About Norwalk Skilled Nursing and Wellness Centre, LLC
Norwalk Skilled Nursing And Wellness Centre, Llc, located in NORWALK, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Norwalk Skilled Nursing and Wellness Centre, LLC
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACIFIC HEALTHCARE HOLDINGS network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 120 | Jul 18, 2025 |
| Weighted Average | 186 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 33.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 4.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 15.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 4.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 19 complaints
- 2025: 3 complaints
- 2026: 1 complaint
- Total: 33 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 22, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 22, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Aug 01, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 02, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Dec 02, 2024 | Keep all essential equipment working safely. |
| Nov 06, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 11, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Oct 11, 2024 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Oct 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 11, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 11, 2024 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| Oct 03, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 20, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 15, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Aug 30, 2024 | Ensure that residents are free from significant medication errors. |
| Aug 30, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 27, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 27, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Jun 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 27, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 23, 2024 | Provide care or services that was trauma informed and/or culturally competent. |
| Oct 27, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 27, 2023 | Provide and implement an infection prevention and control program. |
| Oct 25, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 12, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 20, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 20, 2023 | Respond appropriately to all alleged violations. |
| Jul 21, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 21, 2023 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| Jul 03, 2023 | Provide and implement an infection prevention and control program. |
| Jun 11, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
COMMUNITY HOSPITAL OF HUNTINGTON PARK
HUNTINGTON PARK, CA
EAST LOS ANGELES DOCTORS HOSPITAL
LOS ANGELES, CA
EMANATE HEALTH INTER-COMMUNITY HOSPITAL
COVINA, CA
COAST PLAZA HOSPITAL
NORWALK, CA
HUNTINGTON BEACH HOSPITAL
HUNTINGTON BEACH, CA
MEMORIAL HOSPITAL OF GARDENA
GARDENA, CA
LAC/HARBOR-UCLA MED CENTER
TORRANCE, CA
COASTAL COMMUNITIES HOSPITAL
SANTA ANA, CA
GARFIELD MEDICAL CENTER
MONTEREY PARK, CA
UCI HEALTH - LOS ALAMITOS
LOS ALAMITOS, CA
VALLEY PRESBYTERIAN HOSPITAL
VAN NUYS, CA
SAN DIMAS COMMUNITY HOSPITAL
SAN DIMAS, CA
CALIFORNIA HOSPITAL MEDICAL CENTER LA
LOS ANGELES, CA
LOS ANGELES GENERAL MEDICAL CENTER
LOS ANGELES, CA
UCI HEALTH - FOUNTAIN VALLEY
FOUNTAIN VALLEY, CA
MONTEREY PARK HOSPITAL
MONTEREY PARK, CA
UCI HEALTH-LAKEWOOD
LAKEWOOD, CA
WEST ANAHEIM MEDICAL CENTER
ANAHEIM, CA
GREATER EL MONTE COMMUNITY HOSPITAL
SOUTH EL MONTE, CA
MEMORIALCARE LONG BEACH MEDICAL CENTER
LONG BEACH, CA
Owner & Operator Information
Business Entity
NORWALK SKILLED NURSING & WELLNESS CENTRE, LLC
Ownership Structure
- PACIFIC HEALTHCARE HOLDINGS INC. Direct: 90%
Management & Direction
- CORPORATE INTERFACE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- CORPORATE INTERFACE SERVICES LLC ADP OF THE SNF
- JAZMIN MARROQUIN OPERATIONAL/MANAGERIAL CONTROL
- JAZMIN MARROQUIN ADP OF THE SNF
- SHLOMO RECHNITZ OPERATIONAL/MANAGERIAL CONTROL
- SHLOMO RECHNITZ ADP OF THE SNF
- ROCKPORT ADMINISTRATIVE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- ROCKPORT ADMINISTRATIVE SERVICES LLC ADP OF THE SNF
- JOON SUH OPERATIONAL/MANAGERIAL CONTROL
- JOON SUH ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
Related Analysis
Best Nursing Homes in NORWALK, CA
Compare Norwalk Skilled Nursing and Wellness Centre, LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Norwalk Skilled Nursing and Wellness Centre, LLC directly at 5628686791. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.