CONTACT INFORMATION REVIEWS & MORE DATA
Garden Terrace Healthcare Center of Federal Way
- Date Updated: May 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 491 SOUTH 338TH STREET
FEDERAL WAY WA 98003 Map - Phone: 253-661-2226
- Website: Click Here
- Medicare Provider Number: 505512
- Participating in Medicare Since: June 12, 2003
- No. of Certified Beds: 70
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $0.00
- Complaints Filed: 4
- Accepts: Medicare
About Garden Terrace Healthcare Center of Federal Way
Looking for information about Garden Terrace Healthcare Center of Federal Way? You're in the right place. We've gathered all the essential details you need to make an informed decision about this nursing home.
Garden Terrace Healthcare Center Of Federal Way, located in FEDERAL WAY, WA, is a for-profit organization that accepts Medicare.
Garden Terrace Healthcare Center Of Federal Way offers a comprehensive range of services including skilled nursing care, long-term residential care, short-term rehabilitation, and specialized memory care for residents with dementia and Alzheimer's disease. The facility is equipped with modern amenities and maintains a supportive environment designed to enhance the quality of life for all residents, with a focus on personalized care plans and meaningful community engagement.
Why Families Choose Garden Terrace Healthcare Center of Federal Way
With a strong 4-star CMS rating, Garden Terrace Healthcare Center of Federal Way demonstrates high-quality care standards. The nursing staff spends 5.15 hours per resident daily, which is above the national average of 3.86 hours.
What You'll Find About Garden Terrace Healthcare Center of Federal Way
We've organized all the essential information you need to evaluate this nursing home:
- Quality Ratings - How does Garden Terrace Healthcare Center of Federal Way score on CMS quality measures?
- Nursing Care Hours - How much time do nurses spend with residents?
- Health Outcomes - What are the facility's quality measure results?
- Nearby Hospitals - Which hospitals serve this facility's residents?
- Medical Staff - Which doctors provide care at this facility?
- Compare Facilities - How does this facility compare to others nearby?
Key Performance Indicators
-
Local Ranking (10-mile radius)#7 of 29
View Full Ranking Report - CMS Overall Rating 4 Stars
- Quality Trend Needs Attention
- Daily Nursing Hours per Resident 5.15 hrs
- Rehospitalization Rate 20.6%
- Safety Record No Safety Flags
How Good Is Garden Terrace Healthcare Center of Federal Way? Quality Ratings Explained
Wondering how Garden Terrace Healthcare Center of Federal Way compares to other nursing homes? Here's everything you need to know about their quality ratings and what they mean for residents and families.
The Centers for Medicare and Medicaid Services (CMS) conducts comprehensive, multi-day inspections of every skilled nursing facility in the United States. These thorough evaluations result in detailed star ratings across multiple categories, giving you a clear picture of care quality. The health inspection scores are standardized, so you can directly compare Garden Terrace Healthcare Center of Federal Way to any other facility in the country.
Garden Terrace Healthcare Center of Federal Way's Star Ratings
Here's how Garden Terrace Healthcare Center of Federal Way performs across the key quality categories compared to other nursing homes:
Overall Rating
Combines all quality measures into one comprehensive score
4
Health Inspection Rating
Based on health inspections and compliance with safety standards
3
Quality Rating
Measures resident health outcomes and clinical care quality
5
Staffing Rating
Evaluates nurse staffing levels and time spent with residents
4
Understanding Star Ratings
- 5 Stars: Top 10% of nursing homes in WA
- 4 Stars: Above average performance (next 23%)
- 3 Stars: Average performance (middle 23%)
- 2 Stars: Below average performance (next 23%)
- 1 Star: Bottom 20% of nursing homes in WA
Star ratings compare facilities within WA only. For nationwide comparisons, use the inspection scores below.
Health Inspection History
These scores show Garden Terrace Healthcare Center of Federal Way's performance over multiple inspection cycles compared to other facilities:
Inspection Score Timeline
| Inspection Cycle | Score | Performance | Date |
|---|---|---|---|
| Most Recent (Cycle 1) | 120 | Critical - Major problems | Apr 16, 2024 |
| Cycle 2 | 44 | Fair - Some concerns | Mar 21, 2023 |
| Cycle 3 | 160 | Critical - Major problems | Jun 10, 2021 |
| Weighted Average | 101 | Critical overall | Combined Score |
Understanding Inspection Scores
- 0-15: Excellent compliance - Among the best facilities nationwide
- 16-30: Good compliance - Above average performance
- 31-45: Fair compliance - Some issues that need attention
- 46-60: Poor compliance - Multiple problems requiring correction
- 60+: Critical issues - Significant problems requiring immediate action
Lower scores are better. These scores can be compared directly across all nursing homes nationwide, unlike star ratings which are state-specific.
How Much Time Do Nurses Spend with Residents?
One of the most important factors in nursing home care is how much time staff spends with each resident. Here's how Garden Terrace Healthcare Center of Federal Way compares to state and national averages.
CMS tracks detailed information about nursing staff time, including different types of caregivers: Registered Nurses (RNs) who provide complex medical care, Licensed Practical Nurses (LPNs) who handle routine medical tasks, and Certified Nursing Assistants (CNAs) who help with daily activities. More nursing hours per resident generally indicates better care, though it can also reflect residents with more complex medical needs.
Above Average Nursing Care
The nursing staff at Garden Terrace Healthcare Center of Federal Way spends more time than the state average and more time than the national average with residents each day.
Registered Nurses (RN)
Provide complex medical care, medication management, and clinical assessments
Licensed Practical Nurses (LPN)
Handle routine medical tasks, wound care, and medication administration
Nursing Assistants (CNA)
Help with daily activities like bathing, dressing, eating, and mobility
Total Licensed Staff Hours
2.22 hrs
State: 1.72 | National: 1.54
Total Nursing Hours per Resident
5.15 hrs
State: 4.40 | National: 3.86
Understanding These Numbers
- Case Mix Adjusted: Accounts for the complexity of residents' medical conditions
- Quality Adjusted: Factors in the facility's overall quality performance
- Higher hours generally indicate: More personalized attention, better response to resident needs
- Consider context: Some facilities may have higher hours due to residents with more complex medical needs
Garden Terrace Healthcare Center of Federal Way Owner & Operator Information
Business Entity Name:
FEDERAL WAY MEDICAL INVESTORS, LLC
Owners:
- TODD FLETCHER (DIRECT- 25%)
- FORREST PRESTON (DIRECT- 74%)
Managers and Directors:
- CINDY CROSS (CORPORATE OFFICER)
- MEGAN LARSON (MANAGING EMPLOYEE)
- LIFE CARE CENTERS OF AMERICA INC. (OPERATIONAL/MANAGERIAL CONTROL)
- JOAN THURMOND (CORPORATE OFFICER)
Recent Complaints by Residents
Complaint History by Year
This chart shows the number of complaints filed each year at Garden Terrace Healthcare Center of Federal Way:
Complaint Summary:
- 2025: 4 complaints
- Total: 4 complaints on record
Complaints filed by residents at Garden Terrace Healthcare Center of Federal Way since January 2023:
| Complaint Description | Date Filed |
|---|---|
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 02/26/2025 |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | 02/18/2025 |
| Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | 01/09/2025 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 01/09/2025 |
How Well Does Garden Terrace Healthcare Center of Federal Way Care for Residents?
These quality measures show how well Garden Terrace Healthcare Center of Federal Way helps residents recover, stay healthy, and maintain their quality of life. We've organized the most important measures into categories that matter most to families.
Recovery & Rehabilitation
How successful is the facility at helping residents recover and return home?Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star Factor
Fewer hospital readmissions mean residents are getting effective care and recovering well at the facility.
Daily Care Quality
How well does the facility help residents with daily activities and maintain their health?Percentage of short-stay residents who had an outpatient emergency department visit 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Medication Management
How safely and effectively does the facility manage resident medications?Percentage of short-stay residents who newly received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Understanding Quality Measures
What These Numbers Mean:
- Lower is better for safety measures (falls, infections, pressure sores)
- Higher is better for positive outcomes (successful discharges, functional improvement)
- 5-Star Factor measures directly impact the facility's overall CMS rating
How to Use This Information:
- Compare Garden Terrace Healthcare Center of Federal Way's performance to state averages
- Look for consistent patterns across multiple measures
- Consider which categories matter most for your loved one's needs
- Discuss any concerns with the facility during your visit
This section contains the complete technical quality measures data as reported to CMS. Quality measures are based on resident assessments, Medicare claims data, and facility surveys.
| Measure Description | Facility Score | State Average | Performance | Measure Code |
|---|---|---|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursing home admission 5-Star | 20.6% | 20.1% | Needs Attention | QM521 |
| Percentage of short-stay residents who had an outpatient emergency department visit 5-Star | 11.5% | 13.5% | Better | QM522 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 96.8% | 87.7% | Better | QM430 |
| Percentage of short-stay residents who newly received an antipsychotic medication 5-Star | 0.7% | 1.4% | Better | QM434 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 81.3% | 80.1% | Better | QM472 |
Hospitals Near Garden Terrace Healthcare Center of Federal Way
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Garden Terrace Healthcare Center of Federal Way.
Garden Terrace Healthcare Center of Federal Way is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
HARBORVIEW MEDICAL CENTER 325 9TH AVENUE SEATTLE, WA 98104 |
1 |
|
MULTICARE AUBURN MEDICAL CENTER 202 NORTH DIVISION STREET PLAZA ONE AUBURN, WA 98001 |
1 |
|
VALLEY MEDICAL CENTER 400 S 43RD ST RENTON, WA 98055 |
2 |
|
TACOMA GENERAL ALLENMORE HOSPITAL 315 S MLK JR WAY TACOMA, WA 98405 |
2 |
|
ST FRANCIS COMMUNITY HOSPITAL 34515 9TH AVENUE S FEDERAL WAY, WA 98003 |
3 |
|
UNIVERSITY OF WASHINGTON MEDICAL CTR 1959 NE PACIFIC ST BOX 356151 SEATTLE, WA 98195 |
3 |
|
ST CLARE HOSPITAL 11315 BRIDGEPORT WAY S W LAKEWOOD, WA 98499 |
3 |
|
PROVIDENCE ST PETER HOSPITAL 413 LILLY ROAD NE OLYMPIA, WA 98506 |
3 |
|
HIGHLINE MEDICAL CENTER 16251 SYLVESTER ROAD SW BURIEN, WA 98166 |
3 |
|
HARRISON MEDICAL CENTER 2520 CHERRY AVENUE BREMERTON, WA 98310 |
3 |
|
SWEDISH MEDICAL CENTER / CHERRY HILL 500 17TH AVENUE SEATTLE, WA 98122 |
3 |
|
ST ANTHONY HOSPITAL 11567 CANTERWOOD BOULEVARD NW GIG HARBOR, WA 98332 |
4 |
|
SWEDISH ISSAQUAH 751 NE BLAKELY DR ISSAQUAH, WA 98029 |
4 |
|
OVERLAKE HOSPITAL MEDICAL CENTER 1035-116TH AVE NE BELLEVUE, WA 98004 |
4 |
|
ST JOSEPH MEDICAL CENTER 1717 SOUTH J STREET TACOMA, WA 98405 |
4 |
|
SWEDISH MEDICAL CENTER 747 BROADWAY SEATTLE, WA 98122 |
5 |
|
MULTICARE COVINGTON MEDICAL CENTER 17700 SE 272ND ST COVINGTON, WA 98042 |
5 |
|
VIRGINIA MASON MEDICAL CENTER 925 SENECA ST SEATTLE, WA 98101 |
5 |
|
KAISER PERMANENTE CENTRAL HOSPITAL 201 - 16TH AVENUE EAST SEATTLE, WA 98112 |
Not Available |
|
Madigan AMC (FT Lewis) 9040A Jackson Ave - Joint Base Lewis McChord, WA 98431 |
Not Available |
Ratings History for Garden Terrace Healthcare Center of Federal Way
Medical Professionals Associated with Garden Terrace Healthcare Center of Federal Way
These are the doctors who are affiliated with Garden Terrace Healthcare Center of Federal Way. The data is from the most recent period. Historical data is not available.
- GLENN PACIO ( INTERNAL MEDICINE )
- WEIDONG XU ( INTERNAL MEDICINE )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of May 01, 2025.
Recommended Nearby Facilities
These facilities have strong ratings and no safety concerns:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Rainier Rehabilitation (PUYALLUP, WA) |
13.333 / (5 stars) |
|
Briarwood at Timber Ridge (ISSAQUAH, WA) |
38 / (5 stars) |
|
Bainbridge Island Health and Rehab Center (BAINBRIDGE ISLAND, WA) |
38.667 / (5 stars) |
|
Washington Soldiers Home (ORTING, WA) |
39.333 / (5 stars) |
|
Queen Anne Healthcare (SEATTLE, WA) |
41.333 / (5 stars) |
|
Agility Health and Rehabilitation (UNIVERSITY PLACE, WA) |
46 / (4 stars) |
|
Caroline Kline Galland Home (SEATTLE, WA) |
48.667 / (4 stars) |
|
Panorama City Conv and Rehab Ctr (LACEY, WA) |
50 / (5 stars) |
|
Life Care Center of Port Orchard (PORT ORCHARD, WA) |
52 / (5 stars) |
|
Lacey Post Acute and Rehabilitation (LACEY, WA) |
58 / (5 stars) |
|
The Oaks at Lakewood (TACOMA, WA) |
59.333 / (4 stars) |
|
Heron's Key (GIG HARBOR, WA) |
64.667 / (5 stars) |
|
Life Care Center of South Hill (PUYALLUP, WA) |
66.667 / (5 stars) |
|
Mirabella Seattle (SEATTLE, WA) |
72.667 / (5 stars) |
|
Life Care Center of Puyallup (PUYALLUP, WA) |
74.667 / (5 stars) |
|
Bailey-Boushay House (SEATTLE, WA) |
76.667 / (5 stars) |
|
Olympia Transitional Care and Rehabilitation (OLYMPIA, WA) |
80 / (4 stars) |
|
Transitional Care Center of Seattle (SEATTLE, WA) |
81.333 / (4 stars) |
|
Covenant Shores Health Center (MERCER ISLAND, WA) |
86 / (5 stars) |
|
The Terraces at Skyline (SEATTLE, WA) |
92.667 / (4 stars) |
|
Avamere Transitional Care of Puget Sound (TACOMA, WA) |
97.333 / (4 stars) |
|
Washington Veteran Home-Retsil (PT ORCHARD, WA) |
98.667 / (4 stars) |
|
Garden Terrace Healthcare Center of Federal Way (FEDERAL WAY, WA) |
101.333 / (4 stars) |
|
Judson Park Health Center (DES MOINES, WA) |
102 / (4 stars) |
|
Park Shore (SEATTLE, WA) |
102.667 / (4 stars) |
|
Eliseo (TACOMA, WA) |
104.667 / (4 stars) |
Other Nearby Facilities
Additional facilities in the area for comparison:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Tacoma Nursing and Rehabilitation Center (TACOMA, WA) Safety Concern |
76.667 / (3 stars) |
|
Woodard Creek Health and Rehabilitation (OLYMPIA, WA) |
86 / (3 stars) |
|
Avamere Rehabilitation at Ridgemont (PORT ORCHARD, WA) |
86.667 / (2 stars) |
|
Kin On Health Care Center (SEATTLE, WA) |
96 / (3 stars) |
|
Cottesmore of Life Care (GIG HARBOR, WA) |
96.667 / (3 stars) |
|
Puyallup Nursing and Rehabilitation Center (PUYALLUP, WA) |
110 / (3 stars) |
|
Benson Heights Rehabilitation Center (KENT, WA) |
116 / (2 stars) |
|
Mission Healthcare at Bellevue (BELLEVUE, WA) |
124 / (3 stars) |
|
Avalon Care Center - Federal Way (FEDERAL WAY, WA) |
129.333 / (2 stars) |
|
Lea Hill Rehabilitation and Care Center (AUBURN, WA) |
130.167 / (2 stars) |
|
Birch Creek Post Acute and Rehabilitation (TACOMA, WA) |
134.667 / (3 stars) |
|
Wesley Homes Health Center (DES MOINES, WA) |
135.333 / (3 stars) |
|
Hallmark Manor (FEDERAL WAY, WA) |
142.667 / (2 stars) |
|
Providence Mount St Vincent (SEATTLE, WA) Safety Concern |
146 / (1 stars) |
|
Cedar River Healthcare Center (RENTON, WA) |
146.833 / (2 stars) |
|
Puget Sound Transitional Care (DES MOINES, WA) |
148.667 / (3 stars) |
|
Enumclaw Health and Rehab Center (ENUMCLAW, WA) |
157.5 / (2 stars) |
|
Park Rose Care Center (TACOMA, WA) |
161.333 / (1 stars) |
|
Avamere Rehabilitation at Park West (SEATTLE, WA) |
161.833 / (2 stars) |
|
Seattle Medical Post Acute Care (SEATTLE, WA) Safety Concern |
162.667 / (3 stars) |
|
Avamere Rehabilitation of Burien (BURIEN, WA) |
167.833 / (2 stars) |
|
Avamere at Pacific Ridge (TACOMA, WA) |
168 / (2 stars) |
|
Avamere Heritage Rehabilitation of Tacoma (TACOMA, WA) |
173.333 / (2 stars) |
|
Avamere Rehabilitation of Issaquah (ISSAQUAH, WA) |
175.5 / (1 stars) |
|
Canterbury House (AUBURN, WA) |
181.333 / (1 stars) |
|
Belmont Terrace (BREMERTON, WA) |
190 / (2 stars) |
|
Life Care Center of Federal Way (FEDERAL WAY, WA) |
193.333 / (1 stars) |
|
Linden Grove Health Care Center (PUYALLUP, WA) |
194.667 / (1 stars) |
|
Emerald Bay Care (BREMERTON, WA) |
200.333 / (1 stars) |
|
Providence Marianwood (ISSAQUAH, WA) Safety Concern |
211.833 / (1 stars) |
|
Washington Care Center (SEATTLE, WA) Safety Concern |
213.667 / (1 stars) |
|
Heartwood Extended Healthcare (TACOMA, WA) |
232 / (1 stars) |
|
Alaska Gardens Health and Rehabilitation (TACOMA, WA) |
243.167 / (1 stars) |
|
Valley View Skilled Nursing and Rehabilitation (RENTON, WA) |
249.667 / (1 stars) |
|
Orchard Park Health Care and Rehab Center (TACOMA, WA) |
254.5 / (2 stars) |
|
Renton Health and Rehabilitation (RENTON, WA) |
257.5 / (1 stars) |
|
Gig Harbor Health and Rehabilitation (GIG HARBOR, WA) |
260.167 / (2 stars) |
|
Bridgeview Care (BREMERTON, WA) |
276.333 / (1 stars) |
|
North Auburn Rehab and Health Center (AUBURN, WA) |
316 / (2 stars) |
|
Auburn Post Acute (AUBURN, WA) Safety Concern |
375.167 / (1 stars) |
|
Roo Lan Health and Rehab (LACEY, WA) |
385 / (1 stars) |
Our Analysis
Best and Worst Nursing Homes in FEDERAL WAY, WA
Here is our analysis of the Best Nursing Homes in FEDERAL WAY and Worst Nursing Homes in FEDERAL WAY so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Garden Terrace Healthcare Center of Federal Way
A list of all of the registered owners for Garden Terrace Healthcare Center of Federal Way. This includes direct and indirect owners and managers.
Noted Deficiencies for Garden Terrace Healthcare Center of Federal Way
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Garden Terrace Healthcare Center of Federal Way
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Frequently Asked Questions About Garden Terrace Healthcare Center of Federal Way
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Garden Terrace Healthcare Center of Federal Way directly at 253-661-2226. Their admissions team can help determine what costs may be covered by your insurance and what out-of-pocket expenses to expect.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Resident Well-being
- Residents' general appearance
- Activity levels and engagement
- Social interaction opportunities
- Meal quality and dining experience
Questions to Ask
- What is the admission process?
- How are care plans developed?
- What activities are available?
- How do you handle emergencies?
Contact Information
Phone: 253-661-2226
Address:
491 SOUTH 338TH STREET
FEDERAL WAY, WA 98003
Best Times to Call
- Weekday business hours for admissions
- Schedule tours in advance
- Ask about evening or weekend availability
- Emergency contact available 24/7
Important Information
Healthcare Decision Disclaimer: This information is for educational purposes only and should not replace professional medical advice or personal facility visits. Always tour facilities in person and consult with healthcare professionals when making nursing home decisions.
Data Transparency: All ratings, inspection scores, and facility information presented on this page are sourced from official government databases including:
- Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare Database
- CMS Provider Information and Certification System
- Medicare Quality Reporting System
- State Health Department Inspection Reports
- COVID-19 Nursing Home Data from CMS
Data Accuracy: While we strive for accuracy, nursing home information can change frequently. Please verify current information directly with the facility. Data was last updated on May 01, 2025.
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