About Newcastle Place
Newcastle Place, located in Mequon, WI, is a non-profit organization that accepts Medicare. This facility is part of a continuing care retirement community.
Why Families Choose Newcastle Place
- More Nursing Time: Staff spends 5.25 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 5.25 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFESPACE COMMUNITIES network. This chain operates 16 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Newcastle Place provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 143 | Feb 26, 2025 |
| Weighted Average | 137 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 34.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 92.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | N/A |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 12 complaints
- 2025: 6 complaints
- 2026: 2 complaints
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 23, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Jan 23, 2026 | Ensure that residents are free from significant medication errors. |
| Aug 01, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 01, 2025 | Respond appropriately to all alleged violations. |
| Aug 01, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 10, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 07, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 07, 2025 | Respond appropriately to all alleged violations. |
| Nov 26, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 26, 2024 | Provide and implement an infection prevention and control program. |
| Jun 25, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Jun 25, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 25, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| May 23, 2024 | Respond appropriately to all alleged violations. |
| May 23, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 23, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 30, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Mar 30, 2024 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
Nearby Hospitals
FROEDTERT MEMORIAL LUTHERAN HOSPITAL
MILWAUKEE, WI
ASCENSION COLUMBIA ST MARYS HOSPITAL MILWAUKEE
MILWAUKEE, WI
MILWAUKEE VA MEDICAL CENTER
MILWAUKEE, WI
ASCENSION ST FRANCIS HOSPITAL
MILWAUKEE, WI
WAUKESHA MEMORIAL HOSPITAL
WAUKESHA, WI
COMMUNITY MEMORIAL HOSPITAL
MENOMONEE FALLS, WI
AURORA ST LUKES MEDICAL CENTER
MILWAUKEE, WI
WEST ALLIS MEMORIAL HOSPITAL
WEST ALLIS, WI
ST JOSEPHS COMMUNITY HOSPITAL WEST BEND
WEST BEND, WI
AURORA MEDICAL CTR WASHINGTON COUNTY
HARTFORD, WI
ASCENSION SE WISCONSIN HOSPITAL
MILWAUKEE, WI
OCONOMOWOC MEMORIAL HOSPITAL
OCONOMOWOC, WI
AURORA MEDICAL CENTER
GRAFTON, WI
FROEDTERT COMMUNITY HOSPITAL
NEW BERLIN, WI
ASCENSION WISCONSIN HOSP MENOMONEE FALLS CAMPUS
MENOMONEE FALLS, WI
CHILDRENS HOSPITAL OF WISCONSIN
MILWAUKEE, WI
AURORA PSYCHIATRIC HOSPITAL
WAUWATOSA, WI
ROGERS MEMORIAL HOSPITAL
OCONOMOWOC, WI
ORTHOPAEDIC HOSPITAL OF WISCONSIN
GLENDALE, WI
MIDWEST ORTHOPEDIC SPECIALTY HOSPITAL
FRANKLIN, WI
Owner & Operator Information
Management & Direction
- JOSEPH GORMAN CORPORATE OFFICER
- NICHOLAS HARSHFIELD CORPORATE OFFICER
- JESSE JANTZEN CORPORATE DIRECTOR
- JESSE JANTZEN CORPORATE OFFICER
- JESSE JANTZEN OPERATIONAL/MANAGERIAL CONTROL
- LIFESPACE COMMUNITIES INC OPERATIONAL/MANAGERIAL CONTROL
- ERIN POPE CORPORATE OFFICER
- CHRISTY STEMM W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Clement Manor Health Care Center | N/A | 5 |
| Lasata Care Center | N/A | 5 |
| Milwaukee Catholic Home | N/A | 5 |
| Milwaukee Health and Rehab | N/A | 4 |
| Complete Care at Germantown | N/A | 4 |
| Cedarburg Health Services | N/A | 3 |
| St Ann Health and Rehabilitation Center | N/A | 4 |
| Complete Care at Hales Corners | N/A | 3 |
| Cedar Lake Health and Rehab Center | N/A | 4 |
| Mercy Health Services | N/A | 3 |
Related Analysis
Best Nursing Homes in Mequon, WI
Compare Newcastle Place to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Newcastle Place directly at 2623878850. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.