About The Villages of Dallas
The Villages Of Dallas, located in DALLAS, TX, is a for-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose The Villages of Dallas
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- More Nursing Time: Staff spends 4.23 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 4.23 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
The Villages of Dallas provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 32 | Feb 06, 2025 |
| Weighted Average | 87 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 83.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 86.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 17.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 14 complaints
- 2024: 9 complaints
- 2025: 8 complaints
- Total: 31 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 13, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 13, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Mar 31, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 31, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Feb 08, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 08, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Feb 08, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 08, 2025 | Provide and implement an infection prevention and control program. |
| Oct 30, 2024 | Provide and implement an infection prevention and control program. |
| Oct 03, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Oct 03, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 03, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 17, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Jun 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 06, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jun 06, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 29, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Dec 29, 2023 | Provide and implement an infection prevention and control program. |
| Dec 29, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 29, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Dec 29, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Dec 29, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 29, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Dec 29, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 20, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 20, 2023 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Oct 20, 2023 | Provide and implement an infection prevention and control program. |
| Sep 20, 2023 | Provide and implement an infection prevention and control program. |
| Jun 05, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 05, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
Nearby Hospitals
CRESCENT MEDICAL CENTER LANCASTER
LANCASTER, TX
MEDICAL CITY ARLINGTON
ARLINGTON, TX
BAYLOR SCOTT AND WHITE MEDICAL CENTER SUNNYVALE
SUNNYVALE, TX
MEDICAL CITY NORTH HILLS
NORTH RICHLAND HILLS, TX
CARROLLTON REGIONAL MEDICAL CENTER
CARROLLTON, TX
WHITE ROCK MEDICAL CENTER
DALLAS, TX
MEDICAL CITY LEWISVILLE
LEWISVILLE, TX
DALLAS MEDICAL CENTER
DALLAS, TX
METHODIST DALLAS MEDICAL CENTER
DALLAS, TX
PARKLAND HEALTH & HOSPITAL SYSTEM
DALLAS, TX
MEDICAL CITY PLANO
PLANO, TX
METHODIST CHARLTON MEDICAL CENTER
DALLAS, TX
DALLAS REGIONAL MEDICAL CENTER
MESQUITE, TX
MEDICAL CITY DALLAS HOSPITAL
DALLAS, TX
BAYLOR SCOTT & WHITE MEDICAL CENTER- WAXAHACHIE
WAXAHACHIE, TX
TEXAS HEALTH ARLINGTON MEMORIAL HOSPITAL
ARLINGTON, TX
BAYLOR UNIVERSITY MEDICAL CENTER
DALLAS, TX
TEXAS HEALTH PRESBYTERIAN HOSPITAL DALLAS
DALLAS, TX
METHODIST RICHARDSON MEDICAL CENTER
RICHARDSON, TX
Owner & Operator Information
Business Entity
EASTLAND MEMORIAL HOSPITAL DISTRICT
Ownership Structure
- EASTLAND MEMORIAL HOSPITAL DISTRICT Direct: 100%
Management & Direction
- ALICE BRANCH HEALTHCARE INC OPERATIONAL/MANAGERIAL CONTROL
- RUI BENEVIDES MANAGING CONTROL - GOVERNING BODY
- RUI BENEVIDES ADP OF THE SNF
- SOON BURNAM CORPORATE OFFICER
- ENSIGN SERVICES INC ADP OF THE SNF
- CHAD KEETCH CORPORATE OFFICER
- LEDBETTER HEALTH HOLDINGS LLC ADP OF THE SNF
- STANDARD BEARER HEALTHCARE OP LP ADP OF THE SNF
- STEPHEN TAYLOR CORPORATE OFFICER
- THE ENSIGN GROUP INC ADP OF THE SNF
- CHARLES WARD MANAGING CONTROL - GOVERNING BODY
- CHARLES WARD OPERATIONAL/MANAGERIAL CONTROL
- CHARLES WARD ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Midtowne Meadows Health and Rehab | N/A | 4 |
| The Legacy Midtown Park | N/A | 5 |
| Pure Health Transitional Care at Texas Health Pres | N/A | 5 |
| Highland Meadows | N/A | 5 |
| C C Young Memorial Home | N/A | 5 |
| La Dora Nursing and Rehabilitation Center | N/A | 5 |
| Hurst Plaza Nursing and Rehab | N/A | 4 |
| Parkwood Village | N/A | 5 |
| Ventana By Buckner | N/A | 5 |
| Traymore Nursing Center | N/A | 4 |
Related Analysis
Best Nursing Homes in DALLAS, TX
Compare The Villages of Dallas to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Villages of Dallas directly at 2143761701. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.