About Artesia Palms Care Center
Artesia Palms Care Center, located in ARTESIA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Artesia Palms Care Center
- More Nursing Time: Staff spends 4.74 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 4.74 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Artesia Palms Care Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 163 | Dec 11, 2025 |
| Weighted Average | 247 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 2.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.3% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 21.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.9% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 7.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 16 complaints
- 2024: 8 complaints
- 2025: 17 complaints
- 2026: 1 complaint
- Total: 42 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 03, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 05, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 02, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 09, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 20, 2025 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Jun 20, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 20, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 20, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| May 23, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| May 23, 2025 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Apr 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 04, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 03, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Feb 03, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Feb 03, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 16, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 16, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Nov 10, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Aug 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 02, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Jun 26, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 21, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Mar 25, 2024 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Mar 25, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Mar 25, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 05, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 05, 2023 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Sep 30, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 30, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 29, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 22, 2023 | Provide and implement an infection prevention and control program. |
| Sep 18, 2023 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Aug 18, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 17, 2023 | Provide and implement an infection prevention and control program. |
| Aug 17, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 17, 2023 | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| Aug 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 14, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 01, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 29, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jul 29, 2023 | Reasonably accommodate the needs and preferences of each resident. |
Nearby Hospitals
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SAN DIMAS COMMUNITY HOSPITAL
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CALIFORNIA HOSPITAL MEDICAL CENTER LA
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UCI HEALTH - FOUNTAIN VALLEY
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MEMORIALCARE LONG BEACH MEDICAL CENTER
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Owner & Operator Information
Business Entity
ARTESIA COMMUNITY HEALTHCARE, LLC
Ownership Structure
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- SPENCER BAILEY W-2 MANAGING EMPLOYEE
- KRISTOFFER CHIN CONTRACTED MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clear View Convalescent Center | N/A | 5 |
| Torrance Memorial Med Ctr Snf/dp | N/A | 5 |
| Mount San Antonio Gardens | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
Related Analysis
Best Nursing Homes in ARTESIA, CA
Compare Artesia Palms Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Artesia Palms Care Center directly at 5628650271. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.