About Arbor Post Acute
Arbor Post Acute, located in CHICO, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arbor Post Acute
- More Nursing Time: Staff spends 3.96 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.96 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
Inspection
2.5
Staffing
2.4
Quality
4.3
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Arbor Post Acute provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
0.33
hrs/day
State: 0.67
US: 0.68
Case Mix Adj:
0.77
Quality Adj:
0.29
Licensed Practical Nurses
1.43
hrs/day
State: 1.88
US: 1.54
Case Mix Adj:
0.97
Quality Adj:
0.97
Certified Assistants
2.53
hrs/day
State: 2.65
US: 2.33
Case Mix Adj:
2.63
Quality Adj:
2.22
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 234 | Jan 24, 2025 |
| Weighted Average | 287 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 17.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 18.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 23 complaints
- 2024: 14 complaints
- 2025: 8 complaints
- 2026: 2 complaints
- Total: 47 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 06, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Feb 06, 2026 | Provide or get specialized rehabilitative services as required for a resident. |
| Aug 02, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 02, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 02, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 18, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 18, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Feb 21, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 28, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Dec 13, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Dec 13, 2024 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| Nov 29, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| Sep 27, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 23, 2024 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jun 23, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 10, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Apr 18, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 20, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Feb 05, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jan 30, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 30, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jan 30, 2024 | Respond appropriately to all alleged violations. |
| Dec 14, 2023 | Plan the resident's discharge to meet the resident's goals and needs. |
| Dec 13, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 20, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Oct 20, 2023 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Oct 20, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 17, 2023 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| Oct 09, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 06, 2023 | Keep all essential equipment working safely. |
| Oct 06, 2023 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Oct 06, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 04, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 04, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 03, 2023 | Provide or get specialized rehabilitative services as required for a resident. |
| Sep 03, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Sep 03, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 03, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 02, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jul 28, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 28, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jul 06, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 06, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jun 12, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 12, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
Owner & Operator Information
Business Entity
ARBOR POST ACUTE LLC
Ownership Structure
- LAKEPORT CHICO MASTER TENANT LLC Direct: 100%
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- CHARLES GARRETSON CONTRACTED MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JESSICA JOHNSON W-2 MANAGING EMPLOYEE
- JOHN MITCHELL CORPORATE OFFICER
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willows Post Acute | N/A | 3 |
| California Park Post Acute | N/A | 5 |
| Country Crest Post-Acute | N/A | 4 |
| Chico Terrace Care Center | N/A | 2 |
| Oroville Hospital Post-Acute Center | N/A | 1 |
| Feather River Care Center | N/A | 1 |
| Oakwood Healthcare Center | N/A | 1 |
| Autumn Creek Post Acute | N/A | 1 |
| Arbor Post Acute | N/A | 1 |
Related Analysis
Best Nursing Homes in CHICO, CA
Compare Arbor Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
Arbor Post Acute has a 1-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
The nursing staff spends 3.96 hours per resident daily, compared to the national average of 3.87 hours.
Arbor Post Acute is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
Arbor Post Acute accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arbor Post Acute directly at 5303424885. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting Arbor Post Acute, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.