADP OF THE SNF
- MADISON BAUDER ADP OF THE SNF
- PARKER BAUDER ADP OF THE SNF
- WILLIAM BAUDER ADP OF THE SNF
- WILLIAM BAUDER CORPORATE OFFICER
- WILLIAM BAUDER OPERATIONAL/MANAGERIAL CONTROL
- STEVEN BOULWARE CORPORATE OFFICER
- STEVEN BOULWARE ADP OF THE SNF
- THOMAS BOULWARE ADP OF THE SNF
- BRIDGEPOINTE FINANICAL SERVICES LLC ADP OF THE SNF
- BRIDGEPOINTE FINANICAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- INNOVATIVE NURSE CONSULTING LLC OPERATIONAL/MANAGERIAL CONTROL
- INNOVATIVE NURSE CONSULTING LLC ADP OF THE SNF
- BOBBIE MILLER CORPORATE OFFICER
- MUHAMMAD MIRZA ADP OF THE SNF
- MUHAMMAD MIRZA OPERATIONAL/MANAGERIAL CONTROL
- PMG REALCO-GARLAND LLC ADP OF THE SNF
- PRIORITY MANAGEMENT GROUP LLC ADP OF THE SNF
- PRIORITY MANAGEMENT GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
- PROGRESSIVE REHAB SOLUTIONS LLC ADP OF THE SNF
- PROGRESSIVE REHAB SOLUTIONS LLC OPERATIONAL/MANAGERIAL CONTROL
- KATIE WALKER ADP OF THE SNF
- MUSAAB ZAID ADP OF THE SNF
- MUSAAB ZAID OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| North Park Health and Rehabilitation Center | N/A | 3 |
| The Legacy Midtown Park | N/A | 5 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| Highland Meadows | N/A | 5 |
| Farmersville Health and Rehabilitation | N/A | 4 |
| Princeton Medical Lodge | N/A | 4 |
| C C Young Memorial Home | N/A | 5 |
| Lexington Medical Lodge | N/A | 4 |
| Traymore Nursing Center | N/A | 4 |
| Ventana By Buckner | N/A | 5 |
Related Analysis
Best Nursing Homes in Garland, TX
Compare The Parks at Garland Healthcare and Rehab to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Parks at Garland Healthcare and Rehab directly at 9724957000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.