About Driftwood Healthcare Center - Hayward
Driftwood Healthcare Center - Hayward, located in HAYWARD, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Driftwood Healthcare Center - Hayward
- More Nursing Time: Staff spends 4.99 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 4.99 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the MARINER HEALTH CARE network. This chain operates 17 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Driftwood Healthcare Center - Hayward provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 80 | Aug 09, 2024 |
| Weighted Average | 94 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 12.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 2.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 6.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 13.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 5.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 6 complaints
- 2026: 4 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 10, 2026 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 28, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 24, 2026 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jan 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 06, 2024 | Meet requirements for the use of electrical equipment. |
| May 15, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 14, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Mar 14, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 14, 2024 | Provide and implement an infection prevention and control program. |
| Mar 08, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 11, 2023 | Have properly installed electrical wiring and gas equipment. |
| Aug 11, 2023 | Provide a written emergency evacuation plan. |
Nearby Hospitals
ST ROSE HOSPITAL
HAYWARD, CA
KAISER FOUNDATION HOSPITAL - ANTIOCH
ANTIOCH, CA
HIGHLAND HOSPITAL
OAKLAND, CA
AHMC SETON MEDICAL CENTER
DALY CITY, CA
KAISER FOUNDATION HOSPITAL - SAN LEANDRO
SAN LEANDRO, CA
KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND
OAKLAND, CA
JOHN MUIR MEDICAL CENTER - WALNUT CREEK CAMPUS
WALNUT CREEK, CA
ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR
SAN FRANCISCO, CA
CHINESE HOSPITAL
SAN FRANCISCO, CA
SANTA CLARA VALLEY MEDICAL CENTER
SAN JOSE, CA
KAISER FOUNDATION HOSPITAL-SANTA CLARA
SANTA CLARA, CA
WASHINGTON HOSPITAL
FREMONT, CA
KAISER FOUNDATION HOSPITAL - WALNUT CREEK
WALNUT CREEK, CA
SUTTER DELTA MEDICAL CENTER
ANTIOCH, CA
REGIONAL MEDICAL CENTER OF SAN JOSE
SAN JOSE, CA
UCSF HEALTH SAINT FRANCIS HOSPITAL
SAN FRANCISCO, CA
ALAMEDA HOSPITAL
ALAMEDA, CA
ALTA BATES SUMMIT MEDICAL CENTER - ALTA BATES CAMP
BERKELEY, CA
CONTRA COSTA REGIONAL MEDICAL CENTER
MARTINEZ, CA
EL CAMINO HEALTH
MOUNTAIN VIEW, CA
Owner & Operator Information
Business Entity
DRIFTWOOD HAYWARD OPERATING COMPANY, LP
Ownership Structure
- GC OPERATING COMPANY LLC Direct: 99%
- GRANCARE LLC Indirect
- EMILY GRUNSTEIN Indirect
- MARINER HEALTH CARE INC. Indirect
- MHC HOLDING COMPANY Indirect
- MHC WEST HOLDING COMPANY Indirect
- NATIONAL SENIOR CARE INC. Indirect
Management & Direction
- GURPREET DHUGGA ADP OF THE SNF
- GURPREET DHUGGA OPERATIONAL/MANAGERIAL CONTROL
- JERROLD KRAM OPERATIONAL/MANAGERIAL CONTROL
- JERROLD KRAM ADP OF THE SNF
- PATRICIA MARTINEZ MANAGING CONTROL - GOVERNING BODY
- PATRICIA MARTINEZ ADP OF THE SNF
- PATRICIA MARTINEZ OPERATIONAL/MANAGERIAL CONTROL
- DENNIS SARCAUGA ADP OF THE SNF
- DENNIS SARCAUGA OPERATIONAL/MANAGERIAL CONTROL
- DENNIS SARCAUGA CORPORATE OFFICER
- DENNIS SARCAUGA MANAGING CONTROL - GOVERNING BODY
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Morton Bakar Center | N/A | 5 |
| Hayes Convalescent Hospital | N/A | 5 |
| Zuckerberg San Francisco General Hosp and Trauma Snf | N/A | 5 |
| Washington Center | N/A | 5 |
| California Pacific Medical Ctr- Davies Campus Hosp | N/A | 5 |
| Bellaken Skilled Nursing Center | N/A | 5 |
| Pleasanton Nursing and Rehabilitation Center | N/A | 5 |
| Excell Health Care Center | N/A | 5 |
| St Anthony Care Center | N/A | 5 |
| Marina Garden Nursing Center | N/A | 5 |
Related Analysis
Best Nursing Homes in HAYWARD, CA
Compare Driftwood Healthcare Center - Hayward to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Driftwood Healthcare Center - Hayward directly at 5107852880. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.