About Desert Mountain Care Center
Desert Mountain Care Center, located in INDIO, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Desert Mountain Care Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 342 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | Jun 26, 2025 |
| Weighted Average | 67 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 27.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 92.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 7.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 1.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 7 complaints
- 2025: 7 complaints
- 2026: 5 complaints
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 27, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Feb 19, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Feb 19, 2026 | Provide safe, appropriate pain management for a resident who requires such services. |
| Feb 19, 2026 | Keep all essential equipment working safely. |
| Feb 19, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 04, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 06, 2025 | Provide and implement an infection prevention and control program. |
| May 06, 2025 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| May 06, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 14, 2025 | Have generator or other power source capable of supplying service within 10 seconds. |
| Apr 02, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 23, 2025 | Provide and implement an infection prevention and control program. |
| Dec 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 16, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 16, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 07, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Apr 30, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 20, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 08, 2024 | Provide and implement an infection prevention and control program. |
| Nov 24, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 12, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
DESERT REGIONAL MEDICAL CENTER
PALM SPRINGS, CA
JOHN F KENNEDY MEMORIAL HOSPITAL
INDIO, CA
EISENHOWER MEDICAL CENTER
RANCHO MIRAGE, CA
Owner & Operator Information
Business Entity
STAGECOACH HEALTHCARE, INC.
Ownership Structure
Management & Direction
- SOON BURNAM CORPORATE OFFICER
- ENSIGN SERVICES INC ADP OF THE SNF
- MONICA GUERRA OPERATIONAL/MANAGERIAL CONTROL
- MONICA GUERRA ADP OF THE SNF
- JEREMY JERGENSEN CORPORATE OFFICER
- JKMZ HOLDINGS LLC OPERATIONAL/MANAGERIAL CONTROL
- CHAD KEETCH CORPORATE OFFICER
- KENSETT J. MOYLE III AN INDIVIDUAL AND THE HUMPHREVILLE FAMILY TRUST ADP OF THE SNF
- KOUROSH MOSHIRI OPERATIONAL/MANAGERIAL CONTROL
- KOUROSH MOSHIRI ADP OF THE SNF
- BARRY PORT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- AMI SATO CORPORATE DIRECTOR
- TWOMAGNETS LLC OPERATIONAL/MANAGERIAL CONTROL
- ADAM WILLITS CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Joshua Tree Post Acute | N/A | 4 |
| The Springs Healthcare Center at The Carlotta | N/A | 5 |
| Bayshire Rancho Mirage | N/A | 4 |
| Indian Canyon Post Acute | N/A | 4 |
| Palm Springs Healthcare and Rehabilitation Center | N/A | 4 |
| Desert Mountain Care Center | N/A | 3 |
| Monterey Palms Health Care Center | N/A | 4 |
| Rancho Mirage Health and Rehabilitation Center | N/A | 3 |
| Desert Springs Healthcare and Wellness Centre | N/A | 3 |
| Desert Regional Medical Center D/p Snf | N/A | 3 |
Related Analysis
Best Nursing Homes in INDIO, CA
Compare Desert Mountain Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Desert Mountain Care Center directly at 7603470750. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.