About Oakwood Healthcare Center
Oakwood Healthcare Center, located in CHICO, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Oakwood Healthcare Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours N/A
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the CORPORATE INTERFACE SERVICES network. This chain operates 41 facilities.
Chain Performance Overview
Inspection
2.4
Staffing
1.0
Quality
4.0
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
--
hrs/day
State: 0.67
US: 0.68
Licensed Practical Nurses
--
hrs/day
State: 1.88
US: 1.54
Certified Assistants
--
hrs/day
State: 2.65
US: 2.33
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 160 | Aug 22, 2025 |
| Weighted Average | 197 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.6% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 86.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 94.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 12.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 24 complaints
- 2024: 12 complaints
- 2025: 14 complaints
- 2026: 13 complaints
- Total: 63 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 04, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 04, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| May 04, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 15, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 15, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 19, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 26, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 29, 2026 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. |
| Jan 29, 2026 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| Jan 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 07, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 06, 2026 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jan 06, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 23, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 25, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 25, 2025 | Keep all essential equipment working safely. |
| Jul 18, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 30, 2025 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| Jun 04, 2025 | Provide and implement an infection prevention and control program. |
| May 30, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 30, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| May 30, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 12, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 18, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 24, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 21, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 02, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 02, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 02, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Aug 02, 2024 | Keep all essential equipment working safely. |
| Jul 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 21, 2024 | Respond appropriately to all alleged violations. |
| May 17, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| May 17, 2024 | Ensure each resident receives an accurate assessment. |
| May 15, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Apr 08, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 15, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jan 16, 2024 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Dec 15, 2023 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Oct 31, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 31, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Oct 20, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Oct 19, 2023 | Provide care by qualified persons according to each resident's written plan of care. |
| Oct 18, 2023 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Oct 13, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 13, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 18, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 18, 2023 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Sep 18, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 28, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 28, 2023 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Aug 28, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 28, 2023 | Keep all essential equipment working safely. |
| Aug 18, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Aug 18, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 03, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 25, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 25, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 25, 2023 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| Jul 25, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jul 20, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.
Nearby Hospitals
Owner & Operator Information
Business Entity
CHICO HEALTHCARE & WELLNESS CENTRE LP
Ownership Structure
Management & Direction
- CORPORATE INTERFACE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- CORPORATE INTERFACE SERVICES LLC ADP OF THE SNF
- ERETZ CHICO PROPERTIES LLC ADP OF THE SNF
- CHARLES GARRETSON OPERATIONAL/MANAGERIAL CONTROL
- CHARLES GARRETSON ADP OF THE SNF
- LINDA TREVINO OPERATIONAL/MANAGERIAL CONTROL
- LINDA TREVINO ADP OF THE SNF
Associated Doctors
No associated doctor information available.
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willows Post Acute | N/A | 3 |
| California Park Post Acute | N/A | 5 |
| Country Crest Post-Acute | N/A | 4 |
| Chico Terrace Care Center | N/A | 2 |
| Oroville Hospital Post-Acute Center | N/A | 1 |
| Feather River Care Center | N/A | 1 |
| Oakwood Healthcare Center | N/A | 1 |
| Autumn Creek Post Acute | N/A | 1 |
| Arbor Post Acute | N/A | 1 |
Related Analysis
Best Nursing Homes in CHICO, CA
Compare Oakwood Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
Oakwood Healthcare Center has a 1-star CMS overall rating out of 5, which indicates
care quality that may need improvement.
Oakwood Healthcare Center is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
Oakwood Healthcare Center accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Oakwood Healthcare Center directly at 5303435595. Their admissions team can help determine coverage and out-of-pocket expenses.
When visiting Oakwood Healthcare Center, pay attention to these important factors:
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.