About Willowbrook Nursing Center
Willowbrook Nursing Center, located in NACOGDOCHES, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Willowbrook Nursing Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.14 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the HMG HEALTHCARE network. This chain operates 33 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Willowbrook Nursing Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 36 | Jul 09, 2025 |
| Weighted Average | 59 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 6.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 80.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 12.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 9.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 3 complaints
- Total: 6 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 10, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 15, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 05, 2024 | Keep all essential equipment working safely. |
| Jul 05, 2024 | Post nurse staffing information every day. |
| Jul 05, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
CHI ST LUKES HEALTH MEMORIAL LUFKIN
LUFKIN, TX
NACOGDOCHES MEMORIAL HOSPITAL
NACOGDOCHES, TX
WOODLAND HEIGHTS MEDICAL CENTER
LUFKIN, TX
NACOGDOCHES MEDICAL CENTER
NACOGDOCHES, TX
OCEANS BEHAVIORAL HOSPITAL OF LUFKIN LLC
LUFKIN, TX
Owner & Operator Information
Business Entity
WINNIE-STOWELL HOSPITAL DISTRICT
Ownership Structure
- CIBC BANK USA Direct: NO PERCENTAGE PROVIDED
- FORVIS MAZARS LLP Direct: NO PERCENTAGE PROVIDED
- ZIONS BANCORPORATION Direct: NO PERCENTAGE PROVIDED
Management & Direction
- KRYSTAL BALSAMO ADP OF THE SNF
- KRYSTAL BALSAMO OPERATIONAL/MANAGERIAL CONTROL
- RHONDA BENAVIDES ADP OF THE SNF
- RHONDA BENAVIDES OPERATIONAL/MANAGERIAL CONTROL
- ANDREA CASPER ADP OF THE SNF
- ANDREA CASPER OPERATIONAL/MANAGERIAL CONTROL
- CIBC BANK USA ADP OF THE SNF
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- ROLAND CULP OPERATIONAL/MANAGERIAL CONTROL
- ROLAND CULP ADP OF THE SNF
- LAURENCE DASPIT ADP OF THE SNF
- LAURENCE DASPIT OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM DOHN ADP OF THE SNF
- WILLIAM DOHN OPERATIONAL/MANAGERIAL CONTROL
- FORVIS MAZARS LLP OPERATIONAL/MANAGERIAL CONTROL
- FORVIS MAZARS LLP ADP OF THE SNF
- HMG PARK MANOR OF WILLOWBROOK LLC OPERATIONAL/MANAGERIAL CONTROL
- HMG PARTNERS II LLC OPERATIONAL/MANAGERIAL CONTROL
- CAREY LINDEMANN ADP OF THE SNF
- EDWARD MURRELL OPERATIONAL/MANAGERIAL CONTROL
- EDWARD MURRELL CORPORATE OFFICER
- ANA PICO ADP OF THE SNF
- ANA PICO OPERATIONAL/MANAGERIAL CONTROL
- DEREK PRINCE OPERATIONAL/MANAGERIAL CONTROL
- DEREK PRINCE ADP OF THE SNF
- DEREK PRINCE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- CHRISTIAN REINARZ ADP OF THE SNF
- CHRISTIAN REINARZ OPERATIONAL/MANAGERIAL CONTROL
- JEFFERY ROLLO OPERATIONAL/MANAGERIAL CONTROL
- JEFFERY ROLLO CORPORATE OFFICER
- JAMES SANDERS OPERATIONAL/MANAGERIAL CONTROL
- JAMES SANDERS ADP OF THE SNF
- NORMA STANBRIDGE ADP OF THE SNF
- ANTHONY STRAMECKI OPERATIONAL/MANAGERIAL CONTROL
- ANTHONY STRAMECKI CORPORATE OFFICER
- ANTHONY STRAMECKI CORPORATE DIRECTOR
- KACEY VRATIS OPERATIONAL/MANAGERIAL CONTROL
- GEORGE WAY OPERATIONAL/MANAGERIAL CONTROL
- GEORGE WAY CORPORATE DIRECTOR
- ZIONS BANCORPORATION ADP OF THE SNF
- ZIONS BANCORPORATION OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Pinecrest Retirement Community | N/A | 5 |
| Stallings Court Nursing and Rehabilitation | N/A | 5 |
| Larkspur | N/A | 3 |
| Westward Trails Nursing and Rehabilitation | N/A | 3 |
| Willowbrook Nursing Center | N/A | 3 |
| Parkwood In The Pines | N/A | 2 |
| Garrison Nursing Home and Rehabilitation Center | N/A | 3 |
| Castle Pines Health and Rehabilitation | N/A | 2 |
| Southland Rehabilitation and Healthcare Center | N/A | 2 |
| Wells Ltc Nursing and Rehabilitation | N/A | 1 |
Related Analysis
Best Nursing Homes in NACOGDOCHES, TX
Compare Willowbrook Nursing Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willowbrook Nursing Center directly at 9365644596. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.