Hamilton Health Services

Two Rivers, WI • CMS Certification: 525664

  • Date Updated: May 01, 2026
  • Overall Rating: 3 Stars
  • Address: 1 Hamilton Dr, Two Rivers WI 54241
  • Phone: 9207932261

About Hamilton Health Services

Hamilton Health Services, located in Two Rivers, WI, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Hamilton Health Services

  • More Nursing Time: Staff spends 4.13 hours per resident daily (National Avg: 3.87).

Key Performance Indicators

  • CMS Overall Rating 3 Stars
  • Nursing Hours 4.13 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.

Chain Performance Overview

Inspection
2.8
Staffing
3.5
Quality
2.6

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Mixed Staffing Levels

Hamilton Health Services provides less care hours than the state average and more than the national average.

Registered Nurses (RN)

1.19 hrs/day
State: 0.98 US: 0.68
Case Mix Adj: 0.80
Quality Adj: 1.01

Licensed Practical Nurses

1.72 hrs/day
State: 1.63 US: 1.54
Case Mix Adj: 1.01
Quality Adj: 0.45

Certified Assistants

2.41 hrs/day
State: 2.57 US: 2.33
Case Mix Adj: 2.74
Quality Adj: 2.03

CMS Quality Ratings

Category Rating Stars
Overall Rating 3
Health Inspection 4
Quality Measures 1
Staffing 3

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 12 Jan 28, 2026
Weighted Average 29 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) N/A
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) N/A
Number of hospitalizations per 1000 long-stay resident days (QM551) N/A
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) N/A

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 16.9%
Percentage of long-stay residents who lose too much weight (QM404) 5.2%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 5.9%
Percentage of long-stay residents with a urinary tract infection (QM407) 5.9%
Percentage of long-stay residents who have depressive symptoms (QM408) 3.2%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 1.4%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 94.3%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 53.1%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.0%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) N/A
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 6.7%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 81.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 47.6%
Percentage of long-stay residents with pressure ulcers (QM479) 10.3%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 29.8%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 23.4%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2024: 5 complaints
  • 2026: 2 complaints
  • Total: 7 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Feb 28, 2026 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 28, 2026 Respond appropriately to all alleged violations.
Jul 29, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 29, 2024 Respond appropriately to all alleged violations.
Jul 29, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 29, 2024 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Mar 18, 2024 Provide timely, quality laboratory services/tests to meet the needs of residents.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

NSH TWO RIVERS LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in Two Rivers, WI

Compare Hamilton Health Services to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Hamilton Health Services has a 3-star CMS overall rating out of 5, which indicates good quality care meeting industry standards. The nursing staff spends 4.13 hours per resident daily, compared to the national average of 3.87 hours.

Hamilton Health Services is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 125 certified beds.

Hamilton Health Services accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Hamilton Health Services directly at 9207932261. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Hamilton Health Services, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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