About Cross Country Healthcare Center
Cross Country Healthcare Center, located in BROWNWOOD, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Cross Country Healthcare Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.59 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the HAMILTON COUNTY HOSPITAL DISTRICT network. This chain operates 10 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Cross Country Healthcare Center provides more care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Apr 04, 2025 |
| Weighted Average | 57 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 25.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 19.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 93.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 15.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 36.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2025: 3 complaints
- 2026: 1 complaint
- Total: 5 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 09, 2026 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. |
| Jan 25, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 25, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jan 25, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 20, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Nearby Hospitals
HENDRICK MEDICAL CENTER BROWNWOOD
BROWNWOOD, TX
COMANCHE COUNTY MEDICAL CENTER
COMANCHE, TX
Owner & Operator Information
Business Entity
HAMILTON COUNTY HOSPITAL DISTRICT
Ownership Structure
Management & Direction
- GRADY HOOPER CORPORATE OFFICER
- CASSANDRA MISTRETTA OPERATIONAL/MANAGERIAL CONTROL
- SLP BROWNWOOD LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Bangs Nursing and Rehabilitation | N/A | 5 |
| Hillview Nursing and Rehabilitation | N/A | 5 |
| Brownwood Nursing and Rehabilitation | N/A | 3 |
| Legacy Estate Long Term Care | N/A | 3 |
| Care Nursing and Rehabilitation | N/A | 3 |
| Oak Ridge Manor | N/A | 4 |
| Pecan Bayou Nursing and Rehabilitation | N/A | 4 |
| Cross Country Healthcare Center | N/A | 3 |
| Songbird Lodge | N/A | 2 |
| Goldthwaite Health and Rehab Center | N/A | 2 |
Related Analysis
Best Nursing Homes in BROWNWOOD, TX
Compare Cross Country Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Cross Country Healthcare Center directly at 3256466529. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.