About Mulder Health Care Facility
Mulder Health Care Facility, located in WEST SALEM, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Mulder Health Care Facility
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.52 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ATRIUM CENTERS network. This chain operates 26 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Mulder Health Care Facility provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 372 | Apr 14, 2025 |
| Weighted Average | 327 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.1% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 86.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 13.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 11.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 6.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 22.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 5 complaints
- 2025: 7 complaints
- 2026: 4 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 16, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 16, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Feb 16, 2026 | Provide enough food/fluids to maintain a resident's health. |
| Feb 16, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Oct 16, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 16, 2025 | Respond appropriately to all alleged violations. |
| Oct 16, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| May 09, 2025 | Prepare residents for a safe transfer or discharge from the nursing home. |
| May 09, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 09, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Dec 31, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 14, 2024 | Respond appropriately to all alleged violations. |
| Jan 17, 2024 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| Jan 17, 2024 | Provide and implement an infection prevention and control program. |
| Nov 09, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 09, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
GUNDERSEN LUTHERAN MEDICAL CENTER
LA CROSSE, WI
MAYO CLINIC HEALTH SYSTEM-FRANCISCAN MEDICAL CENTER INC
LA CROSSE, WI
VERNON MEMORIAL HOSPITAL
VIROQUA, WI
Owner & Operator Information
Business Entity
ORION WEST SALEM LLC
Ownership Structure
- ATRIUM CENTERS LLC Indirect
- ESSEL BAILEY Indirect
- DONALD FINNEY Indirect
- ORION OPERATING SERVICES LLC Direct: 100%
Management & Direction
- SUSAN ALBRIGHT ROSS ADP OF THE SNF
- SUSAN ALBRIGHT ROSS W-2 MANAGING EMPLOYEE
- SUSAN ALBRIGHT ROSS CORPORATE OFFICER
- SUSAN ALBRIGHT ROSS OPERATIONAL/MANAGERIAL CONTROL
- AMICUS PROPERTIES LLC ADP OF THE SNF
- CURT ANDERSON ADP OF THE SNF
- CURT ANDERSON OPERATIONAL/MANAGERIAL CONTROL
- ATRIUM CENTERS MANAGEMENT LLC ADP OF THE SNF
- ATRIUM CENTERS MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ESSEL BAILEY CORPORATE OFFICER
- BROAD RIVER REHABILITATION ADP OF THE SNF
- JILL CHERRY OPERATIONAL/MANAGERIAL CONTROL
- JILL CHERRY ADP OF THE SNF
- FIFTH THIRD BANK OPERATIONAL/MANAGERIAL CONTROL
- DONALD FINNEY CORPORATE OFFICER
- FORVIS MAZARS LLP ADP OF THE SNF
- GALESVILLE LTC PHARMAY LLC ADP OF THE SNF
- ELIZABETH GOGBILL ADP OF THE SNF
- ELIZABETH GOGBILL OPERATIONAL/MANAGERIAL CONTROL
- PAIGE HAFNER OPERATIONAL/MANAGERIAL CONTROL
- PAIGE HAFNER ADP OF THE SNF
- CINDY JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- CINDY JOHNSON ADP OF THE SNF
- LEADERSTAT LTD ADP OF THE SNF
- OCS REAL ESTATE HOLDINGS LLC ADP OF THE SNF
- ORION OPERATING SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- ORION PROPERTIES NINETEEN LLC ADP OF THE SNF
- MIGUEL PAREDES ADP OF THE SNF
- NICK SHEAR ADP OF THE SNF
- NICK SHEAR OPERATIONAL/MANAGERIAL CONTROL
- ASHLEY SIDIE OPERATIONAL/MANAGERIAL CONTROL
- ASHLEY SIDIE ADP OF THE SNF
- BRENDA STEWART OPERATIONAL/MANAGERIAL CONTROL
- BRENDA STEWART MANAGING CONTROL - GOVERNING BODY
- BRENDA STEWART ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Marinuka Manor | N/A | 5 |
| Lakeview Health Center | N/A | 4 |
| Valley View Healthcare and Rehab | N/A | 5 |
| Riverside | N/A | 5 |
| La Crescent Health Services | N/A | 4 |
| Morrow Memorial Home | N/A | 5 |
| Onalaska Care Center | N/A | 4 |
| Norseland Nursing Home | N/A | 3 |
| Hillview Health Care Ctr | N/A | 4 |
| Bethany St Joseph Care Ctr | N/A | 4 |
Related Analysis
Best Nursing Homes in WEST SALEM, WI
Compare Mulder Health Care Facility to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Mulder Health Care Facility directly at 6087861600. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.