About Providence Holy Cross Med Ctr D/p Snf
Providence Holy Cross Med Ctr D/p Snf, located in MISSION HILLS, CA, is a non-profit organization that accepts Medicare and Medicaid. It is located within a hospital setting.
Why Families Choose Providence Holy Cross Med Ctr D/p Snf
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PROVIDENCE HEALTH & SERVICES network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 225 | Mar 27, 2025 |
| Weighted Average | 200 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | N/A |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 4.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 1.1% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 66.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | N/A |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 15.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 0.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 14.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2026: 2 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 02, 2026 | Meet requirements for the installation and maintenance of medical gas and medical vacuum systems. |
| Jan 14, 2026 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 15, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
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CENTINELA HOSPITAL MEDICAL CENTER
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LOS ANGELES GENERAL MEDICAL CENTER
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MONTEREY PARK HOSPITAL
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HENRY MAYO NEWHALL HOSPITAL
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UCLA WEST VALLEY MEDICAL CENTER
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LAC/OLIVE VIEW-UCLA MEDICAL CENTER
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CALIFORNIA HOSPITAL MEDICAL CENTER LA
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KAISER FOUNDATION HOSPITAL - WEST LA
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Owner & Operator Information
Business Entity
PROVIDENCE HEALTH SYSTEM - SOUTHERN CALIFORNIA
Ownership Structure
- PROVIDENCE HEALTH SYSTEM-SOUTHERN CALIFORNIA Direct: 100%
Management & Direction
- DONALD ANDERSON CORPORATE OFFICER
- RICHARD BLAIR CORPORATE DIRECTOR
- ISIAAH CRAWFORD CORPORATE DIRECTOR
- DIANE HEJNA CORPORATE DIRECTOR
- GREGORY HOFFMAN CORPORATE OFFICER
- PHYLLIS HUGHES CORPORATE DIRECTOR
- MARY BETH KINGSTON CORPORATE DIRECTOR
- BERNARD KLEIN W-2 MANAGING EMPLOYEE
- MARY LYONS CORPORATE DIRECTOR
- DONNA MARKHAM CORPORATE DIRECTOR
- JAMES MARTIN CORPORATE OFFICER
- MICHAEL MURPHY CORPORATE DIRECTOR
- ANNA NEWSOM CORPORATE OFFICER
- MARVIN O'QUINN CORPORATE DIRECTOR
- CAROL PACINI CORPORATE DIRECTOR
- GLENDA PICKETT-LYONS W-2 MANAGING EMPLOYEE
- PROVIDENCE HEALTH & SERVICES - WASHINGTON OPERATIONAL/MANAGERIAL CONTROL
- TIMOTHY ROHAN W-2 MANAGING EMPLOYEE
- SASAN SANI W-2 MANAGING EMPLOYEE
- CHARLES SORENSON CORPORATE DIRECTOR
- ERIC SPRUNK CORPORATE DIRECTOR
- JAMES WATSON CORPORATE OFFICER
- ERIK WEXLER CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| Presbyterian Intercomm Hosp Dp/snf | N/A | 5 |
| White Memorial Medical Ctr Dp | N/A | 3 |
| Lotus Care Center | N/A | 3 |
| Glendale Healthcare Center | N/A | 4 |
| Brookfield Healthcare Center | N/A | 5 |
| Greater El Monte Community Hos | N/A | 4 |
| Los Angeles Comm Hospital | N/A | 4 |
Related Analysis
Best Nursing Homes in MISSION HILLS, CA
Compare Providence Holy Cross Med Ctr D/p Snf to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Providence Holy Cross Med Ctr D/p Snf directly at 8188984630. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.