About Desert Springs Post Acute
Desert Springs Post Acute, located in PALM DESERT, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Desert Springs Post Acute
- More Nursing Time: Staff spends 4.13 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.13 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Desert Springs Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 252 | Jan 10, 2025 |
| Weighted Average | 284 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 34.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 20.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 95.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 6.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 13.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 29 complaints
- 2025: 15 complaints
- 2026: 7 complaints
- Total: 61 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 03, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 05, 2026 | Provide and implement an infection prevention and control program. |
| Mar 05, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jan 23, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Jan 23, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 23, 2026 | Respond appropriately to all alleged violations. |
| Jan 23, 2026 | Provide and implement an infection prevention and control program. |
| Sep 08, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 08, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 07, 2025 | Provide and implement an infection prevention and control program. |
| Jul 07, 2025 | Implement a program that monitors antibiotic use. |
| May 10, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 10, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| May 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 10, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Apr 29, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Apr 29, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 10, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 10, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Feb 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 24, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 19, 2024 | Provide and implement an infection prevention and control program. |
| Dec 06, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 23, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 05, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Oct 05, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Oct 05, 2024 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| Oct 05, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 05, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Oct 05, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 30, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 19, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jul 19, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jul 19, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 30, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 30, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 11, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 11, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 11, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Apr 11, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 07, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Feb 16, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 25, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 25, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Nov 17, 2023 | Assure that each resident?s assessment is updated at least once every 3 months. |
| Nov 01, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 31, 2023 | Provide and implement an infection prevention and control program. |
| Oct 27, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 27, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 14, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Aug 02, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 02, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Jul 14, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
DESERT REGIONAL MEDICAL CENTER
PALM SPRINGS, CA
JOHN F KENNEDY MEMORIAL HOSPITAL
INDIO, CA
EISENHOWER MEDICAL CENTER
RANCHO MIRAGE, CA
Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
Associated Doctors
Local Comparison
Related Analysis
Best Nursing Homes in PALM DESERT, CA
Compare Desert Springs Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Desert Springs Post Acute directly at 7603410261. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.