Deficiency Records for Cross Country Healthcare Center

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Updated as of March 01, 2024

A list of the most recent deficiencies for Cross Country Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-07-19 2023-07-20 Y
Provide and implement an infection prevention and control program. Health 2023-01-03 2023-01-27 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-11-22 2022-12-14 Y
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2022-11-22 2022-12-14 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-11-22 2022-12-14 Y
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2022-11-22 2022-12-14 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-11-22 2022-12-14 Y
Provide and implement an infection prevention and control program. Health 2022-11-22 2022-12-14 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-11-22 2022-12-14 Y
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. Health 2022-11-22 2022-12-14 Y
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. Health 2022-11-22 2022-12-14 Y
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2022-11-22 2022-12-14 Y
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. Health 2022-11-22 2022-12-14 Y
Provide training in compliance and ethics. Health 2022-11-22 2022-12-14 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-03-18 2022-04-30 Y
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2022-03-18 2022-04-07 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-09-22 2021-10-22 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-09-22 2021-10-22 N
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Health 2021-09-22 2021-10-22 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-09-22 2021-10-22 Y
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2021-09-22 2021-10-22 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-09-22 2021-10-22 Y
Provide and implement an infection prevention and control program. Health 2021-09-22 2021-10-22 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-09-22 2021-10-22 Y
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2021-09-22 2021-10-22 Y
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2021-09-22 2021-10-22 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2021-09-21 2021-10-22 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2021-09-21 2021-10-22 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2021-09-21 2021-10-22 N
Have simulated fire drills held at unexpected times. Fire Safety 2021-09-21 2021-10-22 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2021-10-15 2021-10-18 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-10-15 2021-10-18 Y
Provide and implement an infection prevention and control program. Health 2021-10-15 2021-10-18 Y
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2019-07-17 2019-08-16 N
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Health 2019-07-17 2019-08-16 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-07-17 2019-08-16 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2019-07-17 2019-08-16 N
Install an approved automatic sprinkler system. Fire Safety 2019-07-17 2019-08-16 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-07-17 2019-08-16 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2019-07-17 2019-08-16 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2019-07-17 2019-08-16 N