About Desert Springs Healthcare and Wellness Centre
Desert Springs Healthcare And Wellness Centre, located in INDIO, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Desert Springs Healthcare and Wellness Centre
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CITRUS WELLNESS CENTRE network. This chain operates 5 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Sep 18, 2025 |
| Weighted Average | 80 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 93.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 90.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 7 complaints
- 2024: 7 complaints
- 2025: 4 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 31, 2025 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. |
| May 09, 2025 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Apr 15, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 03, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 03, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 24, 2024 | Keep all essential equipment working safely. |
| Sep 24, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 24, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Sep 24, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 21, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 12, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 13, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 13, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Sep 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 20, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 27, 2023 | Provide enough food/fluids to maintain a resident's health. |
Nearby Hospitals
DESERT REGIONAL MEDICAL CENTER
PALM SPRINGS, CA
JOHN F KENNEDY MEMORIAL HOSPITAL
INDIO, CA
EISENHOWER MEDICAL CENTER
RANCHO MIRAGE, CA
Owner & Operator Information
Business Entity
INDIO HEALTHCARE & WELLNESS CENTER, LLC
Ownership Structure
- CITRUS WELLNESS CENTRE LLC Direct: 97%
Management & Direction
- CORPORATE INTERFACE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- CORPORATE INTERFACE SERVICES LLC ADP OF THE SNF
- INDIO-LET LLC ADP OF THE SNF
- SAM LIN OPERATIONAL/MANAGERIAL CONTROL
- SAM LIN ADP OF THE SNF
- SHLOMO RECHNITZ OPERATIONAL/MANAGERIAL CONTROL
- SHLOMO RECHNITZ ADP OF THE SNF
- ROCKPORT ADMINISTRATIVE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- ROCKPORT ADMINISTRATIVE SERVICES LLC ADP OF THE SNF
- DILLON THOMAS OPERATIONAL/MANAGERIAL CONTROL
- DILLON THOMAS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Springs Healthcare Center at The Carlotta | N/A | 5 |
| Bayshire Rancho Mirage | N/A | 4 |
| Palm Springs Healthcare and Rehabilitation Center | N/A | 4 |
| Desert Mountain Care Center | N/A | 3 |
| Monterey Palms Health Care Center | N/A | 4 |
| Rancho Mirage Health and Rehabilitation Center | N/A | 3 |
| Desert Springs Healthcare and Wellness Centre | N/A | 3 |
| Desert Regional Medical Center D/p Snf | N/A | 3 |
| Desert Springs Post Acute | N/A | 1 |
| Premier Care Center For Palm Springs | N/A | 1 |
Related Analysis
Best Nursing Homes in INDIO, CA
Compare Desert Springs Healthcare and Wellness Centre to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Desert Springs Healthcare and Wellness Centre directly at 7603476000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.